We Park Miami Cruise Parking 900 NE 2nd Avenue, Miami, Florida United States 33132

Day rate: $9.99 / day
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All reservation cancellations are subjected to a $10.00 cancellation fee. All Cancellations must be done 24 hours in advance, in the event that such guideline is not met, no refunds will be granted.

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Location
900 NE 2nd Avenue, Miami, Florida United States 33132
Area
2nd Ave & 9th Street Miami, FL
Port Of Miami
Phone
1-800-851-5863
Shuttle
1-786-780-9211

Parking lot information

We Park In Miami offers a great parking solution for Port of Miami Cruise parking customers. We offer the most affordable pricing in the market! Our lot is conveniently located near the Port of Miami. Our number one priority is our commitment to our customers. We Park in Miami excels in providing excellent customer service, while also ensuring your vehicle(s) security.

We Park in Miami offers free shuttle service to and from the Port of Miami.

Once you arrive at the parking facility you will be greeted by one of the parking lots' representatives.

At the time of check in you must provide the attendant with your reservation information, name of the ship and number of guest(s) traveling with you.

We reserve the right to substitute self-parking of your vehicle for valet parking services at our sole discretion.

Your driver will provide you with pick up instructions. A document with multiple flags explaining the guidelines will be provided. Please keep this document with you as it will be beneficial for the shuttle drivers to locate you during pick up.

Upon returning from your voyage you will flag the drivers utilizing the document previously provided to you prior to departing.

Take advantage of our parking deals and you will not have any regrets!

Airport Shuttle Information

Shuttle pickup at the port for RETURNING customers ONLY starts at 7:30 AM.

Regular shuttle service TO and FROM the port starts at 11:00 AM and runs continuously throughout the day until 2:30 PM.

ONLY (4) passengers will be shuttled to the Port of Miami as a courtesy free of Charge, any additional passenger (s) must be dropped off at the port prior to arriving at our parking facilities.

Some things to keep in mind:

* The lot will provide courtesy shuttle services to and from the port.
* The shuttle service is a courtesy, in the event that you opt for other means of transportation, it will be at your own expense.
* Upon arriving from your cruise, you must report to the designated pick up area and follow indications provided to ensure proper pick up.
* If you do NOT see the shuttles within the stipulated waiting period, you must call the number provided on pick up instruction upon arrival.

All reservation cancellations are subjected to a $10.00 cancellation fee. All Cancellations must be done 24 hours in advance, in the event that such guideline is not met, no refunds will be granted.

Pick Up Information

Pickups at the Port start at 7:30 AM. Upon returning from cruise, please follow guidelines provided by your driver. In the event that the 35-minute pick up grace period has been exceeded, call the shuttle dispatch hotline on 786-780-9211. Upon arriving from your cruise, you must report to the designated pick up area to ensure proper pickup. If you do not see our shuttles, please immediately call the number on the provided document (given to you at the parking location) to report arrival.

Regular shuttle service TO and FROM the port starts at 11:00 AM and runs continuously throughout the day until 2:30 PM.

All reservation cancellations are subjected to a $10.00 cancellation fee. All Cancellations must be done 24 hours in advance, in the event that such guideline is not met, no refunds will be granted.

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Key Details

  • Location 900 NE 2nd Avenue, Miami, Florida United States 33132
  • Area 2nd Ave & 9th Street Miami, FL
    Port Of Miami
  • Customer Support 1-800-851-5863
  • Shuttle Pickup Hotline 1-786-780-9211
  • Nearby attractions Port of Miami cruise port parking - 0.84 mile
  • Parking Type Parking lot
  • Spots Total 50
  • Max height 6' 6"
  • Local time May 25, 2020 07:05 AM

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How to park at this facility

ENTRY PROCEDURES

  • UPON ARRIVING

  • Once in the facility, Go up to the 7th Level and check in with the attendant, you MUST present your INSTAPARK parking confirmation. If no attendant is present park in any open space from the 7th floor and above and call to confirm arrival. Shuttle pick is on the 7th FLOOR.

  • Our check in starts at 10:30 AM, shuttle service to the port starts at 11:00 AM and runs continuously throughout the day until 2:30 PM.

  • ONLY (4) passengers will be shuttled to the port of Miami as a courtesy free of Charge, any additional passenger (s) must be dropped off at the port prior to arriving at our parking facilities.

EXIT PROCEDURES

  • Pick up at the port for RETURNING customers ONLY is from 7:30 AM until 10:30 AM.

  • Upon returning from your cruise please follow the guidelines provided by your driver. MAKE SURE TO HAVE PICK UP INSTRUCTIONS IN HAND AS THIS IS HOW THEY WILL BE ABLE TO IDENTIFY YOU.

  • In the event that the 35 minute pick up grace period has been exceeded, call the shuttle dispatch hotline at 786-780-9211

  • Please be sure to look for our WHITE vans with our specific logo only: WEPARKINMIAMI

  • UPON ARRIVING TO THE GARAGE, EXIT THE FACILITY AND SCAN BAR CODE O YOUR RESERVATION, YOU MAY PRESS THE ASSISTANCE BUTTOM TO EXIT THE GARAGE IF NEEDED.

Services, Amenities, Features and Add-Ons

  • Service Fee
  • Port Access Fee

To change or cancel a reservation please log in here or contact us or call us 800-851-5863

Parking location and directions

900 NE 2nd Avenue, Miami, Florida United States 33132

We Park Miami Cruise Parking prices and rates

Daily rate
Day rate $9.99 / day Grace period: 2 hours
From Mar 15 to Oct 01
PEAK SEASON $9.99 / day
From Nov 22 to Nov 26
HOLIDAY RATES $13.99 / day
From Dec 20 to Dec 31
HOLIDAY RATES $13.99 / day
Add-ons
Service Fee $5.25
Port Access Fee $5.50
Other charges
Miami Tax +6.25%

Customer Reviews

Customer Reviews (43)

  • Tom P.Mar 17, 2020

    Pickup at cruise ship was not good. Had to wait an hour until the fourth trip to get back to the garage. Otherwise it was good.

  • Tatyana P.Mar 13, 2020

    I wanted the bus to go not just along the route, but take specifically arrived people. There were four of us and then we needed to go to the airport, and we were separated because there was not enough space. The bus came full. But basically all is well.

  • Raymond K.Feb 26, 2020

    Very convenient to cruise location but were unable to shuttle us to the ship. We had small suitcases so we ended up walking (25 minutes) across the bridge to the ship. Because of our experience we just walked back upon arrival back to the garage. I will look at other options in the future.

  • Patricia H.Feb 22, 2020

    Waited 45 minutes for a shuttle to pick us up. Many other companies had numerous shuttles come during that time. They seemed very disorganized.

  • David F.Feb 20, 2020

    Overall fine. Van very cramped and luggage space small

  • Efrain P.Feb 19, 2020

    No found address, complicated, no signs, no good

  • Kenneth K.Feb 18, 2020

    Parking was fine waited an hour and forty minutes for the van to pick us up on our return.

  • Todd D.Feb 16, 2020

    The exterior of the building has no address at the street entrance. It would be extremely helpful to have this... the shuttles were taking way too long. If you read the reviews and on the feedback page of searching the parking facility you should probably realize you need at least double the transport vehicles. We ended up Ubering and taxing to and from despite the paid transport in our online order. Otherwise your greeting/ entry people were VERY courteous and it was helpful to have direction from them. The shuttle drivers I don’t know because I never met them because I couldn’t wait any longer for them. Do these things better and your ratings will improve. Stay the same and you will continue to lose business.

  • Alexander L.Feb 10, 2020

    We had to wait almost 2 hours before getting on van to cruise port

  • Jeana F.Feb 10, 2020

    Shuttle to port took way too long - you need 2 more vans! Had to take Lyft after waiting over an hour. Shuttle was quick going back to parking ramp & driver was very good! Will use this lot again.

  • ashley a.Feb 09, 2020

    need signs on outside of parking lot so customers know where to go as well as more directions on where to go and what floors to park at

  • dominique c.Feb 09, 2020

    First you give me a wrong adress number - it is not 900 NE 2nd Avenue - It is 888 NE Second thing My QR Code you gave me when I paid My Parking on the net, the reading machine in the parking were never able to read it - At least we have others people like us in the same case and we got help from Security girl at the parking DominiqueCarbonneau

  • Todd R.Feb 04, 2020

    Absolute disaster, waited 1.5 hrs for a pickup after the cruise. Will never use again.

  • stephen m.Jan 30, 2020

    We didn't wait long for the bus going to the ship or returning from the ship. The driver was real nice. Happy to recommend this company.

  • Mary M.Jan 20, 2020

    The first place we booked which was a month early when we got there told us they didnt shuttle to the cruise ships. So we had to call instapark get a refund and by then the only place left was 30+ dollars more expensive. They didnt offer a discount or any type of compensation for wasting our time which was over an hour trying to deal with this crap. We found out that half of the parking garages they have listed to go to the port does not go to the port. Do not waste your time or money with this company.

  • Richard L.Jan 14, 2020

    1. No "Instapark" signs at building. We drove around the block several times until someone told us the entrance to Park Miami was the Instapark entrance. 2. You really need to have restrooms available. After driving 4 hrs thru traffic, we were really in need of a restroom. A construction worker was kind enough to direct us to a porta potti.

  • Ahriel B.Jan 13, 2020

    Very disorganized! We waited 3 hours to get picked up! After calling multiple times nobody came. We had half of our party walk out of the port and look for a van in the traffic got in and rode back to the port and still wasn’t able to get back to the carport due to other people cussing us out and putting their stuff into the van. We were the very last people to get picked up and that’s only because we walked to the other side of the port and got into the van dropping people off. There was only one van that came in 3 hours (between 8-11) definitely doesn’t come every 30 minutes. Wouldn’t go with this company again if my life depended on it.

  • Amanda R.Jan 08, 2020

    Everything went well. Drivers were nice and easy to use. Everyone was helpful

  • Bobby R.Jan 07, 2020

    We printed out the parking directions and found (2) addresses, and the one chose took us to (45 SE 2nd st Miami) so there was no ride to the ship we had to Uber. Sunday afternoon someone from instapark called us and ask if we where coming my wife told them what had happened and they gave us a number to call when got back on the Jan 5th I call and no one answered I left a message but they never called back. Why was there (2) addresses why did they not call back ? Why do you have phone numbers that no one is going to answer? My number is+13363621181 if you want to talk about it.

  • VIJAI K.Jan 07, 2020

    Great customer service Shuttle frequency could be more Safe and covered parking

  • Kenya B.Jan 07, 2020

    Horrible! I was scammed out of my money! When I arrived to the location no one spoke English, when I finally spoke to someone who did speak English they didn’t even know what I was talking about. Never again ! I feel stupid for even trusting such a thing. When I called no one even answered but Instapark knows that cause you guys just scam all day it seems. I ended up paying $143 for parking in the end.

  • Michael M.Jan 06, 2020

    I booked in advance but drove around the city of Miami looking for the parking garage on the original paper. Turns out the lot was moved but I wasn’t notified. I finally found the lot after a call to the 1800 number. Once I found the lot the staff was great, pick up was quick. A bit of a hassle but still worth the savings

  • Linda B.Jan 06, 2020

    We had to wait almost 2 hrs for our pickup from the cruise terminal. I called many times to get no answer & mailbox was full!

  • Tavis T.Dec 29, 2019

    It was good we had to wait a little longer then expected when we returned but overall good

  • Enrico M.Dec 28, 2019

    Parking in your parking garage was a complete nightmare, we had to wait almost two hours for our transportation!! The drivers were so much under pressure! I will never use this company!!!

  • marie s.Dec 24, 2019

    We weren’t happy cause we were driving all around with wrong address. And we waited for two hours before the driver picked us up since they said the bus comes every 30 minutes

  • Kathy H.Dec 23, 2019

    We went 3 different locations before parking and coming back we waited over an hour for pick up

  • Joseph B.Dec 23, 2019

    Waited 15 minutes at the exit gate. Manager had to let us out

  • Thomas G.Dec 22, 2019

    When I filled out my info for when I needed to park, it changed the start date. We were leaving on a cruise on Sunday December 1st....it changed my preferences to midnight and I didn't notice it. It cost me over $100, I will not be using your services again. I parked at a competitors.

  • Luis S.Dec 21, 2019

    The shuttle wait took almost an hour, we ended up having to pay for an Uber to get to the port on time. Same thing for the return, no answer for a shuttle and we got tired of waiting, paid for an Uber again. Wasted my money here, will not be using this lot again.

  • Tina H.Dec 18, 2019

    The parking clerk did not tell us where to go after parking the car in the garage after I went down to 1st floor the parking attendant with poor English skills finally told us we had to go catch a different elevator back up to 7th floor to catch a van when we get there its long line that we had to wait over an hr to get on because it was so many ppl and luggage then after my cruise had to wait 2 hours to catch the van back because once again so many ppl and luggage to get back to the parking garage Bad experience when you have some ppl with physical issues and can't stand long periods of time

  • Heather K.Dec 18, 2019

    We were given the previous address at park at. We were standing on the street there for more than an hour before someone gave us the new address. And that was only because on of the girls in my group speaks Spanish. While on the cruise I was contacted several times asking if I had already parked my car, and if I had paid even though I not only showed receipt when I parked but your team also asked me all of the same exact information. After stating that someone said that I might owe another day when I got back. Upon returning I waited for an hour and a half for the van to take me back to my car. I made several attempts to call, and was sent to voicemail each time. A return call was never made. When we were finally loaded up in the van the driver then asked us to sit on our friends laps so that everybody can fit. We had 14 people in our van, not including the driver. I have never seen such poor customer service in all of my life. I have a picture of the people in the van and a yelp review that I will be posting.

  • Craig U.Dec 16, 2019

    Had to wait 90 minutes to get a shuttle to ship. On the return to lot took an uber because we couldn't fit on first bus and didn't want to wait another 1/2 hour for the next one. Next time I'll pay more for better service.

  • Michelle R.Dec 14, 2019

    The experience was the worst I have ever had. The people we're extremely rude and unprofessional. When we arrived from our cruise at 730 we went straight outside in the pouring rain to wait where they told us to wait again in the pouring rain. A bus did not show up until 915 without an apology the driver did not even get out to help with bags. Will never use this place again. Next time I will past a little more and actually get treated with respect.

  • Kimberly C.Dec 10, 2019

    Easy and great to work with! Highly recommend them!!!

  • Bethany R.Dec 07, 2019

    Checking in went smoothly, and the wait for the shuttle to the port was only 15 min. However, the wait at the port to get back to the garage was long. Though advertised as shuttles running continuously every 30-45 min, we waited an hour and didn't see a single one of their shuttles go by our terminal. After an hour wait of standing at the pickup location, we were finally picked up and only because we called them at the 30 min mark as instructed, and they said a van would be there in 15 min. Also our van was packed with people and one man had to sit on his suitcase between seats because there were none left. The price to leave our car there was decent, and it's a short shuttle ride, but next time we'll probably use a different parking service, as we saw multiple shuttles from other companies go by our terminal multiple times during our hour wait.

  • Vanessa B.Dec 04, 2019

    Slow picking up people u have to wait 2 hours to be pick up at the port of Miami

  • Yeritza S.Dec 03, 2019

    The only thing positive I can tell is that the parking was safe and the drivers were very friendly, I think they are trying to do their best even though the company is a mess. At the beginning everything was fine, but at the end of the cruise you have to wait unless you jump your way out when you see the van. People were very rude. We wait for an hour and a half and other customer jump to the van before you even if they saw you waiting before then. Just three vans for a lot of guest. No organization at all. It was frustrating.

  • Susan D.Dec 02, 2019

    The shuttle service was overcrowded. You need more shuttles, more often.

  • VERNLYNSIA P.Nov 30, 2019

    The fact that my car didn't get broken into.

  • Kashara D.Nov 29, 2019

    There was no one there to assist. You basically just park your car unattended not knowing if it would be there the next day. The parking lot seems like it's being shared by another company because that company had attendants but knew nothing about "we park". I dont recomend paying online. Cause I paid for 3 days but only used 1

  • Jorge G.Nov 24, 2019

    Rapido seguro eficiente personal amable y perfecta localizacion

  • Glenda N.Nov 04, 2019

    They were great! Just will not go back to Miami that was a nightmare!

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