JetPort Park & Ride 180 NE 2nd Street Indoor Parking Lot 180 NE 2nd Street, Miami, Florida United States 33132

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180 NE 2nd Street, Miami, Florida United States 33132
NE 2nd ave and NE 2nd St

Parking lot information

Jet Port Is the BEST Off-Site Parking Lot for the PORT OF MIAMI Located in a huge parking structure.

The Entrance is located at the corner of NE 2nd ave and NE 2nd St

Shuttle Information
7:30am to 10:30am* (Our Shuttle Buses are only picking up passengers returning from their cruises between these hours)**

10:30am to 2:55pm* (Our Shuttle Buses are taking passengers from our parking facility to the cruise terminal between these hours)**

* The above time schedules are strictly adhered to and no new arrivals will be allowed in the facility before 10:30am. The last Shuttle Bus departs at 2:45 pm in order to be at the Port of Miami by 3:00 pm. Our parking facility opens at 7:00 am and closes at 3:30 pm daily.

** Prior to departing on your cruise, you will be provided with a BLUE STICKER, which will have the number "JetPort" emblazoned on it along with a phone number that you may call or text to, in case of an emergency. Once you disembark from your ship, please place this BLUE STICKER on your shirt and proceed curbside to the Transportation Waiting Area, with your party and luggage. Our Shuttle Bus drivers will stop and pick up anyone wearing this BLUE STICKER and help them load their luggage on board.

If you are looking for great cruise parking deals, click here to Compare and Reserve parking at Port Of Miami. is the #1 resource for finding and booking shared ride and private airport transfers around the World. You can pre-book / schedule a pickup at over 1000 airports and 10s of thousands of locations easily on your phone or desktop. Sort by vehicle preference, whether you have 100 people or it’s just yourself, Shuttlefare can make travel so much easier and save you money by comparing top operators before your trip.

JetPort Park & Ride Center is the closest parking garage to the port of Miami and all of Miami's cruise terminals.

"If you're going on a cruise, park with us! Not only are we the closest garage to the Port of Miami, our discount rates are also entirely affordable. This way, you can keep your port of Miami parking fees low while you're on vacation."

Close and cheap parking, does it get any better? JetPort's premier port of Miami off-site parking garage feature an entirely secure perimeter with controlled access points with guards alongside video surveillance, 24/7. JetPort Park & Ride is one of the safest cruise ship parking facilities that you can find for the port of Miami. JetPort Park & Ride is one of the best off-site cruise parking lots. We believe this is because of our complete dedication to customer service satisfaction, and our inexpensive rates. We're constantly striving to bring you the best Port of Miami parking experience. Let us help you save on premier cruise parking at the port of Miami today. Get great rates when you book with JetPort Park & Ride!

Our cancellation policy: we require at least 24-hour notification prior to your scheduled parking arrival (date/time) in order to provide a full refund, this is because 24hrs we commit to the lot operator to pay for this spot and reserve it for you. If you need to cancel your reservation please notify us as soon as you can so that we can notify the lot operator and release your spot, and issue a refund.

DIRECTIONS TO JETPORT-MIAMI (180 NE 2nd St, Miami, FL 33132)
Southbound on I-95, get off on Exit 3B (NW 8th Street).
Stay in your LEFT LANE and TURN LEFT on NW 8th Street (Stop Light at Bottom of Exit).
Proceed to N. Miami Avenue (3rd Stop Light) and TURN RIGHT onto N. Miami Avenue.
Proceed along N. Miami Avenue until you reach N. 2nd Street, then TURN LEFT onto 2nd Street.
Proceed straight thru the FIRST STOP LIGHT (NE 1st Ave) and stay in your LEFT LANE.
TURN LEFT into the Garage (Big Sign with the words "PARK") just before the NE 2nd Avenue STOP LIGHT
The JetPort Shuttle Boarding Office is located on your RIGHT SIDE, immediately upon entering the Garage (please be sure to take the ticket you pull from the gate machine when you check in). Please remember that you MUST PARK HEAD IN to avoid receiving any potential citations for improper parking. **Please remember to keep your GARAGE TICKET as well as a copy of your RESERVATION CONFIRMATION in a safe place until you return from your trip, as you will be required to present these at the JETPORT CUSTOMER SERVICE DESK (located on LEVEL 1 next to the SOUTHEAST ENTRANCE OF GARAGE, near NE 2nd Ave & NE 2nd Street) in order to receive a VALIDATION TICKET to be able to exit the Garage.

Follow signs for Interstate 395/Miami Beach. Follow the signs for US-1/Biscayne Blvd/Arenas-PAC and get off on Exit 2A, while staying in your RIGHT LANE going down the Exit Ramp. At bottom of Exit 2A, turn RIGHT onto NE 2nd AVENUE and continue SOUTH BOUND until you reach NE 1st STREET, then turn RIGHT. Continue on NE 1st Street until you reach the very next stop light and turn RIGHT onto NE 1st Avenue. Continue on NE 1st Avenue to the very next stop light and turn RIGHT onto NE 2nd STREET, then stay in your LEFT LANE. Just before you reach the very next stop light (NE 2nd Avenue), the Garage will be located on your left side. Turn LEFT into the ENTRANCE (**please note 7 FOOT MAXIMUM HEIGHT CLEARANCE) of the GARAGE on your LEFT SIDE. Please pull a Ticket from any of the machines at the entrance and proceed to find any available Parking Space. Please remember that you MUST PARK HEAD IN to avoid receiving any potential citations for improper parking. **Please remember to keep your GARAGE TICKET as well as a copy of your RESERVATION CONFIRMATION in a safe place until you return from your trip, as you will be required to present these at the JETPORT CUSTOMER SERVICE DESK (located on LEVEL 1 next to the SOUTHEAST ENTRANCE OF GARAGE, near NE 2nd Ave & NE 2nd Street) in order to receive a VALIDATION TICKET to be able to exit the Garage.

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Key Details

  • Location 180 NE 2nd Street, Miami, Florida United States 33132
  • Area NE 2nd ave and NE 2nd St
  • Customer Support 1-800-851-5863
  • Shuttle Pickup Hotline 1-305-986-0683
  • Nearby attractions Port of Miami cruise port parking - 0.81 mile
  • Parking Type Parking lot
  • Spots Total 50
  • Max height 7' 0"
  • Local time Jun 15, 2024 07:06 AM

Guarantee Your Spot Free + Easy Cancellations

How to park at this facility


  • Please note 7 FOOT MAXIMUM HEIGHT CLEARANCE. Upon entering the garage, pull a Ticket from any of the machines at the entrance and proceed to find any available Parking Space.

  • You MUST PARK HEAD IN to avoid receiving any potential citations for improper parking.

  • Once you have parked , make your way (there are 4 elevators available at each corner of the Garage Facility for your convenience) to the JETPORT CUSTOMER SERVICE DESK (located on LEVEL 1 next to the GARAGE SOUTHEAST ENTRANCE/NE 2nd Ave & NE 2nd Street), where you will board the next Shuttle Bus departing for the Port. **Please remember to keep your GARAGE TICKET as well as a copy of your InstaPark RESERVATION CONFIRMATION in a safe place until you return from your trip, as you will be required to present these at the JETPORT CUSTOMER SERVICE DESK (located on LEVEL 1 next to the SOUTHEAST ENTRANCE OF GARAGE, near NE 2nd Ave & NE 2nd Street) in order to receive a VALIDATION TICKET to be able to exit the Garage. *** There will be a FEE OF $30 CHARGE for all LOST GARAGE TICKETS***

  • SHUTTLE BUS INFORMATION: Complimentary round trip shuttle service is provided for up to 4 people per vehicle with each paid reservation. Each additional passenger will be $5.00 for round trip shuttle service; payable at the JETPORT CUSTOMER SERVICE DESK (located on LEVEL 1 next to the GARAGE SOUTHEAST ENTRANCE/NE 2nd Ave & NE 2nd Street) on the day you arrive. All the Shuttles have the JETPORT LOGO in BLUE, emblazoned on them.

  • JETPORT FACILITY Arrival/Departure Schedules: Operating hours for JETPORT CUSTOMER SERVICE DESK is from 7:00 am to 3:30 pm (however the GARAGE is open 24 hours).

  • Departures are usually processed from 8:00 am to 10:30 am (for passengers returning from their cruises).

  • Arrivals are usually processed from 10:30 am to 3:30 pm (for arriving passengers who are embarking on their cruises).

  • ***New arrivals and cruise embarkations are encouraged not to arrive at the Park & Ride Center before 10:30 am as this will tend to conflict with the departing customers.

  • *** Shuttle Schedule - Arrives/Departs every 20 minutes from the Garage Facility.

  • ****Please bear in mind that the very last Shuttle Bus of the day will depart the Garage Facility for the Port of Miami at 2:55 pm (please do not miss this last bus or you will be responsible for arranging your own transportation to the Port).****


  • When you return from your cruise look for the "JetPort" white or blue Shuttle Busses, If you don't see them please contact the JetPort shuttle dispatcher: 305-986-0683.

  • JetPort Shuttle Buses pick up returning passengers at the port from their cruises between 7:30am to 10:30am.

  • JETPORT FACILITY Arrival/Departure Schedules:

  • Operating hours for JETPORT CUSTOMER SERVICE DESK is from 7:00 am to 3:30 pm (however the GARAGE is open 24 hours). Departures are usually processed from 8:00 am to 10:30 am (for passengers returning from their cruises).

  • *** Shuttle Schedule - Arrives/Departs every 20 minutes from the Garage Facility. All the Shuttles have the JETPORT LOGO in BLUE, emblazoned on them.

Services, Amenities, Features and Add-Ons

  • Security guard
  • Video surveillance
  • Valet
  • Offer day parking
  • Offer night parking
  • Additional Shuttle 1
  • Additional Shuttle 2
  • Additional Shuttle 3
  • Additional Shuttle 4
  • Additional Shuttle 5
  • Shuttle 1
  • Shuttle 2
  • Shuttle 3
  • Shuttle 4
  • Size- Motorhome Vehicle 22 ft or more
  • Size- Oversized Vehicle 18 - 21 ft
  • TipTop Carwash

To change or cancel a reservation please log in here or contact us or call us 800-851-5863

Parking location and directions

180 NE 2nd Street, Miami, Florida United States 33132


From Port Of Miami (Via I-95 N)

  1. From Port Of Miami, head to MacArthur Causeway
  2. Take I-95 N to NW 6th Ave and then get off at exit 7 from I-95N
  3. Then head on NW 6th Ave. Drive to NW 7th Ave

From Port Of Miami (Via NW 7th Ave) - This Route Has Tolls

  1. From Port of Miami, head to MacArthur Causeway
  2. Merge on to I-395 W and take I-95 N and NW 36th to NW 7th Ave in West Little River

From Port Of Miami (Via NW 12th Ave - This Route Has Tolls

  1. From Port of Miami, head to MacArthur Causeway
  2. Take I-395 W, Exit 1B, 1-95 N and Exit 4B , heading toward NW 40th St
  3. Take the exit on the left toward N.W 17th Ave from FL-112 W
  4. Turn right onto 12th Ave to NW 7th Ave
  5. Make a left onto NW 7th Ave

From Miami International Airport (Via FL-112 E) - This Route Has Tolls

  1. Take FL-112 E in Hialeah from Miad Cir and Exit 2 on the left
  2. Continue to head onto FL-112 E and merge onto I-95 N to NW 6th Ave
  3. Take exit 7 from I-95N
  4. Head onto NW 6th Ave and then drive to NW 7th Ave

From Miami International Airport (Via Fl-836 E and I-95 N) - This Route Has Tolls

  1. Take FL-836 E from Miad Cir, NW 21st St and then take Exit 4 on the right
  2. Continue onto FL-836 E and I-95 N to NW 6th Ave.
  3. Take Exit 7 from 1-95N and continue onto NW 6th Ave
  4. Drive to NW 7th Ave

From Miami International Airport (Via NW 22nd Ave) - This Route Has Tolls

  1. Take FL-112 E in Hialeah from Miad Cir and Exit 2 on the left
  2. Continue onto FL-112 E
  3. Make a left onto NW 22nd Ave
  4. Continue on NW 22nd Ave and make a right onto NW 79th St to NW 7th Ave

From Miami International Airport (I-95 Express Via I-95 S) - This Route Has Tolls

  1. Take I-95 Express and I-95 S to NW 95th St
  2. Take Exit 8A
  3. Head to NW 7th Ave

From Miami International Airport (Via I-95 Express and I-95 S) - This Route Has Tolls

  1. Head onto I-95 Express to Golden Glades
  2. Exit From I-95 Express
  3. Merge onto I-95 S from NW 7th Ave
  4. Continue onto I-95 S to NW 95th St
  5. Take Exit 8A
  6. Head to NW 7th Ave

From Miami International Airport (Via I-95 Express) - This Route Has Tolls

  1. Head onto I-95 Express to Golden Glades
  2. Exit from I-95 Express
  3. Merge onto I-95 S from State Hwy 9 S and NW 135th St
  4. Follow I-95 S
  5. From 1-95 S, drive to NW 7th Ave

From Florida's Turnpike (Via Florida’s Turnpike) - This Route Has Tolls

  1. From Florida’s Turnpike, Exit 71 and then Exit 19 to Lyons Rd
  2. Take Exit 71 on left from Florida’s Turnpike
  3. Continue onto Florida’s Turnpike to NW 95th St
  4. Take Exit 8A
  5. Head to NW 7th Ave

From Florida's Turnpike (Via I-95 S)

  1. Head Towards NE 135th St
  2. Turn Right onto NE 135th St
  3. Continue onto NE 135 St and make a left onto I-95 S
  4. Continue on I-95 S
  5. Head to NW 7th Ave

Directions From Palmetto Expy (Via FL-836 and I-95 N) - This Route Has Tolls

  1. From Palmetto Expy, head onto FL-826 N
  2. From FL-826, take FL-836 and merge onto I-95 N
  3. Head onto I-95 to NW 6th Ave
  4. Get off on Exit 7
  5. Drive to NW 7th Ave

JetPort Park & Ride 180 NE 2nd Street Indoor Parking Lot prices and rates

Daily rate
Day rate $9.99 / day Grace period: 1 hour
Security guard - no charge -
Video surveillance - no charge -
Valet - no charge -
Offer day parking - no charge -
Offer night parking - no charge -
Additional Shuttle 1 $5.00
Additional Shuttle 2 $5.00
Additional Shuttle 3 $5.00
Additional Shuttle 4 $5.00
Additional Shuttle 5 $5.00
Shuttle 1 - no charge -
Shuttle 2 - no charge -
Shuttle 3 - no charge -
Shuttle 4 - no charge -
Size- Motorhome Vehicle 22 ft or more +200.00%
Size- Oversized Vehicle 18 - 21 ft +100.00%
TipTop Carwash $7.00
Other charges
Miami-Dade County Tax +7.00%
Port Entry Fee $8.00

Customer Reviews

Customer Reviews (571)

  • Sandi B.Jan 10, 2021

    I need a refund as the ship never sailed & thus I didn't park........yet I prepaid for a week. Even a voucher for a future cruise would be ok, but a refund better as I have no clue if I will cruise

  • Dawn M.Mar 19, 2020

    after i called and said i was an hour delayed i git to the parking lot just to find the man in charge was leaving to go home. he said i was lucky i ran into him or i would have been out of luck...and he sent all his drivers home. he did call his boss to get us an uber on their dime but still inconvenienced waiting for an uber for almost an hour. We feared we would miss getting on the ship!

  • Clyde F.Feb 24, 2020

    All went as planned with no problems. Easy in and easy out

  • Paul J.Feb 22, 2020

    Easy and efficient. The driver was great. On time pickup. Of course I’ll use the service again. Highly recommend.

  • Alan K.Feb 16, 2020

    Van was broken down when we arrived. Transported to the port by inexperienced UBER driver, who had trouble finding our ship. Upon return, van driver passed us by though we waited in the correct location. Never again.

  • Paul G.Feb 06, 2020

    A little trouble getting to the parking garage, due to road construction. After check-in everything went smoothly. Driver was actually waiting for us as we exited the ship. Good group of people.

  • Janet W.Jan 16, 2020

    Office closed on arrival date, Tuesday 1/07 around noon, so unable to validate ticket. No shuttle available either . Took Uber to Terminal F at your expense....(called number on my paperwork). No shuttle available upon return, from terminal to parking garage Sunday 1/12 around 11:30 am. Waited almost 2 hours. Had to Uber again back to jet port garage at my personal cost. And why would a person have to get out of their car after pulling a ticket and find an office on foot to have it validated?? One headache after the other and I’m out an additional $35. Good location and appeared safe though.Would have been great otherwise.

  • William E.Dec 30, 2019

    dirty, cashier was rude driver was great elevator small not fun

  • William E.Dec 29, 2019

    dirty, rude clerk, small elevator

  • Yves C.Dec 22, 2019

    Everything super except for the pick up from the port shuttle picks up people fro, Carnival leaving no place for people from Celibrity...

  • Cary M.Oct 14, 2019

    Parking, checkin and drop off and pickup were all great.

  • susan t.Oct 13, 2019

    Waited 2 hours for pickup from pier J, rained on and to add the last touch of “service” we were told to pay an additional $126 before being allowed to leave. Would NEVER return or recommend to ANYONE!!!!!!

  • Stanley S.Oct 06, 2019

    Didn’t have any issues. It would be great to have posted signs to direct you to the office in the SE corner of the parking lot. We had to ask people in the garage for directions to the office. Other than that the personnel was professional and courteous and helpful.

  • Ailson Paige F.Oct 06, 2019

    Close ride to port; courteous driver and office manager. Could t have been any easier!

  • Jorge R.Sep 17, 2019

    Very easy to park and the location is great very happy

  • mark l.Sep 10, 2019

    speedy transport. affordible parking.

  • LaSchelle Q.Aug 25, 2019

    Trasnportation to and from port was great guys was on time and loaded our bags with limited assistance. Very nice drivers always smiling. We took a 6 day cruise, parking was safe and secure. I do recommend this lot.

  • Karen C.Aug 05, 2019

    Excellent! Quick and safe! Easy to use. Found easily at cruise port. Gentlemen in building is very sweet and courteous

  • Annika C.Jul 30, 2019

    Smooth process, shuttle was on time going and returning. Will use again!

  • Cathy C.Jul 27, 2019

    Great location. Office is outside of building on the corner. We didn’t realize that in the beginning of looking for it.

  • Betty C B.Jul 20, 2019

    All was great until we returned, then we received NO response from Insta park when calling and texting for pickup

  • Susan T.Jul 19, 2019

    Got lost and lady attendant helped me locate my car quickly. Thank you

  • Betty R.Jul 13, 2019

    Everything went smooth. The shuttle service is excellent and the employees awesome. Highly recommended.

  • Alan P.Jul 13, 2019

    The parking was pretty convenient and cheaper than the port.

  • CHRISTOPHER N.Jun 30, 2019

    Process was smooth as advertised. Friendly staff and great service, 5 Stars

  • Misty A.Jun 23, 2019

    Convenient location and good transportation to the Port.

  • Jenny P.Jun 15, 2019

    When I called for pick up the phone rang but no one picked up. & text and got no reply and could not leave a voice mail cause the mailbox was full! The gentleman was parked behind The passenger pick up area. When I went to the bathroom I happen to see him. No one told us to stick signs on. Only to have them.

  • Peggy M.Jun 10, 2019

    Everyone was nice. The driver was especially great!. Could not reach them by phone when we returned, but the driver showed up and recognized my sister and took very good care of us.

  • RJ R.Jun 02, 2019

    Great experience!!!!!! Will defiantly book again. Very smooth transition to and from the port of Miami. Both of our drivers did a FABULOUS JOB!!!!!!!

  • Hagop A.May 05, 2019

    I wish we were notified that the original location we booked at was closed. It would have saved us the trouble of having to find the other location.

  • Lynn R.Apr 29, 2019

    Waited 1.5 hours day of departure for van to pick up. Should have porter service for seniors to haul bags. Will most likely book hotel with parking next cruise

  • Ken F.Apr 20, 2019

    Called from the shipyard on return several times. Went to voicemail every time. Took uber back to garage. Speaking to the attendant his response was “oh well he may have been sleeping still”. Very rude attendant.

  • mary s.Apr 16, 2019

    Need to have the bldg labeled a little better, so u know when u park its Jetpark bldg.

  • miguel d.Apr 16, 2019

    Outstanding Service, since you arrive to the parking lot you get the best service, shuttle takes you to the port so fast.

  • Samuel R.Apr 12, 2019

    Everything went really smooth and I would definitely use your service again if we are cruising or flying out of Miami

  • Natanael P.Apr 09, 2019

    My parking experience was good shadow was fast to the cruise line and back no complaints.

  • Michael W.Mar 25, 2019

    Took an hour from when I parked to get to the cruise terminal. First we had to wait in line to have our paperwork stamped, then we had to wait for the bus, then we had to wait while the bus was loaded. Then the linefor the bus to get back was so long we eded up taking a taxi afterthe cruise. Next tim we will park at the close garage and save the hassle.

  • Amy M.Mar 25, 2019

    The people were very friendly and helpful. the ride to the port was simple and with no issue. I would definitely use this service again.

  • Adriana G.Mar 24, 2019

    Shuttle is too small and takes a long time. We decided to call an uber after realizing it would take us very long to get in the vans.

  • Shannon J.Mar 24, 2019

    Easy to find, great shuttle service, and friendly people. Will use again.

  • Harold E.Mar 23, 2019

    No problems at all with the parking and shuttle service. Would park there again without hesitation.

  • Todd S.Mar 19, 2019

    Transportation to the port was fine but when the ship got back to port we waited over 45 minutes for a shuttle to show up. There were several other parties waiting for it also. When we called in to see when it would be by the lady on the phone would only say that the shuttle runs between 8 and 3 so sometime between that time... It was approx 9:30am. When the shuttle finally showed up, they threw our bags in the back and the driver took off very fast before everyone had found seats. One gentleman fell... I think they must only have one bus running :( I would recommend paying a little more and going with an established company, we saw 5-6 of their busses as we waited for ours.

  • Ellin K.Mar 19, 2019

    Easy reservations. Easy entrance to garage. Easy checkout. Great drop off and pick up. And courtesy from your employees.

  • Joseph B.Mar 18, 2019

    Easy and convenient. Parked quick check in was painless. Would have liked a quicker pick up when we returned to dock but common sense. 3000 passengers each ship, 5 mini bus's. They did great

  • Daryl T.Mar 18, 2019

    It took 80 minutes for pick up. Called texted numerous times Driver said to be at post at 7:30, we were but no driver for 80 minutes. Won’t recommend this place at all

  • Kenneth F.Mar 12, 2019

    the only thing your missing is a restroom

  • Sharon T.Mar 10, 2019

    Easy access. Easy exit. Very nice people. People who handle the phones were very polite and help me with my many question and answers. Thank you very much

  • Theophil S.Mar 09, 2019

    Bus on time Friendly driver Reasonable prices THANK YOU

  • Robbie A.Mar 09, 2019

    Great service... Easy to find, courteous and prompt drivers

  • Glenn P.Mar 06, 2019

    Easy to get to ship and then get back to garage and be on our way !

  • neal j.Mar 04, 2019

    A little bit of trouble finding our car, but we’re directionally challenged at times. Lol

  • Craig G.Mar 03, 2019

    Excellent would you use again!!

  • Gerard S.Mar 03, 2019

    Great experience but won't be ever going to Miami again Thanks

  • Nelson K.Mar 03, 2019

    Building appeared secure and service was excellent by all staff. Shuttle drivers were courteous and helpful. Good value. Great job guys.

  • John L.Mar 03, 2019

    Close to the port, (Miami) courteous staff and my car stayed under cover in a garage instead of a field somewhere

  • Lisa G.Feb 26, 2019

    Love the clean and organized service. Will definitely use again.

  • Rita M.Feb 25, 2019

    Should have a booster pack on site for dead battery

  • Brian S.Feb 25, 2019

    Was very easy to use and would recommend to other people

  • Donald B.Feb 18, 2019

    Driver was courteous and friendly. The guy behind the counter was grumpy and not very friendly. I felt like I was a bother.

  • Christina G.Feb 12, 2019

    This is a nice covered deck and very friendly and helpful attendants. We did not have any issues and were not afraid to leave our car for 7 days. It should be noted that even if you get into port before 7:30, their shuttles do not start until 7:30 am so planning is key.

  • Amy S.Feb 11, 2019

    Great on time service! Definitely will use again.

  • Wendy T.Feb 11, 2019

    On time and Very convenient!!! Great service!!!

  • ANDRE S.Feb 11, 2019

    Le service a été très bien je n'ai que des bons mots et je peux recommander votre stationnement .a mes amis merci et continué de cette façon

  • JOLYNN C.Feb 07, 2019

    The shuttle was available to take us to the port very soon after parking and checking in. The driver was helpful and clear on where they would pick us up. The return and checkout process was as quick as getting there. If I find a need for parking for a cruise in the future, I will use Instapark.

  • Michelle J.Feb 04, 2019

    Its a normal parking garage, everything went smoothly.

  • Troy B.Feb 04, 2019

    Great service will use again. Thanks.

  • Carole K.Feb 02, 2019

    Shuttle frequence could be higher at rushing hour. Otherwise great service at the desk as for the driver.

  • Janet A.Jan 22, 2019

    Service from the parking garage to the port was great. However, upon returning from the cruise, I called for a pickup about 8:20 am & was told that the shuttle would be there in 20 minutes. The shuttle finally arrived at 9:35 & by the time I got into my car, it was 11:10. I think almost 3 hours from port to car is poor service.

  • William H.Jan 21, 2019

    Helper at office who opens doors, assists with baggage and explains “how to” is probably sinomost under-appreciated man in your employ. Give him a raise!!

  • Delbert L.Jan 17, 2019

    We checked in quickly and headed to the port. Upon our return the van was there waiting on us. Appreciate the friendliness and promptness.

  • Sarah T.Jan 14, 2019

    Everything went smoothly. Appreciated the indoor parking facility.

  • Burton B.Jan 14, 2019

    Very easy. Courteous people. No hassles at all!

  • Elsie R.Jan 13, 2019

    Great place to park your car if your cruising. Not far from the port and shuttle service every 20 mins. We disembarked early and only had to wait 10 mins before the shuttle arrived at 0725. Will definitely use them again. Great service and very helpful driver.

  • Barbara M.Jan 13, 2019

    Leaving our car for a cruise went very smoothly from booking to picking up our car

  • susan k.Jan 11, 2019

    They were friendly, fast, and efficient.

  • ADA S.Jan 06, 2019

    it was a very good but a little confusing for us as outsiders since there was no signs that would let us know we were in the right place

  • David G.Jan 01, 2019

    Easy in and out. Pleasant experience

  • Juan C.Dec 30, 2018

    Excellent service, good service and fast transfer to the port and the parking lot.

  • Amber J.Dec 30, 2018

    Close to port and the shuttles were quick to pick up and drop off

  • Jacqueline F.Dec 30, 2018

    Love the secure underground parking assursnce your garage provide. As you know the elements can be harsh as well as feeling as if your car is too exposed so it was a good feeling knowing that we could go on our cruise with peace of mind. There was no need to worry because Instapark got you covered!

  • Mark M.Dec 29, 2018

    This was so awesome and convenient. Shuttle was quick and and so timely. Well worth checking out for anyone's next cruise.

  • JOLYNN C.Dec 28, 2018

    It was a little difficult at first to find the JetPort sign on the garage. But once we found it, everything else was smooth sailing. The check in and out process was simple and the shuttle was nice and timely. I will be using them for future cruises.

  • william k.Dec 22, 2018

    The photo showed a dirt lot when we actually wound up in a parking garage in downtown, Miami. Finding a parking spot and checking in took over 2 hours. No one seemed to be in charge to help with directions; there was much confusion.. There was not enough buses to transport people to the ship in a timely manner. Check out was much quicker as we got off the ship quickly. Probably just lucky.

  • Dorothy T.Dec 22, 2018

    Everything is so very confusing both entering the facility and again on leaving.

  • Barbara H.Dec 22, 2018

    very convenient the port, fast drop off & pick up was better than I thought it would be. I will use Jetport again, when leaving from Miami

  • Maria I.Dec 20, 2018

    Easy to locate using MapQuest, clean lot. A bit confusing as to where to park since the last time we used a cruise ship lot we were told to park on a certain level so didn't know if that was the same here. Plenty of open spaces.. Every one we met that worked for the company was helpful and friendly. Quick ride to port and back. Didn't wait more than 5 minutes for shuttle (lucky us). LOVE the stickers you wear for pick up made it easy for the driver to identify us, smart idea! Vehicles clean and well maintained. We will definitely park here in the future.

  • Katie C.Dec 16, 2018

    Everything worked out well with our parking arrangements. Easy to find, quick transport to the terminal/port and easy and quick pick up an return.

  • Dustin A.Dec 11, 2018

    Everything was wonderful except for the fact that the driver left our luggage at the port when we returned. We had to get back on the bus to go back to the board to try to find the luggage. We did but it was just stressful!

  • Brian M.Dec 11, 2018

    Easy access, very helpful at the office, and the ability to pick up a bus to the port Of Miami right at the parking garage.

  • Kia W.Dec 11, 2018

    No problems with parking. Covered garage. Security on duty.

  • Lisa A.Dec 08, 2018

    Very easy process. Transfer to and from port very simple.

  • Josephine B.Dec 08, 2018

    The shuttle service to the port was so fast and the drivers were so courteous and helpful. Would definitely use again!

  • Andrew D.Dec 06, 2018

    I could not park in the lot and almost miss my cruise. There was no parking available spots after one hour of trying to park with at least 20 other cars trying to park. I was forced to leave and park at the port of Miami. I will never use your company ever again. I will also inform all the travel agents that I use and associate with to take off there recommendation list. I am still waiting for the refund as it has not been credited back to my account.

  • Phillip S.Dec 03, 2018

    made reservation for 8300 7th ave but when we arrived it was closed up and NO notification of where to go????? Upset that you didn't contact me and tell me your MOVED! had to call and find out what to do and then hunt down new location.

  • Gail C.Nov 27, 2018

    Instapark was beyond wonderful! They took us to the cruise ship, and were waiting for us when we arrived back to Miami. We felt safe leaving the car in the indoor parking lot.

  • MICHAEL W.Nov 26, 2018

    Made reservations and paid $75 to park and have shuttle take us to cruise Port. My wife and I arrived at scheduled 10 a.m. Parking time and the guard out front said they were full, once I let her know we had a reservation I was told that it doesn't matter and no one was available to reimburse my money or to suggest alternative. Guard says this happens all the time they overbook to ensure lot is full. Due to scheduled boarding time, we were forced to pay at the Port which was $35 more expensive. Monday after returning from our cruise I received survey asking about my parking experience. I was expecting an email detailing how to get my money back and the $35 dollar additional it caused me to park.

  • Thomas G.Nov 24, 2018

    Directions into your facility from I-95 southbound are poor. The address at 190 NE 3rd street were confusing both to us 6 humans and our GPS. We drove round for at least a half hour trying to get into the garage. Although we parked our car on level 3, the up elevator wouldn't stop there. Had to go to 4 and walk down to retrieve our car.

  • Dennis P.Nov 24, 2018

    There were no hitches. Easy check in and out. No wait time at either end.

  • Americo M.Nov 24, 2018

    I spent a lot of time searching for a place to park my car and the manager said to me that if I didn't found I must leave and found another parking. When I paid in advanced for the parking I thought I had a guaranteed place.

  • Janine S.Nov 20, 2018

    Excelent, secure and very convenient. The shuttle to the terminal was on time and the service was great :)

  • Sheree D.Nov 19, 2018

    Your invoice states that the office is open until 3:00 pm. We were scheduled to arrive at noon but got lost and arrived at 1:00 pm. Jet Port parking office closed so we called the number. Talked to someone who said they would call right back but no call back received. We took an Uber. On the return, Jet Port Parking told us to only book with them direct? I had no idea we were not booking direct. Poor customer service and follow up. I am disappointed as I own a travel agency and would have liked to be able to recommend your parking to my clients sailing out of Miami.

  • lynn D.Nov 14, 2018

    Several issues were encountered when using instapark. Parking garage address was not provided on the confirmation, several addresses came up and looking up the company making it difficult to locate. Even though parking was prepaid pulling into the parking garage and pulling a ticket was confusing as no instructions were given. Signage for the instapark office was located inside the garage which again was confusing from the outside Road. However pick up from the cruise port and return to the garage went smoothly.

  • DARRNELL L.Nov 14, 2018

    Easy to find, quick, free shuttle ride to port terminal. Short wait after debarkation for shuttle, back to terminal in a few minutes, Clean transportation. Easy in/out instructions by staff. Easy sign up online/reservation. Did not have to pay extremely high port terminal prices.

  • Cynthia C.Nov 14, 2018

    Quick and easy experience. We were gone for a 4 night cruise and had no problems on our return. Would use them again.

  • Stephen K.Nov 13, 2018

    Jet Park was the best on off cruise parking experience that we ever had.

  • Sandra V.Nov 10, 2018

    Easy to use. Quick pickup after the cruise. Both drivers were very nice. Would use their service again.

  • Paul T.Nov 09, 2018

    everything went very smoothly........................................

  • Ashley H.Nov 04, 2018

    Jetport was great! Everyone was very nice and helpful he just follow the directions and got in the parking garage right next to the jetport office, no worries

  • Linda B.Oct 30, 2018

    location was easy to find. Shuttle to port was clean, excellent driving. All the staff helpful and professional. Pricing was great.

  • Dan B.Oct 16, 2018

    We had a reservation at 8300 NW 7th Ave. Got there and lot was closed. We received no notification of any kind. Called the number and were told we didn't have a reservation. Insisted we did and told the person our reservation #. Finally she gave us another location on 3rd st. When we got there the attendant knew nothing about us parking there and then a manager OKed it. By this time we had less than an hour to arrive to the ship on time, By this time our stress was was out of control. We have cruised out of Miami and Ft Lauderdale 30 times and this was the worst.

  • Barry S.Oct 13, 2018

    All of the employees we encountered were friendly and efficient. It would have been nice to know ahead of time that you were in the public parking garage. I was lucky to find a person who confirmed that to me.

  • Joyce D.Sep 24, 2018

    Everything was easy. I liked that our car was inside out of the sun while we were away. We felt secure. Leaving on Sunday morning there was no traffic upon arrival or departure We will see you next time.

  • krzysztof l.Sep 11, 2018

    Have to pay cash because they don’t except anythingFrom your company I need to get a refund on my credit card

  • James E.Sep 04, 2018

    When we arrived they refused us. Said they dont due motor homes. We had to find another place. I expect a refund.

  • Denis K.Aug 26, 2018

    All-in-all this was a good experience for us. Facility is in close proximity to I-95, employee was friendly & helpful when we pulled up to leave our car. The waiting room left much to be desired as the lavatory was not working. Returning from our cruise, the pick-up at the port was a bit mixed up (as can be expected when three/four other cruise ship vacationers disembark at the same time). Perhaps a larger/brighter sign for the passenger to display for curb pickup. Also, have all disembarking InstaPark customers convene at one or two specific curbside locations at the Port. This way, the driver doesn't have to drive around ten times to find the customer. Just a thought.

  • Haydn D.Aug 11, 2018

    Excellent experience all around. Dropped the car off. There was a short wait in the reception room until the bus took us to the ship. The bus was easy to find at the end of the cruise and our car was already waiting for us at the reception parking.

  • PATRICIA V.Aug 09, 2018

    Service was quite fast and we picked our vehicle in good condition.

  • Paulina H.Aug 04, 2018

    Friendly and helpful employees.

  • Luz R.Jul 20, 2018

    The workers were very polite and courteous. Pick - up took too long.

  • William W.Jul 08, 2018

    It was a very good place to park. Very secure. And they dropped us off and picked us up very fast.

  • Helena W.Jul 08, 2018

    On our arrival, the driver got us to the port on time as we were running behind. And when we returned there was a driver there and got us back to our vehicles. The vehicles were out front waiting for us. I will use this company again if we ever cruise out of Miami.

  • Cindy O.Jun 25, 2018

    Great group!!! Made parking a breeze!!! Pick up no them or text & they are there!!! Priced right!!!!

  • Dorothy R.Jun 24, 2018

    WE didn't have to wait long to get to the port. On the return we caught a van right away, and our car was easy to get to .

  • Talia M.Jun 24, 2018

    Everyone was super nice and the pick up and drop off were both seamless. My wait after calling to be picked up was less than ten minutes. They helped with bags, drove safely, and were all smiles and courtesy.

  • Cary M.Jun 18, 2018

    Everything went smooth. This was our second time using them and we'll continue in the future!

  • Julie H.Jun 18, 2018

    Every time I always get great service.

  • Gerald E.Jun 17, 2018

    Smooth entry and departure from your lot. Courteous service on the part of all employees. Used your service in the past. Will definitely use your service again.

  • John B.Jun 10, 2018

    By far thus is the easiest way to park and shuttle for cruise. The staff is excellent, they get you in and on your way quickly and with a smile. Truly no worries and they all appreciate our business. We will always use your service.

  • Andrew K.Jun 08, 2018

    Quick efficient and polite great location

  • Amy R.Jun 04, 2018

    Fast, professional and hassle free carpark and shuttle service to/from Port Miami! Highly recommend...I’ll absolutely use again!!!

  • Michele T.Jun 03, 2018

    When we arrived we were immediately greeted, checked in and on our way to our cruise within 15 minutes. Fast and friendly service. All of the workers there were great. Pick up took a little longer but it was a very busy day at the port and the parking area is a little way from the port so didn’t mind. I felt the timeline was appropriate taking about 30 minutes from the time I texted to the time the driver arrived for pick up. Again, it was an extremely busy day and the driver was very friendly, helpful and got us back to the parking area as quickly and as safely as he could. Our car was ready for pick up and the check out process a breeze. Would definitely choose this company again for future cruises.

  • Andrew D.May 22, 2018

    They were fast, polite and very helpful

  • Eugene W.May 15, 2018

    Staff friendly, service prompt. Felt safe parking there, will choose you again on our next trip. Thx

  • Gail H.May 13, 2018

    Was very easy to find, arrived quickly to port and clean buses.

  • Glenn P.Apr 23, 2018

    Actually, I have no negative from my experience with Port of Miami Cruise Parking. It's all good. The check-in procedures were very good. The staff was very friendly. Quick trip to the port. After the cruise, they were there within minutes of our arrival at the pick-up point. The driver loaded all the bags. We did have to drive around to another ship to pick up more passengers, but that's to be expected so the driver had a full load to take back to parking. Check-in back at parking was smooth. Car was waiting at the drop off point so we could quickly be on our way. Really could not have asked for a better experience. Thanks Port of Miami Cruise Parking......great job!

  • William J S.Apr 17, 2018

    Great service,very helpful,Love this place !!!!! I highly recommend to anyone cruising !!!!! THANK YOU & YOUR DRIVERS....

  • daniel c.Apr 16, 2018

    Employees should speak English better. Little better communication with timing. Fidel was very nice

  • Sylvester F.Apr 14, 2018

    Good timily service Dropped and picked p on time

  • stephanie g.Apr 09, 2018

    No issues whatsoever! Nerve wrecking when it’s the unknown. No issues! Thank u!

  • kristen H.Apr 08, 2018

    This was our 4 th time using your company. We will be back for a 5 th time !!!

  • kristen H.Apr 08, 2018

    4 th time using this company and I will use it a 5 th time. Great experience.

  • Leah E.Apr 06, 2018

    Our experience was great. The drivers were prompt and our car was stored safely while we were away.

  • Sandra L.Apr 02, 2018

    Experience was great. The company stored my vehicle safely and the staff transported us and all our luggage to and from the cruise port effectively with very little wait time. If we cruise out of Miami again I will definitely use their services again.

  • Ronald J.Mar 27, 2018

    This is the second time I used your sevices and recomended you to my family, everything went great, as usual the drivers were great and on time, I will definitely use you again in the future.

  • Joseph D.Mar 26, 2018

    Our experience overall was great. The staff is excellent. Very friendly, and very accommodating. Everything was reasonably quick, and very smooth. Will definitely park there again when cruising out of Miami. One more thing, I have never seen staff more appreciative of the tip I gave, and believe me they earn it moving all that luggage for us! I only wish more people were considerate of their compassion to making it a pleasent experience and gave tips.

  • CALVIN K.Mar 25, 2018

    arrived 3/17 1pm and left in a van that held about 25 people and a trailer for luggage about 30 min later. Took pics of car exterior and odometer. 3/25 arrived at curbside at port 10am-picked up about 15 min later just the 2 of us but then the van made a sweep of gathering passengers from other ships so we arrived at car about 1 hr later.,,,, no scratches or dents and odometer numbers were the same....I would use this service again

  • Gerald F.Mar 24, 2018

    Best parking experience ever at Port of Miami. Delivered what was promised..Will use again.

  • Turgut A.Mar 23, 2018

    Excellent service! Friends recommended but still we were very pleasantly surprised. Our driver and his helper were both very helpful and nice. Upon our return from the cruise our car was all ready and waiting for us.

  • Jean M. T.Mar 20, 2018

    BEtter than expected.. WE will do it again

  • Clifford C.Mar 20, 2018

    efficient. good timing, will use again

  • Regina T.Mar 19, 2018

    We caravanned with several other families and all planned to make use of the lot and shuttle service here. Surprisingly, we all got spots beside each other and were passed through very quickly. The attendant at the gate was friendly and fast with getting us our little dashboard ticket, and simply told us to follow our friends who were just ahead. After getting back from the trip and feeling more drained than rested, the shuttle service was even more appreciated than before. All our luggage was handled for us and arranged neatly so there was no confusion between familiesÕ bags. Thank you 8300!

  • Alexa E.Mar 19, 2018

    Parking Lot 8300 came as advertised - great service, a covered spot for my baby (car - ha-ha), and even took it for a wash once I was back. I was worried about leaving it there but everything was great about the experience. I forgot where I parked so once I got back to the lot one of the employees was kind enough to escort me right back to my car. Awesome vacation and nice to be worry-free.

  • Evelin A.Mar 18, 2018

    It was an awfully rainy day when our cruise got back to port. Because of the weather there were extra shuttles running so that people didnÕt have to wait in the rain which was much appreciated. The covered parking ended up being a great convenience so we could take our time packing our car and not getting soaked. 2 thumbs up for 8300.

  • Carmen H.Mar 16, 2018

    WOW! Best port parking lot i've been to in whole entire life! I remember going to one as a child that I really liked. I was young and the shuttle bus made it a lot of fun... Now I appreciate things like good service, which definitely comes from having a lot of good staff members. Wonderful. Just Wonderful! :-)

  • Markella T.Mar 16, 2018

    This is honestly the best port parking lot that i've ever been to... I dont think i've ever seen one with a car wash and i've been to then all over the world haha! I will definitely come back for a wash, and whenever I go on another cruise from any Miami port :)

  • Cliff P.Mar 15, 2018

    There was a huge line of cars in the narrow street just to get into the facility. The inside of the facility and the one restroom was filthy. Once I got back from my cruise there was no one at the port to pick me up. I had to take a cab back to get my car. When I arrived back at the facility I found it locked up and after 4 phone calls to the various phone numbers listed I found that the facility was closed. It took 1 hour and 15 minutes for anyone to get there to unlock the gate. Meaheile - feeling very uncomfortable standing on the sidewalk with luggage in a very sketchy looking area of town. When the lady got there she was very unapologetic and seemed to be bothered to have to be there and then didn’t even have the key to get to my car keys. Another gentleman arrived about 10 minutes later to get my keys - Which took about another 10 minutes. I never saw the lady again (i think she was just avoiding me) and no one seemed to even care about the inconvenience. The last thing was that my car was supposed to be washed but that wasn’t done either. The entire experience was just terrible and I would more than likely never use your facility again or recommend it to anyone traveling from Miami unless it were the only choice I had. I hope that you take my feedback into consideration and work on your customer service skills from your team members. I also hope you update your facility as it is in much need of repair. Thank you for your time.

  • Camilla L.Mar 15, 2018

    next time i'm going to have to get my car washed!! a number of the cars in the parkade looked great! I'm not sure if it was becuase of the car wash or not, but im going to assume so.

  • Lorenzo P.Mar 15, 2018

    Was a bit of a tight fit with my extended pickup. Although that was a bit of a pain it was made up for by the speedy and FREE shuttle that seemed to teleport me from this array of vehicles to the view of my beautiful cruise :Õ). The driver was friendly and wished me well on my vacation. Upon arriving, it was the same driver of the shuttle, and he remembered me! It was obvious they do a ton of business and deal with many people, but it felt small for a minute was nice to talk to someone after having just left a bunch of my friends I spent a week with.

  • Zenta R.Mar 14, 2018

    After a great few days on the cruise, a bug unfortunately hit my family. UGHHH. Taking care of my spouse and two children for the last few days of our cruise was not how I planned to vacation, but it made me feel like we were at home somehow. After getting back, we hardly had to explain our situation and we were cared for very well. All our bags were lifted for us into the shuttle and the driver even helped my kids onto the shuttle while my spouse was getting sick (again). We got to our vehicle quickly as the driver knew our section and spot with ease. I felt the need to write this because although we were all sickies the service still made us feel good. Thanks 8300!

  • Jone R.Mar 13, 2018

    Wow! Honestly it was one of the easiest transitions from car to cruise IÕve had - and did I mention IÕm a single parent with 3 kids. Haha. The free shuttle was great. The covered lot was a nice touch although it was a little humid in there.

  • Michael T.Mar 13, 2018

    Employees were helpful ,curtious and got us to our destination on time.

  • Vicky M.Mar 13, 2018

    We were on our way back to the 8300 lot when we realized we forgot one of our bags at the port. The driver said heÕs take care of it, but we were a little skeptical. Having two small children we stayed at our vehicle once getting dropped off and very soon after he arrived, with a smile on his face - and our lost bag! Thanks for the great service and retrieving our forgotten item. For a free service the shuttle definitely was a huge help.

  • Jessi G.Mar 12, 2018

    Swift service throughout. We were a bit confused on how it worked because we had never used a park Õn go style lot like this, but the attendant told us we had nothing to worry about. It felt like a long drive just to our spot but once parking the shuttle arrived quickly.

  • Robyn N.Mar 12, 2018

    ÒWelcome to Miami!Ó. ThatÕs what the guy at the gate said with a huge smile on his face, ha-ha. That was good enough for us. On top of that, he was very knowledgable about the timing of the free shuttle service and easily directed us to our spot even though it is quite a large area. We thought we got lost but luckily there was another attendant nearby to help us out. ItÕs nice that thereÕs lots of employees since it can be confusing at times. They definitely know how to keep things running smoothly instead of having dozens of people driving around lost without help.

  • Jo Anne M.Mar 12, 2018

    Received excellent service, timely and polite.

  • Belle C.Mar 11, 2018

    I went on a cruise with my Grandfather for his 88th birthday. He had a wonderful time, but just couldn't stop talking about the seats in the shuttle bus. He kept saying how he'll have to get one for his house to watch television on.. By the way he was talking, it sounded like his favorite part of the trip were those seats!! Thank you for raising an old mans spirits! haha:) I hope to be returning with him... even if it is just to ride the shuttle ;)

  • Santos C.Mar 11, 2018

    Great departure and pickup. Good customer service

  • Agatha L.Mar 10, 2018

    A large family was getting out of the shuttle at our stop and not only did the driver hop out to unload every one of their bags for them, he also called us over so that he could load ours. It felt like we should have tipped him he was so generous. He wished us well on our trip and made us feel very valued. It was a great service to go with our parking.

  • polly g.Mar 10, 2018

    Departure for ship was smooth. Had to wait about 20 min. for return shuttle. Our car was waiting for us. Good experience.

  • Kari B.Mar 10, 2018

    Free shuttle. Easy, safe parking. Car wash available. What more can you ask for! (Except for a cruise ship ;-))

  • Felicity P.Mar 08, 2018

    Our friends had a gleaming review of this place - specifically with how friendly it was - so once we booked our cruise we made sure to use 8300. We were not let down as the service was outstanding and our parking pass and parking directions within the lot were very straight forward. Looking forward to our cruise now!

  • Melissa K.Mar 08, 2018

    I am so happy with the service here, that I may just have to book a cruise in order to come back... Thank you for the wonderful customer service. The staff here are just lovely.

  • Brian G.Mar 07, 2018

    Everything was going smooth until I got on the cruise haha, thank you for giving me hope for this trip. I mean, I was having a good time until I got sick... nothing too serious, just a cold I think. But it still stinks when you're out, seeing such beautiful things and are constantly blowing your nose... I dont know how someone gets a cold from being in the sun... but oh well.

  • Josh A.Mar 07, 2018

    I love going cruising at this time of year... Everything just looks more beautiful and vibrant. I had never been to 8300 parking, but had always drove by... not thinking much of it. We decided to park here for the drive home to be a little more comfortable. I don't think we'll ever be able to go back to taking taxis to and from the port... It also wasnt very expensive either!! which I love.

  • Brandon B.Mar 06, 2018

    Easy in and out. Very safe and recommended. Definitely will use them for next cruise!

  • Delia J.Mar 05, 2018

    So inexpensive!! I really need to come back to this parking lot... Not only is it cheap but there are also lots of security guards and survellience cameras to make sure our cars are safe!

  • Frederic S.Mar 04, 2018

    It was a fine and smooth experience

  • Ryan N.Mar 04, 2018

    Great parking lot, I would definitely come back.

  • Line C.Mar 03, 2018

    The service was great. The shuttle to and from the Port went without a problem and the drivers were very friendly. Coming back our truck was waiting for us and ready to leave. Thank you, I will definitely refer your company to my friends.

  • Julia N.Mar 03, 2018

    When arriving back, it seemed that everything was the same... but it wasnt!! my car was actually clean for once! I'm so glad the I booked a car wash for my always-dirty-car! haha, Thank you 8300

  • Cody J.Mar 01, 2018

    I dont know, but maybe i;m just unahppy with the cruise but that wasnt as good of a parking lot as I'd assumed it would be. I mean, the service was good, and it was nice that the shuttle was free. Also, the car wash came as a ssuprise.. So, yeah, I guess it was just the fact that we didnt enjoy the cruise that it made everything just seem blah.

  • Brittany P.Feb 28, 2018

    I LOVE 8300 PORT PARKING!!!! such a fab experience.. If i ever cruise out of a miami port again, im going to be sure to book with you guys!

  • Carlos W.Feb 27, 2018

    The staff was very professional and courteous. The only time my wife and I had to touch our bags was when we were loading them back into our vehicle to leave. My car was returned the exact same way I left it. I will not hesitate to use them again.

  • Richard J.Feb 27, 2018

    We are very satisfied with the service. They were all business, parked the car and had us to the port in about 20 minuets. When we returned they were there to pick us up very quickly and had our car out and ready to go when we got to their location. We would definitely recommend them to anyone in the future!!

  • Walter E.Feb 26, 2018

    Greatly appreciated service on a rainy day. The beauty of the cruise vacation was extinguished once we arrived to a monsoon (lol). Kidding aside the shuttle and covered roof above the lot were a blessing.

  • Bradley I.Feb 25, 2018

    5 Stars definitely. The people were kind and friendly and reassured me my car would be secure, safe, and dry - which is nice. Waiting for my cruise now , eeek!

  • April B.Feb 25, 2018

    Very affordable and trustworthy! Booked my parking reservation the day before our cruise was scheduled to leave, and was very pleased with how the employees conducted their business. Will definitely use them again if we decide to leave out of Miami for another cruise.

  • Viola E.Feb 24, 2018

    The parking lot seemed to never end, it was so large. I donÕt know how the shuttle service can see people with such a large amount of cars, haha. But they saw my family and I very quickly and they got us to the port in a jiffy. Thanks guys.

  • Toby L.Feb 23, 2018

    Getting back from our vacation it was the same shuttle driver as the first time. He was interested to hear about our vacation and was very friendly. He took our bags out of the shuttle once we got back to our vehicle and wished us well. We even decided to take a family car wash :-). Thumbs up to this place.

  • Malcolm G.Feb 23, 2018

    The covered lot was perfect since it was raining the day we arrived. We stayed warm and dry from the car to the port. Once we got back it was an easy process. The hardest part was finding our way out of the lot, but there was lots of attendants there to help. Good service to use.

  • Hazel B.Feb 22, 2018

    Sometimes I have felt uncared for by parking services. This was not the case with 8300 parking. My son unfortunately was injured before our trip so he was on crutches, but the attendant assured him heÕd have the week of his life. It brought his spirits up. Such wonderful, caring people here. Thank you!

  • Janet D.Feb 22, 2018

    Entire experience was easy peasy.

  • Louise N.Feb 20, 2018

    I went on a cruise with the kids... My husband stayed home since he couldnt take work off, but we missed him lots when we were away... 8300 actually let him ride the shuttle to meet us at the port when we arrived!! such amazing service, and just caring people in general... thank you all so much.

  • Greg T.Feb 20, 2018

    I always feel quite strange coming back from vacation... always a little more sad than before! I think that the people of 8300 can sense that, and really try to make your homecoming special. It must be exhausting smiling that much! haha, thank you for everything. My family and I will definitely be returning.

  • Craig S.Feb 19, 2018

    When our week started, things weren't really going as planned... among a lot of other things, there was a lot of traffic getting to the port and we were fearful of being late... luckily the shuttle bus was there when we arrived and there was a nice big parking space right up front!! I was so happy. We got there with time to spare actually... which I was very suprised about! Thank you for everything 8300!!! we will definitely be coming back :-)

  • Madison T.Feb 18, 2018

    The shuttle was late. Once it arrived the driver didnÕt even say hi. The driver drove SLOWER after we had told him we were somewhat on a tight schedule - I swear. Also it stunk in there, as if it hadnÕt been cleaned - ever. He did apologize at least for that.. Apparently a dirty family was just in there. Ew.

  • SHONNA S.Feb 18, 2018

    I will be calling on Monday. I paid for a carwash and did not receive it. When I mentioned it to them they wanted me to produce my receipt which at the moment was inconvenient. They were not able to help me. They were not able to help me without my receipt. This is not good customer service. The carwash was only 7 dollars but it is the principle. I took photos of my dirty car. So what do you think of this situation? Other wise service was fine.

  • Angela S.Feb 18, 2018

    Excellent service. short wait time when we were back at Port. my car was out and waiting for me when we got to the lot.

  • Stacie B.Feb 17, 2018

    Parking lot and shuttle to cruise dock were very well organized. Easy for driver to identify us and lead us to shuttle after disembarking ship. 20 minute wait on shuttle after cruise was over as we waited for driver to find passengers to fill the shuttle. Overall great experience and will use again!

  • Lynn L.Feb 17, 2018

    Holy cow was that a great week! we started off and finished at 8300... which I believe made out cruise even better just by having such good service. It definitely set the tone for a great week. We will be returning for sure!!!

  • Jared Q.Feb 15, 2018

    Car wash was a nice surprise. We live in the country and typically have muddy vehicles. Not wanting to leave dirt to dry on our truck, we were very happy once we realized there was a cash wash there. Nice touch.

  • Daphnie T.Feb 13, 2018

    Our two young children called the shuttle a Òrocket shipÓ. We made a game out of it and the driver even played along by calling out Òready for takeoffÓ. It was a fast trip to the port and honestly sometimes itÕs the small things that leave a great impression. 8300 definitely did.

  • David M.Feb 12, 2018

    The departure and return was flawless. All employees were courteous and the transfers seamless. I heard other patrons saying similar things. Should the need arise I would certainly use your services in the future.

  • Quinn S.Feb 12, 2018

    First time going on a cruise and it was great! The vacation itself was flawless, with sun, food, and relaxation. The relaxation started and ended with 8300 parking, though. It felt as if it were apart of the vacation. Smooth and stress-free as our parking left us without worry. The shuttle there and back was convenient.

  • Kathrine A.Feb 10, 2018

    Everyone had a smile on their face, including myself. The workers there seemed to care about the work and their customers. It was refreshing to experience to be in such a large lot and yet be cared for so swiftly. The attendant nearest to our spot even helped us unload our bags.

  • Helga O.Feb 09, 2018

    I love cruising, but port parking usually sucks big time!!! I am so glad at 8300 popped on the scene. I will definitely be coming here a lot more often. I also LOVE the fact that it is a car wash. I drive away in style everytime now B-)

  • Ashleigh G.Feb 08, 2018

    Beisdes the fact that I was sea sick on the trip, everything went quite well not only on the boat, but also in the parking lot. So glad that we chose to park at 8300 port parking!! We will definitely be coming back to MIami to take a cruise, and will be parking with you guys!

  • Olly A.Feb 08, 2018

    Everyone working at 8300 parking was so cool. I love the atmosphere here... Everyone actually cared about you and your vehicle. The security was great and made sure that we knew that our cars were in good hands!!

  • Phil J.Feb 06, 2018

    SO glad to call this parking lot mine!!! well, not actually mine, but I would definitely call myself a regular. I go on about two cruises a year, and this is hands down my favorite place to park.

  • Charles G.Feb 06, 2018

    Easy check in. Easy location to find. Very short wait at terminal. Good organization for sure. Would use again.

  • Sarah T.Feb 05, 2018

    Vacationing was made easy by the parking service and the shuttle. I was worried at first about leaving my vehicle here but seeing all the staff around made me feel like my car would be looked after and safe until I got back. It truly left me without a worry in mind and I had a great cruise vacation! 10/10 would recommend.

  • Becky P.Feb 04, 2018

    The free shuttle was great. Having some poor experiences in the past, I was happy that the parking and travel to the cruise went smoothly. Friendly staff with a well-organized system of parking.

  • Mina J.Feb 04, 2018

    The attendant was nice, and so was the shuttle driver. They were both working when my family got back from our trip and I made sure to thank them both for their wonderful, fast service. 8300 is definitely a highly recommended parking service. Would use them again.

  • jim f.Feb 04, 2018

    First time user, very happy with the service.

  • Anna J.Feb 02, 2018

    I really love this parking lot... I'm so happy that everything went as well as it did. I will be coming back for sure!!

  • Henry K.Feb 01, 2018

    YAY!!!! this place got great reviews, not only online but also from my friends. Glad to have tried it out

  • Nancy K.Jan 31, 2018

    I will most definitely be returning to 8300 port parking lot.

  • Clay L.Jan 30, 2018

    I'm really happy to have came and experienced 8300 in all it's glory! my husband and I will be returning!

  • Gwen C.Jan 30, 2018

    I think im in love.... with this port parking lot!!! I've been cruising since I was a kid with my grandmother, and now that I go with my grandchildren, i can tell the difference between good service and not so good service... happy that I found this parking lot.

  • Macy P.Jan 30, 2018

    Whoever creating this parking system is a genius... everything was so simple and it just works... whoever said that you need complicated plans for things to work was a fool!!! 8300!

  • Lorans G.Jan 29, 2018

    5/5 for goodtimes!

  • REGINALD M.Jan 29, 2018

    Got on first shuttle going to and coming back. Car was ready. Dusty but the experience was great! 2nd time using!

  • Sydney R.Jan 29, 2018

    Whoever said parking lots were boring!? ahaha, this one is great. Sets the mood for your cruise.

  • Rachel S.Jan 28, 2018

    This is the second time my family has used this parking and we are very pleased. Cars are secured and the staff is very professional.

  • Thomas C.Jan 28, 2018

    This was the first time using this parking facility and it worked fine. We had a 20 minute wait to leave for the port and 20 minutes or so to return to parking which was OK. Wearing the parking tag was a great idea as the cruise terminal was extremely chaotic. The driver found us because of the tag.

  • Darshan E.Jan 27, 2018

    You guys are honestly the best!! keep doing what you're doing!!!

  • Larry S.Jan 27, 2018

    It took over an hour an fifteen minutes to get picked up an back to the car. We were on the bus for over an hour

  • Tiffany W.Jan 27, 2018

    Easy, great customer service, half the price of port parking. Definitely will use again!

  • Joseph V.Jan 27, 2018

    The car was secure, the rides to port timely. Completely stress-free. Will recommend to others and will use again.

  • Parnia S.Jan 26, 2018

    I really loved this parking lot! will b coming back.

  • Abigail M.Jan 25, 2018

    Thank you for such a great experience!! I really enjoyed my time, not only away, but also in the parking lot (as strange as that sounds).

  • Leslie T.Jan 24, 2018

    I'll never go to another port parking lot... thank you 8300 for restoring my faith in public parking lots.

  • Judith E.Jan 23, 2018

    As big as the lot was, we got a spot right near the front upon requesting something nearby. We took this cruise with my elderly parents so it was amazing for 8300 to accommodate for us like they did. We didnÕt have to go too far in and the shuttle got us right away. 10/10

  • Paul H.Jan 23, 2018

    Parking was very easy to locate , attandants were courteous,price was very cheap compared to port parking only 12 minutes to port .Pick up at port was prompt.I would recomend this parking to anyone.

  • Ruth D.Jan 23, 2018

    I've never actually parked at 8300, but I've gotten my car washed there. The service seems to be alright, and everyone seemed decent. Nothing special

  • Karla L.Jan 22, 2018

    5 thumbs up!!! Hahaha

  • Jennifer I.Jan 22, 2018

    When we arrived back, it was raining quite hard... I'm glad we parked with 8300 because our shuttle was the only one there! haha! we didnt have to wait in the rain. Thank you for saving my girlfriend and I from getting a cold :)

  • Kathleen S.Jan 22, 2018

    Very timely- left for ship right away. On returning short wait. Excellent service and very efficient.

  • Phoebe B.Jan 21, 2018

    really worked well. close to I 95

  • Charles W.Jan 21, 2018

    I will be returning to 8300 very soon, i'll tell ya that.

  • Janette W.Jan 20, 2018

    I loved all of the staff... Everyone was so nice!!! U can tell that these people care about their jobs and the people around them. very nice 2 see.

  • Luciana J.Jan 19, 2018

    I had a great experience at this parking lot. Tremendous customer service!! helped me get my bags into the shuttle bus without having to askÉ

  • Nicholas C.Jan 17, 2018

    Felt like I was in a mall parkade - which is nice instead of feeling like youÕre in a maze. While it is quite a large lot, 8300 had the best vehicle service IÕve experienced in my years of vacationing. There were multiple points throughout the lot where attendants were present to guide me along and once I parked the shuttle even spotted my family out and waiting for us - we felt very cared for.

  • Jamie C.Jan 17, 2018

    Service at the 8300 Parking Lot was fantastic. The people working there were quick yet thorough. They seemed to ACTUALLY understand the stress that comes with families who travel with small children, as they were kind enough to help our young ones with their bags while we took care of our even younger ones - lol. Much appreciate guys, thanks!

  • Louie D.Jan 16, 2018

    The service was excellent. Both at departure and arrival it was amazing. Our car was waiting for us on arrival. Will definitely use this service again.

  • Susan L.Jan 16, 2018

    Oh my goodness. What a trip of a lifetime! From such a great cruise experience I must say one of the most pleasant surprises was the service of the 8300 Parking Lot. Having a job that requires constant travel, I have had terrible experiences with lots in the past - from having my vehicle broken into due to sub-par security, to having it towed away due to a misunderstanding of my trip duration. Weary of leaving my vehicle there, I arrived to the warm, caring service of 8300 and could see that there was thorough planning in the layout of the lot as well as the quality of organization among the employees and meeting the needs of their customers. Having a covered area to park under left me feeling more secure (for whatever reason).

  • Ruby E.Jan 15, 2018

    Just because I'm not the best customer, I try not to judge an establishment too hard (even though I usually do...) .. The service was actually great... I wasnt expecting too much (which may be part of the reason I liked it so much)...i will be back for sure :):)

  • Kelly N.Jan 14, 2018

    Wow, once I got to the port I had so much time. I got on the ship and began relaxing before I thought. Thank you 8300 for starting my vacation early!

  • Mildred H.Jan 14, 2018

    Great experience, great staff of people .. couldn’t have been easier getting in and out of the parking lot, easy pick up from cruise ship they were right there.. when we got to parking lot car was up front and ready to go., easy access in and out of Miami to 95 would highly recommend.,,definitely would park there again .

  • george s.Jan 14, 2018

    1hr wait for shuttle when you raised prices you could have picup the birds sooner

  • Nora I.Jan 13, 2018

    Why have I only found this place now?? 8300 Port parking is such a great place to park. It is covered the the terrible miami weather ;)... and also has a great free shuttle service. The bus was so comfortable I could fall asleep in there... But the ride wasnt long enough for me to... haha. Ended up napping on the ship :) Thank you guys for kickstarting my sleep! hhhahaha

  • Angela S.Jan 12, 2018

    u dont know what ur missing if u havent parked with the instapark parking lot 8300!! if u do decide to park there, make sure to get ur car washed... it's pretty cool how u can get that done while ur away.

  • Esther F.Jan 11, 2018

    The kids and I took a cruise not long ago and booked our park n port spot with 8300. I don't think i've ever seen a port parking lot with a car wash haha!! I decided to get one because when in rome! haha. Everything went quite well, and I got to drive away with a sparkly car :)

  • Sandy J.Jan 10, 2018

    Port parking can be hard to find... and I don't mean an actual lot, because there are a ton of those, but a good one! I cruise at least once a year and I always thought that it would be nice to have a regular place to go to ... and now I do!! Thank you 8300

  • Stephanie Y.Jan 10, 2018

    I love how big 8300 Miami port parking is... If i choose to go on a cruise the day before, I can just call up 8300 and say "hey! I need my regular spot" and they'll give it to me, no problem! (I don't actually call, but I contact them online)... I like parking in the back corner of the parkade so that my car is out of the way from others. Sometimes i'll come back and there will be people right beside me, but what can ya do.

  • Ariana J.Jan 09, 2018

    Whenever I go to parking lots I'm underwhelmed by the service.. I mean, don't get me wrong, the parking lots for Miami Port are usually fine, but they don't go above and beyond like 8300 does. I have been there when someone would come and help us get our luggage out of the car and carry it for us... no extra charge!! Pretty cool... I mean, when the parking lot is busier, i'm sure they don't have the time or staff to do things like this, but this was a while ago when no one really knew about them. They are a great group of people that I will continue going to for years and years ahead.

  • Tanya B.Jan 08, 2018

    Nothing bad to say about 8300 here... everything went as planned and I didn't have to yell at anyone, which is always a good day. Thank you for keeping my husband and I happy

  • Zachary A.Jan 06, 2018

    I am so glad that I parked with 8300. I will continue to do so in the future.

  • Denise E.Jan 04, 2018

    Whenever I go to the port, I make sure to park at 8300 port parking! Such a great environmnent... I got my car washed while I was away! I came back to it sparkling. Great feeling driving home in a nice clean car... I will be returning when I take off on my next cruise.

  • Jillian H.Jan 04, 2018

    How in the world have I overlooked this place for so long?? Instapark really does do a great job on creating parking lots that you actually want to go to, instead of ones that you need to go to... I can't believe i'm saying this about a parking lot... but, it's true!! my first parking lot love

  • Priscila D.Jan 03, 2018

    8300's service is out of this world! It goes to every port and is a great place to park in general. I take cruises quite often and was looking for a place to keep going back to... I think i've found it!!

  • Ja'nae W.Jan 03, 2018

    My husband and I parked with 8300 and it was a very nice experience. The service was the best i've seen in a while and those working there were easy to get along with and had nothihg but the best intentions for our vehicles. I was very comfortable leaving my car with them for a week.

  • Vinny I.Jan 02, 2018

    Whenever I go on a cruise out of Miami Port, I make sure to park at 8300.. seriously the best parking spot in Miami (in my opinion!)... I've been airport and port parking for many years and this is close the bset... It's very organized and everyone working here is friendly. I don't think i've had one issue with 8300...

  • Hudson K.Jan 02, 2018

    I came here with my friends. WHen you carpool, you are able to save money and still get great service. It's the best way to port park!!

  • Carly Q.Jan 02, 2018

    I've been crusing from the Port of MIami for many years... When 8300 Port Parking Lot opened, it was a big time for the cruising community. THere was never an organized parking lot for us to use and most of us were forced to take cabs to the port. We are all very happy now that we can now park in peace!!! thank you 8300 and instaparking :)

  • Renato N.Jan 01, 2018

    So easy! So fast!! Just dropped off the car and off we went to the port. Pickup... By the time we made it back to the lot...the car was there ready to go!!

  • Brooke F.Jan 01, 2018

    Hello people of the internet... make sure that if you are cruising out of any Miami port in the near (or far) future, to park at 8300 port parking!! This is a really great parking lot with a nice group of staff.

  • HAROLD O.Dec 31, 2017

    Very good service going to ship and return

  • Malana I.Dec 30, 2017

    I don't think that i'll ever park at another Miami port parking lot again... this one is 15 minutes from the port but there are many lovely staff members and security guards. I had quite a nice time chatting with a couple girls while waiting for my shuttle. It is a very laid-back friendly environment.

  • Eliza C.Dec 29, 2017

    I am always a nervous wreck thinking about my car in a public parking lot for more than a few hours... I'm glad that my friend recommended 8300 parking... there are a few security guards and security cameras to make sure that nothing happens to the vehicles parked there. It is nice to know that this parking lot actually cares about their customers. I will 100% be returning on my next cruise.

  • Nathaniel F.Dec 29, 2017

    We parked two vehicles with your company. One was returned with scratches on the passenger side front fender, and both were covered in dust, dirt, and pine needles. While I can understand the dust I think someone should’ve took a few minutes to remove the multitude of pine needles.

  • Laurie G.Dec 28, 2017

    I cruise quite often and have parked with many different lots in the area... and though some have been quite outstanding, I very much like 8300 parking the best. It isn't too big and the people working here are always very friendly. I am happy I decided to park here, and will be returning.

  • Elvira E.Dec 27, 2017

    I was quite happy with the service at 8300 parking, but there were a couple blunders when it came to my reservation. I cannot remember whether it was on my end or not, but it's quite possible... regardless, I had a reservation for the wrong day, but the staff were very kind and helpful when I arrived.

  • michael d.Dec 27, 2017

    very professional, easy in and out. Car was waiting for us when we arrived.

  • April D.Dec 26, 2017

    I love 8300 Parking... The staff are very friendly and it is the least expensive parking lot out of all the port long term lots... It takes about 15 mintues to get to the port on shuttle bus, but that doesnt matter much to me.

  • Lara L.Dec 24, 2017

    I went on a cruise a few weeks ago and I was really happy with 8300 Parking. My car was exactly the same when I came back as when I left it, and that's all I want. A nice, safe parking lot. Thank you to the staff who obviously do a wonderful job.

  • Roger G.Dec 23, 2017

    Check in was great, pickup and check out was a disaster. We waited an hour and 15 min at the port for pickup.

  • Roger G.Dec 23, 2017

    Check in was great, pickup and check out was a disaster. We waited an hour and 15 min at the port for pickup.

  • Agnes L.Dec 23, 2017

    This is definitely the least expensive Miami Port parking lot... It's a little further than the others, but it doesnt matter much since it only takes a mere 15 minutes to arrive!

  • Kathy F.Dec 22, 2017

    Since the parking lot is only open to bring you to the port at certain times of the day, this means that there are a lot of people arriving at the same time. It can get quite busy, though eveyrone seems to fit on the shuttle bus quite nicely.

  • Sara C.Dec 20, 2017

    I love the fact that you can guarantee your spot for free! That's a really great perk when booking with you!

  • Joan S.Dec 18, 2017

    It was great , very smooth , not any problems . We were very pleased with the service we got , would diffenitly refer anyone to go with this company

  • Donna K.Dec 17, 2017

    We waited your bus for about 2hr from Terminal B. It seems delay is concentrated only on Terminal B which is heavily congested with a traffic as always. Dispatch over the phone, bus driver, and the person who handed over my key at the parking lot, they all had a list of excuses, yet, No one offer simply apology. ‘We are sorry for the delay’

  • christie f.Dec 15, 2017

    Prompt, professional and courteous.

  • john c.Dec 11, 2017

    Did not use your service was told wrong information and ended up in another parking area paid them when we left. I had pre paid back in March f or your service after countless calls trying to reach someone about a refund still no call back. I have been swindled out hard earned money and will tell everyone what crooks you are. For 10 days I spent over 300 in parking that is just not acceptable. I really think you should refund our money since we didn't even use your service. I'll be waiting for your response

  • Karen M.Dec 11, 2017

    Our arrival to park was great. Our return was terrible. The shuttle showed up after we waited 20 minutes. It was unable to take us back to our car due to the shuttle being full. We were told we wouldn’t have to wait another thirty minutes. There is very little shade where pickup is. We were in the hot sun. I tried texting to let someone know we were there, twice. No one responded. After twenty minutes a smaller van picked us up. The driver was told the luggage was heavy. He picked it up by one handle and broke the strap. He didn’t even offer an apology. I’m very disappointed with the overall service.

  • James F.Dec 11, 2017

    I arrived on 12/3 at my reservation time of 10.30am. I was told that the lot was full and I would have to go to another location. After call the tel# at that location there was no answer. I told your agent that I would stay there until there was a vacancy. Upon further discussion with him I was finally able to park I had to tip him $5.00, Upon return to Miami on 12/8 I departed the ship to the pier at 7.30am to find that there was no shuttle available. I called twice once at 7.30 and 8.05 and all I got from your person on duty that the limo would arrive soon. By 8.30 there was about 50-60 people waiting for the limo. At that time I took a taxi to 8300 7th retrieved my car and left. I wiill never use your company again and will recommend to my friends no longer use your service.

  • Fred B.Dec 10, 2017

    I was skeptical at first using this site as it was far from the terminal and in a commercial area. That being said the employees were GREAT, the car was safe, the van driver was exceptional and the price was right. I will use it again!

  • Victoria S.Dec 04, 2017

    Awful experience! We got to the parking lot and were told that we didn’t have a reservation, that InstaPark had over booked. We tried to call customer service and never received a call back. After scrambling to find parking, we decided to park at the cruise terminal for top dollar. At least it was covered, secure parking right across from where we needed to be. The lot InstaPark had arranged was totally ghetto! Thanks InstaPark for leaving us stranded in a seedy part of Miami. Now, we know that parking at the terminal is worth every penny.

  • Scott W.Dec 03, 2017

    All the staff was very nice. We needed to call the number they have for info finding the location. The girl was very good with that. The only little catch was booking the reservation. The map was confusing with the location, it was a bit farther than I thought. Also seems like the price went up from my initial look at the website, a couple days before!

  • Thomas C.Dec 03, 2017

    We were told to look for either a white or a black van with the JetPort name on it. We finally saw a man carrying a small paddle with a number of logos on it including the JetPort one. However, the van had a completely different name on it. Perhaps we missed our first ride opportunity since the van was not marked and we waited a half an hour for the pickup.

  • Amelia J.Dec 02, 2017

    Absolutely awful experience.Arrived early and was told there was no room.Attendent said boss called in morning and said don't take any more cars .people were arriving all around us and were accepted.We have parked here before and except for long wait had no problems.We had to find our way to the port and park there at a greater cost of 80.00.I am a special needs person and the stress was almost to much carrying luggage etc. We have texted our concerns to your reservation phone number requesting a refund for parking and the difference between the reserved price and the parking garage.Monday we are going to the bank and challenge the charge on our credit card as well as posting reviews on Facebook and other social media.T

  • Karen C.Dec 02, 2017

    The reservation experience was awful. However, the parking lot experience was awesome.

  • Donald W.Dec 02, 2017

    Changed parking location @ last minute.. so I pull in and told parking was full.? Insatpark is a third party with poor communication.Then no one answered the phone for awhile.. then finally redirected to parking garage and picked up on side of road.. the 7th floor to try to lug your stuff.. Then after cruise the same dropped on side of road in front of parking garage??? Port of Miami parking is not instapark...

  • Denis C.Dec 02, 2017

    Entering was a little awkward but pickup great.

  • Julie H.Dec 01, 2017

    Best cruise parking. Staff very friendly and efficient. I will only use this lot and service. Very low wait time to port and back from port. Your vehicle is ready when you return.

  • Robert L.Nov 29, 2017

    Everything was professional right from the start, helpful getting our luggage and getting us to the cruise line. We were met on our return promptly at 0730 and were very happy that we were on our way soon after as we had a long drive. I would use your services again and would recommend to other people.

  • Anthony A.Nov 29, 2017

    Everyone was very courteous and friendly driver had a great attitude will definitely use your facility again

  • Laura N.Nov 28, 2017

    Onsite service was amazing! Whoever is in charge of that lot knows their job and knows it well!!! Downside, lobby/bathrooms were gross, drive was several miles and after-cruise port pick-up was a disorganized mess. Now that I know their process it’s a 50/50 chance I’ll use them again.

  • JEAN B.Nov 27, 2017

    Our parking experience was good. It was much better than having to drive to the terminal and unload our own luggage.

  • Rheanna G.Nov 26, 2017

    Great price and very helpful staff. Perfect for cruise parking!

  • Janice T.Nov 26, 2017

    Terrific from beginning to end. Will definitely use again.

  • Janice T.Nov 26, 2017

    It was the first time using Instapark and I was a bit nervous. The whole experience was terrific from parking on the first day to pick up at the port. The staff was very professional. Will definitely use again. I will recommend Instapark to all my friends.

  • Al S.Nov 26, 2017

    Loved the fact that the car was waiting up front when we got to the lot from the port.

  • Gail R.Nov 26, 2017

    Everything went so smoothly! My only suggestion is rest rooms at the parking site.

  • Philip B.Nov 25, 2017

    No problem with the parking operator, instapark overbooked our original parking and after an hour trying to reach you via phone we were redirected to a less secure location. Operator at new location was gracious and helpful. We will be more careful of the service we use going forward.

  • Taylor G.Nov 25, 2017

    The location of lot was not where I expected it based on where initially listed under Google location results. When I went to cancel reservation within 2 minutes after it was booked, the site would not allow me. Now it has been several days, phone calls, and emails and still have not been credited. Every chance I have I will warn people NOT to use Your company's services.

  • Chester K.Nov 25, 2017

    Best and fastest port parking in Miami.

  • Al S.Nov 25, 2017

    We were rerouted 3 times and left standing on the side of the street with not good number for a shuttle. The when that returned my call was rude and kept insisting that I be compassionate when there was no concern for me and my family. I am at the port now waiting on shuttle service and am not certain if we will be charged for parking at SE 2nd street. I want a refund for the cost of Lyft to take us to the port of Miami as well as parking. I will never use your service again.

  • Cassie B.Nov 25, 2017

    When I got to the lot they were it accepting your parking. Told me to call you which I tried no body answers your line or returns calls. Had to park at port. Disputing charges with card company.

  • Bruce B.Nov 25, 2017

    When I got to the lot they were it accepting your parking. Told me to call you which I tried no body answers your line or returns calls. Had to park at port. Disputing charges with card company.

  • Shannon M.Nov 25, 2017

    Very long wait in line only to be told that the directions given to the lot were for a JetPort lot and our reservation was an Instapark reservation. Eventually it got sorted and we were shuttled to the port. Parking staff were rude. Shuttle driver was very friendly and helpful.

  • don h.Nov 19, 2017

    Service was very friendly and efficient. We actually had the same driver as we had the last time we cruised and parked at that location. He was great!

  • Jerry R.Nov 18, 2017

    The service was very good. Drop the car off, take the shuttle to cruise terminal. Then on the return they pick you up at the terminal and bring you back to your car waiting for you in the lot.

  • David M.Nov 18, 2017

    Great spot. 15 min or so from cruise terminal. Everyone nice and very helpful. Had to wait about 30 minutes after getting off boat, but kinda expected that might happen. Definitely would use again.

  • Kenneth F.Nov 17, 2017

    Great service. Have used them in the past and they have never let us down

  • Ahmad D.Nov 14, 2017

    I was a little nervous at first about leaving my a car and how the transportation would work getting back and forward to the port. With that being said I could not be more impressed or pleased with the whole operation. I will be using them again and will refer them to everyone I know cruising out of the port of Miami.

  • Darrell W.Nov 13, 2017

    Very efficient operation and friendly staff. I barely had time to run in and use the bathroom before the shuttle was ready to leave. When I got back, they had our cars lined up and ready to go.

  • Shane C.Nov 12, 2017

    Everyone at the facility was very friendly and the shuttle brought us over to the port very quickly. On the way back they were there within just a few minutes and shortly after arriving in Port we were headed home…! Definitely a service I would use again.

  • Gregory C.Nov 07, 2017

    Good location to drive to. Convenient to the major highways. Great staff helping with luggage. A little slow on the pickup though. We will certainly use them again.

  • Mary Jo K.Oct 30, 2017

    The staff was so friendly and the service for both drop-off and pick-up were excellent! We've parked here probably 10 times and always a great experience!!!

  • Sherry B.Oct 28, 2017

    Great!! The shuttle was there when I got back from the cruise, just like last time. These guys are organized and professional, I would definitely use them again.

  • Cheryl W.Oct 28, 2017

    The service was great. My vehicle was taken care of for my week long cruise. Their shuttle dropped us off at port and all we had to do was call for our pick-up! I would definitely use their services again!!!

  • Shane C.Oct 28, 2017

    Easy access from I95, good friendly service and a quick pick up after the cruise.

  • Timothy A.Oct 25, 2017

    Everyone was very helpful. Leaving and returning was super easy. You won't be walking to the cruise ships! The shuttle was efficient and for the most part timely. Upon our return we were one of the first one's off and as a result had to wait until 8:00 am to depart the pier for the parking garage. Well worth the money!

  • Lola S.Oct 23, 2017

    Awesome experience. They were all so friendly. Took great care of my vehicle. Will definitely use them again.

  • Samuel B.Oct 22, 2017

    I'll definitely will use this service again. They did as advertised. And l would recommend them to everyone!

  • Tom C.Oct 22, 2017

    Smooth process. No problems. Friendly staff.

  • Bonnie F.Oct 22, 2017

    Parking and going to port was great. Return ride great and same driver both ways was excellent. Blond woman giving out the Keys was rude and nasty! Needed help showing handicapped scooter into vehicle and she was very unprofessional!!

  • James G.Oct 22, 2017

    Great experience. Easy to find, quick processing in. Car was ready in front upon return next to luggage van, short carry distance. Overall, fantastic service!

  • Joyce I.Oct 10, 2017

    The whole parking process was fast and efficient from dropping off the car to being picked up at the cruise terminal. Our car was waiting for us right in front of the office when we arrived back at the Instapark lot.

  • Jovonia B.Oct 10, 2017

    The pickup times are not every 30 minutes I was outside sweating over an hour!

  • Renee H.Oct 10, 2017

    Everyone was kind and courteous. Will use again! Thanks!

  • William J S.Oct 10, 2017

    Great place to park & cruise. This was the 2ed time I have used 8300 they have been Great both times !!!!! THANK YOU!!!!!!

  • Lawrence D.Oct 08, 2017

    Baggage Handlers were very Helpful . The Shuttle Drivers was Very Helpful. Connections went great

  • Wanda C.Sep 30, 2017

    This was my second time using this service and even though there are cheaper lots I like the location of this one and the service is exceptional. As soon as I pull up I am greeted and helped with my luggage. The shuttles run pretty regularly so the wait time was minimal. Upon return as I exited the ship the van pulled up within five minutes and the driver spotting my sticker got out and took my luggage. In no time we were back at the parking lot and my car was clean (I paid for a car wash) and waiting for me. NO MUSS NO FUSS!

  • Josephine C.Sep 23, 2017

    Great service! Easy drop off, very prompt pick up. Would definitely use again!

  • Sonia P.Sep 23, 2017

    Dropped off the car on a Monday and picked it up on a Friday. Car was just fine and service was quick

  • Darrell P.Sep 20, 2017

    When we arrived at the parking location the staff was friendly and efficient. We were in our way to the port within 15 minutes. On our return, our cruise was cut short and we were concerned whether our transportation would be there since we were arriving back a day earlier than planned, to our delight they were there and had us on our way back to the lot within 15 minutes. Our car was ready and waiting when we arrived. This was our second time parking at this location. Great service!

  • michele a.Sep 05, 2017

    It always goes according to schedule and your staff is very helpful. that is why we keep on coming back.

  • Tung H.Sep 04, 2017

    Service was as good as expected

  • Ray M.Aug 29, 2017

    professional and on top of it!

  • Nikki L.Aug 25, 2017

    Was so easy to book online and price was great. We took advantage of the added car wash for a few extra dollars. We were dropped off and picked up promptly. When we arrived back at the lot our car was sparkling clean and waiting out front for us. Drivers were curtious and hard workers!

  • Sam S.Aug 22, 2017

    Great service... prompt pick up and the car was waiting for me... couldn't ask for more!!! Thank you

  • Robert T.Aug 19, 2017

    Great price, service and accessibility to and from the Port. Your staff was very helpful, courteous and professional. I will use you again, and again and again! Thank you for making the beginning and end to our cruise enjoyable and hassle free. Dr. & Mrs. Robert Touro, Jacksonville, FL

  • Minnie D.Aug 15, 2017

    Everyone was friendly ànd service was on point. Will recommend to family and friends!

  • ALLEN S.Aug 14, 2017

    Took us quickly, quick return pickup and car ready. Overall fine service

  • Felix M.Aug 13, 2017

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  • John C.Aug 12, 2017

    I would recommend for Miami Cruise Port parking. Friendly staff. Car was ready and waiting upon return.

  • Dawn J.Jul 24, 2017

    Wonderful crew at this lot, we all felt that the cars we left there were very secure and taken care of. It was a little farther from the port then we thought it would be, but the shuttles were very good and all of our friends and us were together very quickly as they run several shuttles at once. I would recommend them to everyone !!!!

  • PAUL & KAREN M.Jul 23, 2017

    This is our second year of using 'instapark' while on a vacation cruise, and the service again was fantastic!!!

  • Cary M.Jul 22, 2017

    Everything was great from the easy parking all the way to the team handling our luggage and shuttles.

  • Cari P.Jul 22, 2017

    Great service, very quick and effective! Worried about how to contact them after disembarking the ship, we called them and they were already in route. Showed up quickly, picked everyone up and loaded all luggage. When arriving at the lot the workers even helped out the luggage in cars. Very nice people, very great service!

  • Jennifer S.Jul 22, 2017

    Great cruise port parking! Easy to get to location, friendly staff, shuttle was there with in five minutes of departing the ship terminal and my car was waiting for us when we arrived back to the lot. Would highly recommend!!

  • Catherine K.Jul 14, 2017

    This was a wonderful parking experience. We will certainly use your service again.

  • Frank M.Jul 10, 2017

    Everything went well. Treated kindly. Handled my electric scooter as baggage. Very efficient .

  • Ed F.Jul 02, 2017

    Great experience. Happy customer

  • Monique"" L.Jul 01, 2017

    The service was great. The staff was very helpful.

  • elmer v.Jun 18, 2017

    Very nice and helped with the loading and unloading of our luggage.

  • jamie"" h.Jun 12, 2017

    It was great! They were right there at port when we got back and car was ready by the time we got back to their lot.

  • Stuart B.Jun 11, 2017

    Very efficient. In and out no hassle. Would book again

  • Leslie M.Jun 07, 2017

    Great service. on time. everything ran very smooth and professional.

  • Howard"" A.May 15, 2017

    Very good Staff will worth it will use in the future

  • renald l.May 15, 2017

    Wow, personnel were so professional from the time the car was dropped off to when we retrieved it. A member of your team picked us up at the airport and in no time we were back at the parking lot, outstanding service

  • Morgan S.May 10, 2017

    Drop off was quick and easy. I just wish their vehicles were marked better for pick up at the ports.

  • Morgan S.May 10, 2017

    Drop off was quick and easy. I just wish their vehicles were marked better for pick up at the ports.

  • Jennifer K.May 09, 2017

    I truly enjoyed using this service. The best part was when I came back my car was waiting for me. Will use you again and again.

  • Mike t.May 08, 2017

    Everything was super no problems on time smooth effort quick service keep up the great work

  • Don A.May 06, 2017

    My initial reaction to your cruise parking operation was a tad negative when I arrived at 8300 at the appointed hour (8:45 a.m.) and was told to park outside and wait until approx. 9:30 a.m. when check-in would begin. However, things got moving even earlier than that, and courtesy and helpfulness of staff more than made up for my earlier misgivings. Pickup at cruise's end was unbelievably smooth and pleasurable. Fidel, who loaded and unloaded the shuttle trailer, and also drove the shuttle to and from the port is one of your operation's most valuable employees and should be rewarded accordingly.

  • Rob H.Apr 30, 2017

    We were initially a bit concerned about the area in Miami where the parking was. Being from Miami, I know that this is not necessarily the best part of town. However, I must say that the staff was very organized, efficient and friendly and my concern was proven hasty. You can tell that they have this process down. I would absolutely recommend that you have your car washed when you arrive to pick it up, as there is no covered parking and our car was filthy! All in all, we will definitely use this company again when we travel this summer. Thank you for doing what you do so well!

  • Thomas S.Apr 29, 2017

    The Parking was easy and fast. The returning was a little bit difficult, because we searched the Shuttle. But it works, when you know that the Shuttlebus has the colors of black and gold.

  • Marie"" S.Apr 25, 2017

    My car was in very good hand, loved my driver service was excellent,and I really appreciate everything,keep doing good job and definitely will use guys again for my future trips. Thank you very much

  • Marie S.Apr 25, 2017

    Service was great. Thank you

  • Carol O.Apr 24, 2017

    The Parking Lot was easy to access, the staff came to assist immediately both before and after the trip. The process was fairly efficient and the shuttle enabled us to go directly to our terminal. We waited about 15 minutes for the return shuttle when we returned to port in Miami after leaving customs. Again the shuttle was convenient but the air conditioner leaked on us as we sat in the seats in the back. When we arrived at the lot, the staff were very attentive, got our luggage to our car along with our keys. I would use them again, if needed.

  • Bernie S.Apr 24, 2017

    Recently used your services, first time ever using this type of service. The service was very professional and efficient. My car was waiting for me when we arrived back at the lot from our cruise, in fact it was the first car which was extremely nice. Will definitely use your service again in the future.

  • Maranda H.Apr 23, 2017

    Parking attendants were really nice, helpful, and careful with our truck..if we are ever in the area again and need parking we will definitely use this place again!

  • John M.Apr 21, 2017

    Great service and my vehicle was safe shuttle to and from cruise port and comfortable air conditioning with newer vehicles

  • Trudie E.Apr 15, 2017

    I like people that are nice and know what they are doing and they know what they are doing will book again thanks so Much

  • Trudie E.Apr 15, 2017

    Great people ,nice and fine to have work for us thanks so Much!!!!!!!!

  • Robert A.Apr 14, 2017

    An amazing service compared to previous experience with other locations. This operation does it right, we were impressed with the service.

  • Ninive R.Apr 11, 2017

    Service was excellent, we arrived to the parking and within minutes we were on the shuttle on our way to the cruise terminal. Great customer service from the driver. Upon arrival back to Miami from cruise, we contacted the driver and within 5-10 minutes the driver arrived.

  • Daniel P.Apr 04, 2017

    What a wonderful experience. They welcomed us when we arrived, and I was thrilled to not have to drive further in Miami. When we got off the boat, they were there to pick us up quickly and when we arrived back at the lot - our car was there to greet us and get us on our way quickly. If I go on another cruise from Miami, I certainly know where I will leave my car for the duration of the trip next time. What a pleasure to deal with such a great group of individuals. Highly recommend them to others.

  • Edwin M.Apr 03, 2017

    Fabulous! They made it so easy. When we returned, our car was waiting. Will never fly again. Use these guys. They are the best!

  • William J S.Apr 02, 2017

    " GREAT PARKING " We had no problems. Great "EMPLOYEES" & service. Great transport to & from cruise port, great experience & price. I HIGHLY RECOMMEND INSTAPARK 8300 !!!!!! THANK YOU & EMPLOYEES for a great experience.

  • Terry C.Apr 02, 2017

    I was impressed, they was on time leaving the parking lot and picking us at the port, ill be using this Shuttle and parking company again,thanks

  • larry"" w.Mar 27, 2017

    anytime you can avoid the downtown Miami area all the better! we were dropped off and picked up with no issues or problems and this is the second time that we have used the service. Excellent and thank you

  • Andrew M.Mar 27, 2017

    First, YES! I would highly recommend this parking service! This is the second year in a row that we've used them while cruising from Miami Port. They weren't bad last year, but they were PERFECT this year.

  • Joanne B.Mar 26, 2017

    Great experience. Staff is friendly and very helpful. This was our second time parking here, and wouldn't park anywhere else.

  • Harold M.Mar 07, 2017

    Good experience. Would definitely use these folks again.

  • Wayne C.Feb 12, 2017

    Everything about this service was easy and straightforward beginning with the online reservation. The staff was great and the return shuttle driver came rushing over to us as we were still crossing the street. This will be the only parking that I will ever use in Miami.

  • Carol S.Feb 07, 2017

    Great experience. Courteous staff, secure lot and no waiting at port for pick-up. I would recommend them and use them again.

  • Angela S.Feb 04, 2017

    Great place to leave your car awesome place I would highly recommend this facility they get you to the ship and back to your car no issues great price I give them a AAA Rating

  • Jr"" P.Feb 04, 2017

    Awesome service. Great staff! Easy peasy!

  • Roy M.Feb 04, 2017

    My second time using this parking service. Despite the mass confusion with so many customers and their luggage, everything ran smoothly. The staff was friendly and efficient. Pickup after the cruise was timely and we were on our way home with plenty of time to spare.

  • Nancy W.Feb 04, 2017

    Convenient easy to get to location. Efficient shuttle to and from the port with very friendly and helpful staff. Will be using this parking again!

  • Susan C.Feb 03, 2017

    Great news. Finally a safe, secure off site, less expensive parking option for the port of Miami. Attendants combine friendliness with professionalism. There was a minor problem with our pickup. The ship was sent to a different pier and when we called from the area we were not given instructions on where to wait. However, the driver quickly discovered the issue and found us. If you arriving in port Monday through Friday there will be rush hour traffic making the inward trip for the driver longer. Next time we will take the latest possible disimparkation time. Highly recommending using this business!!

  • Robert F.Jan 27, 2017

    Great place to park for a cruise. Took us right to ship and they were waiting for us when we got off, opted for car wash did a great job.

  • Benjamindaniel D.Jan 24, 2017

    Everything went well! There were no problems either going or coming. I would certainly recommend thiem!

  • Debra S.Jan 22, 2017

    Friendly staff - well organized. Our car was waiting for us when the bus pulled into the unloading area. Will definitely use again! Great Service!!!

  • Kerrie H.Jan 17, 2017

    What a great experience!! If I travel from Port Miami again, I will definitely be using this service. Not only was it affordable, but it was very efficient. I booked online...easy. When we showed up, they were ready to greet me, take our bags and transport us over to the port. Once we arrived, we were on our way. No stress at all! When we returned from our cruise, there was NO waiting for our shuttle. They were right there ready to take us back to our vehicle. When we arrived to the lot, our car was there, ready for us...again, no waiting. It was very seamless, very organized, very efficient and NO STRESS!! Only suggestion for change...please build a bathroom with more stalls. The single use bathroom was the only inefficiency in the entire process.

  • Amy W.Jan 17, 2017

    The people that work here friendly and fast. They had many buses waiting to take us to the port. When we arrived back at the port they were there in time and had our cars waiting for us at the lot. We would use them again.

  • Aimee Y.Jan 17, 2017

    Process was easy. Liked the personal feel of the small lot. Felt like our vehicle was secure and didn't worry once about it while on our trip.

  • Therese G.Jan 16, 2017


  • Therese G.Jan 16, 2017


  • Kathleen J.Jan 07, 2017

    This was a stress free service!!! Much better than paying more at the cruise terminal. We will definitely be using these folks again!!

  • Kathleen J.Jan 07, 2017

    This was a stress free service!!! Much better than paying more at the cruise terminal. We will definitely be using these folks again!!

  • Virginia O.Jan 03, 2017

    Very easy to find. Efficient staff with excellent shuttle service/drivers. Overall great experience. Will definitely use this lot again.

  • Manuel A.Dec 29, 2016

    This was a great experience I got to my cruise on time and didn't have to bother anyone to take me to the port. On the way back was very good too picked up the car and was on my way home in no time.

  • Robyn S.Dec 29, 2016

    After using this lot, I probably won't leave my car at home again while I go on a cruise. After you've been away from home for a few days, you want to be able to get back to your car ASAP so you can get home at your own pace and no rely on taxis etc. Would definitely use again

  • Selena J.Dec 27, 2016

    This was a great experience and it made the process of getting to the cruise port so much easier by having a place to park my car. The security made me feel good about leaving it there and the lot being small let me know it was easy for them to watch everything

  • nelson D.Dec 24, 2016

    Every things went as we expected. Good service with respect of the schedule Thank you

  • Georgia N.Dec 22, 2016

    This lot was recommended to me by a friend and they were right on the money. From the helpful staff to the great pricing, it was everything I could have asked for and more. Parking here again before my next cruise in a few months

  • Helena L.Dec 21, 2016

    Literally every other parking lot anywhere in the vicinity was 3 and 4 times the price of this one, so I was drawn to this one right away. The service was better than anything I could have asked for and I would park here again

  • steven n.Dec 21, 2016

    This was the most reasonably priced parking lot for port cruise in Miami area. I had read some poor reviews but decided to try anyway. I was very pleased. The shuttle drivers were very courteous and helpful. The most surprising thing was when I received my car it had been washed and vacuumed, nice touch.

  • Vincent A.Dec 17, 2016

    Excellent service! After dropping car off we were taken directly to the cruise ship. Upon return from the cruise we were picked up within 10 minutes. The car was sitting out and ready to go. Will definitely use your service again.

  • Margot U.Dec 17, 2016

    I left my car here in this lot a little worried at first - I normally only leave my car at home. I was so happy when I came back and my car was just the way I left it before my cruise and it was so much more convenient to get a shuttle bus to my car and drive myself home than taking a taxi. Using this lot again in the future!

  • Sherry T.Dec 16, 2016

    The only reason I am rating a 4 instead of a 5 is that we waited in line to park our car for over an hour. The staff was friendly and helpful. Pick up was speedy and pleasant.

  • Trey L.Dec 14, 2016

    I'm always worried about my tuck fitting into some parking lots but mine fit just fine, and there were no scratches or marks on it like there sometimes is when I leave my car in parking lots. Great option to use when going on a cruise and want to get as close to the cruise port as you can.

  • Brianna L.Dec 13, 2016

    I couldn't have found a better lot to leave my car in while I went on my cruise. I felt comfortable being away from it for so long because I knew it was going to be safe when I got back :D I would say anyone heading to the cruise port should use this parking lot

  • Clyde U.Dec 13, 2016

    Parking was great. They were right there when we got off the ship. 4 car loads of us and it worked fine. Except someone stold $6 from my cup holder. I guess just don't leave anything worth stealing in the car.

  • Starr S.Dec 13, 2016

    This was my 1st time parking anywhere else besides on the port, but; I must say it was overall an awesome experience....Everything were smooth, going and coming back. We even came back when it was pouring rain and I can say the transition was amazing. I definitely would use this company again!

  • eileen g.Dec 12, 2016

    The people who run this business are wonderful. We came a lot earlier than we booked. The gentleman who opened the lot invited us in to sit in the waiting area and couldn't do enough to make us comfortable. I would recommend using this facility to anyone who needs to get to an airport or cruise.

  • Melissa B.Dec 12, 2016

    I am so glad that I found this location. I was looking online for parking close to the cruise port and came across several locations. After reading reviews and weighing the prices, I decided to go here and it was a decision that I DO NOT regret. They were awesome. It was the most easiest and quickest service I've ever used. Also knowing that your vehicle was in a safe place while you were away is the icing on the cake. They picked us up within minutes of calling and our vehicle was up front waiting on us when we arrived there. I WILL use this location again when cruising out of Miami.

  • Kevin W.Dec 12, 2016

    I wasn't sure that I was ever going to find affordable parking anywhere in Miami so when I found this it was like a needle in a haystack. I called and reserved my spot right away and it's a good thing I did - the lot isn't that big. What it lacks in size they make up for in service.

  • Antonio H.Dec 11, 2016

    Parking in Miami is a headache no matter where you go, and getting close to the cruise port is just as bad. This lot made it easy to book my spot and simple to find right there on NW 7th ave; all while giving my peace of mind that my car is safe there.

  • Anthony K.Dec 05, 2016

    Being late for trips whether it's flights or cruises is something I have done many times before and I knew to avoid it this time I needed to be parked close by. When I found this lot I was so excited, even more so with the shuttle bus bringing me right to the cruise port. Everyone should park here!

  • Dawn J.Dec 05, 2016

    It made perfect sense for me to use this lot since it was so close to the cruise port. It made it so much easier to get there and back with their convenience shuttle bus - definitely telling other people about this lot (my friends love cruises)

  • Geoffrey W.Dec 03, 2016

    I had a great experience parking here and was excited to find a lot so cheap and so close to the cruise port. I was able to park not long before I was set to leave with enough time to take the shuttle bus there and be right on time. The next cruise I book, I'm booking a spot in this lot right after

  • Laurie V.Dec 03, 2016

    I came to Miami from out of state. I made my reservation online, sight unseen. We stayed in Pompano Beach the night before coming to the cruise. As I was driving to the facility, I wondered if I made the wrong decision. Then I pulled up, the attendants directed everyone down the side road to line up, they brought groups into the parking lot then onto the bus and to the port. They were orderly, friendly, pleasant and very informative. They asked every question any of us had and gave use all the information we needed to board our ship as well as the information we needed to get back to our cars when we returned from our cruise. When we returned, the bus was there waiting. When we got back to the yard, our vehicles were brought out to us. Simply awesome!!! Thank you so much for the safe keeping of my vehicle and allowing me the ease of having a vacation without worry!!!

  • Robin E.Dec 03, 2016

    My condo building has parking, but not like this! I saw surveillance cameras, I saw security guards and I just felt a lot better about leaving my car here and heading to my cruise for a few days without having to really worry.

  • Dorothy P.Dec 03, 2016

    The thing that's really great about this lot is how cheap it is - seriously. They say you get what you pay for, but for $8 a day I got really great service and a safe place to keep my car while I was gone. Try it out!

  • Thomson P.Dec 02, 2016

    Miami is the city that doesn't stop moving so it's important to be able to access your car as soon as you come back. That's why I parked mine in this lot rather than leaving it at home so that when my cruise was over, I could get it quickly. My car was just the way I left it after my 5-day cruise

  • Cynthia W.Dec 01, 2016

    They did an awesome job Picking us up and dropping us to the shop. I would recommend them to anyone!

  • Alisha D.Nov 29, 2016

    The drop off and pick up service was painless. The staff took great care of our vehicle while we were away. The price is beyond reasonable. Staff is friendly but seemed a littel rushed. When they say to step away from the vehicle so they can back out, they mean it. We watched a family almost get hit because they were asked to move 4 times and didn't because we're too busy messing with their luggage. Definitely would use this company again!

  • Anna H.Nov 27, 2016

    I have no complaints about my experience, it was a good and safe lot to keep my car in while I went away on a cruise for a few days. It helped me relax not having to worry about whether or not my car was safe. Would recommend!

  • Staci C.Nov 27, 2016

    I couldn't park anywhere else after this! Great service!

  • Diane J.Nov 26, 2016

    Great experience. Friendly staff. We pulled in, unloaded car, passed luggage to shuttle driver, climbed in to comfortable shuttle bus, and away we went! Drop off and pick up right at the terminal. Make a reservation to guarantee a spot! With this great service the lot fills fast.

  • Gregory H.Nov 26, 2016

    I'll be using this parking lot again in 6 months when I go on another cruise because this experience was so great. Being able to jump back into my car after my cruise and not wait hours for a taxi at the same time as everyone else? Priceless.

  • joseph m.Nov 20, 2016

    staff was friendly and timely vans were clean staff did a great job loading and unloading our bags and informing us of where to go at the port great job guys

  • Jenny B.Nov 20, 2016

    I had searched online for safe reasonable parking while on the cruise as I was coming from Ontario,Canada. This place is like a diamond in the rough. The service was great. I knew it would be safe when I saw the dogs there. The driver was great getting us to the ship(we're were running late ) and the traffic was crazy. Their best idea was having us wear the tag so they could find us at the port as I would not have found them, as there were many other shuttles there. I will definitely use this parking service again.

  • Justin M.Nov 20, 2016

    Great location with great staff and amazing prices. Couldn't ask for anything more.

  • Brian P.Nov 19, 2016

    Great service. Great price. Couldn't have asked for more.

  • Joe N.Nov 16, 2016

    Coming across this lot I thought it was a sale or temporary discount when I saw it was $8.35 per day but when I realized this was the price all the time I knew I had to book it. Everything else close to the cruise port is way more and not all of them have a shuttle bus. Great service and great lot location

  • Josef M.Nov 14, 2016

    I knew I was going to need somewhere to store my car for a while, like a few weeks, while I worked on this cruise. I didn't want to leave my car anywhere that I had to worry about or check up on it, so this was my best option. It was fine when I got back from the job

  • Kevin K.Nov 10, 2016

    Great value. Easy to get too right off I-95, clean air conditioned waiting room with rest rooms. Took about ten minutes at drop off and about twenty at pick up (too many people at one time, had to wait on a second bus) The area is a little concerning, but this is our second time using this lot with no issues, and no damage to our car

  • Katy T.Nov 09, 2016

    Parking this close to the cruise port is something I assumed would be pretty expensive but it wasn't even $10 a day so I was floored. The lot was clean and I knew the security was doing their job. Would come back again!

  • liz j.Nov 08, 2016

    incredible staff! we were so thrilled with your services!!!! next time we are in town and need parking and shuttle service, i will be contacting u!!

  • Tammy G.Nov 08, 2016

    Without a doubt the best place to park in Miami. My husband and I have used this lot for the last Three cruises and wouldn't go anywhere else. The staff are friendly and helpful and the car was pulled up and ready for us when we returned. The shuttle was fast and ready at start and return to port. You can not beat the price and service and safety of the lot. Thank you!

  • mark"" r.Nov 07, 2016

    got off the ship and walk right on to the mini bus 20 minutes later I was at my car and headed home. Great service at a great price. 11-06-16

  • Amir S.Nov 05, 2016

    Leaving my car behind was tough but once I realized how safe this place was, I was fine with it. The service is great, especially considering the price, and I would definitely use this lot again in the future

  • Claire M.Nov 04, 2016

    Highly recommend! They are very efficient and organized.

  • Claire M.Nov 04, 2016

    The best parking experience I ever had in all my many years of cruising and flying out of Miami and FLL. They are well organized and efficient. Highly recommend them.

  • Claire M.Nov 04, 2016

    The best parking experience I ever had in all my many years of cruising and flying out of Miami and FLL. They are well organized and efficient. Highly recommend them.

  • Allen S.Nov 03, 2016

    Leaving my car in this lot is the best decision I made for my trip - my car was looked after and monitored while I lived it up on a cruise ship without me having to worry! Great service and would recommend

  • Tina G.Oct 31, 2016

    So easy. I booked reservation on my trip to Miami after realizing I had to pay for parking at the port. This is much cheaper and really not inconvenient at all. Just a bus ride away.

  • Jeff Z.Oct 30, 2016

    Great place to leave your car, very friendly staff, car was well taken care of. Both trips to port and back were done without a hitch. Just a little congested getting into lot to have my car processed, overall very happy with the service and will consider them again.

  • Farrah M.Oct 29, 2016

    It's not easy to find any kind of parking in this city, and definitely not close to an airport or cruise port so when I found this I jumped on it, Price was right and the services were great. For sure a service I would use again in the future

  • Joan D.Oct 26, 2016

    If you're still deciding whether or not you should book with this lot - book right now! It's the best experience I've had with any type of park & go services. The airport ones can be a nightmare sometimes, but I have no complaints about this one

  • Amy S.Oct 26, 2016

    This was our first experience with Instapark. It was an easy process to get checked in and loaded on the shuttle. The staff were very friendly and professional. And the pick-up was also done with ease. We will definitely recommend this company to anyone that looks for a shuttle service to the Port.

  • Jason M.Oct 25, 2016

    This is by far one of the most professional parking companies I have ever dealt with. The booking process was simple, the staff was courteous, the shuttles were clean and on-time, and their pricing is great. I highly recommend using Port of Miami Cruise Parking - 8300

  • Kaye V.Oct 24, 2016

    Everyone was very helpful and professional. We saved at least half of what we would have paid at port. They got us to our ship in no time and were waiting when we got off even though we were early. I would highly recommend this company to anyone traveling from the Miami Port!

  • Betty C.Oct 23, 2016

    The service was friendly and fast no the mention super helpful. From getting into the lot and heading to the shuttle bus was seamless and everything I'd hoped it would be. Next time I'm in Miami, this is the exact service I'm using

  • David"""" M.Oct 22, 2016

    Great and easy experience. Staff was very accommodating

  • Susan P.Oct 22, 2016

    I am very satisfied with this parking...we have used it six times and never had any problems.

  • Joe P.Oct 21, 2016

    We had great service form this company and would use them again.

  • Kennedy H.Oct 20, 2016

    A great service for anyone to use. I have zero complaints and everything was just as promised on the website

  • Oliver P.Oct 19, 2016

    Other trips of mine have been stressful so it was great to have this one start with a stress-free parking experience. Everything from the service attendants to the shuttle buses were perfect and running on schedule. Amazing.

  • Lisa N.Oct 19, 2016

    I would definitely recommend using this business. Look for the 8300 sign, do not look for a huge parking garage. There were many helpful workers, fast, friendly service. I will be using this service again!!

  • Nick P.Oct 18, 2016

    The staff at 8300 make sure the process of parking and checking into the lot, getting your bags unloaded and into the shuttle bus is as smooth as possible in the warmest possible way. One of the attendants even let me charge my phone since I was there a bit early. Great experience all around

  • sheila g.Oct 16, 2016

    Totally safe & convenient . A to B shuttle to & from the port. Nice hard-working people. Use this lot !!

  • Daniel A.Oct 15, 2016

    Outstanding experience from hel pickup to goodbye drive off. Top shelf service...

  • Damon S.Oct 13, 2016

    What a great experience we had! Great price, helpful staff and they had our car ready to go when we got back so there was no waiting. Being next to the police station didn't hurt either as far as "feeling safe" goes! You're only 10 minutes away from the port so the shuttle bus was quick and easy

  • Wayne M.Oct 08, 2016

    We came in a bit confused but the staff here explained to us how everything worked to put as at ease. They helped us get our bags (and selves) onto the shuttle bus so we could make the 10 in trip to the cruise port. Definitely using them again

  • Jenny A.Oct 03, 2016

    I was so happy to get in and out of the lot in such a timely manner with the help of the staff - who were super friendly. I almost left one of my bags behind but an attendant made sure it got to me! Amazing service and definitely using the next time I'm in Miami

  • Cathleen O.Sep 28, 2016

    I don't know Miami that well to know where all the great cheap parking is but I knew I needed to get close to the cruise port. 8300 was the lot I found with the best price so I hopped on it right away. Amazing service, really helpful staff and a quick and simply shuttle bus ride. Would use again

  • Nancy C.Sep 27, 2016

    All of the staff here seemed not only really friendly and nice, but really organized and really concerned with making my experience quick and enjoyable. Getting from my car to the shuttle bus was really easy and I wasn't at all worried about being late for my cruise.

  • Valerie E.Sep 27, 2016

    The location is the lot was perfect since it's only 10 minutes away from the cruise port. I knew this was the closest I could park at such a great price, and the service was great from the moment I got there. Will use again in the future

  • Morris D.Sep 25, 2016

    As soon as I got to 8300, the staff were helpful and friendly. They got me checked in and parked in my space quickly and even helped me with my bags when I was heading to the shuttle bus. It was a great experience overall and I'm glad I booked my spot here.

  • Blaire D.Sep 23, 2016

    Not having to worry about my car's safety was the best thing that could have happened to my trip. The staff seemed like they really cares about the cars in the lot and it showed! Gave me so much peace of mind leaving my car here and I'm using the lot again in a few weeks for another cruise! Great service!

  • Helen P.Sep 19, 2016

    I've been telling all of my friends about this lot, since they insist on using one that's further away and much more expensive . This one is a much better value, with nicer staff, better service and a short shuttle bus ride to the cruise port. I'm going to stick with this one

  • Monica I.Sep 14, 2016

    Very reliable parking lot that I will definitely be using again. This is my third time using 8300 and I always have a great experience every time I do.

  • Stanford C.Sep 11, 2016

    This was such a great place to park my car seeing as the facility itself was able to accommodate my large vehicle - some places can't. I brought my car in around 6 PM and expected it to be extremely busy. It was, but the staff was still really helpful and efficient in getting me checked in, parked and onto my shuttle bus in under 30 minutes.

  • Chandler S.Sep 07, 2016

    I had two criteria when I was looking for parking while I went away: close and cheap! I found that and then some with 8300 when I got great service, friendly staff and even a helping hand getting my luggage into the shuttle bus. Awesome!

  • ANTHONY D.Sep 06, 2016

    Parking at this facility was EXCELLENT. Staff was very courteous and helpful. The flow from entering the parking lot, getting to the shuttle and all the way to getting off the bus at the port was flawless. Manager on site was very active and engages ensuring passengers felt comfortable during a potential stressful time. The return also flowed very nicely and my vehicle was sitting there in the front row ready to go home. Thanks again 8300. Great Job.

  • Ruby T.Sep 03, 2016

    Perfect service! I've been tell everyone I know to try out this lot. Great work, guys!

  • Ellen O.Sep 02, 2016

    No complaints about the service here, everything was great :) I booked the cruise as a surprise so it was important to drive my own car right up until we got to the pier. Thanks for all the help!

  • Crystal M.Sep 01, 2016

    Couldn't find anything wrong when I came here for the first time or when I picked up my car. Great all around! :D

  • Anne S.Aug 30, 2016

    I was worried about the arrangement at first but once I got here I felt really relieved. I knew I was leaving my car in good and safe hands. Being next to the police station helped a bit too. Who could try to steal a car from a lot next to a police station? Great service overall!

  • Brian S.Aug 29, 2016

    parking with 8300 was perfect! Very little wait time at the pier, friendly staff, safe and secure just as advertised. Why leave your car in the public lots or in a place you are unsure of when everything you care about is taken care of with them? I will definitely use them again the next time i'm in Miami.

  • Gail I.Aug 28, 2016

    Awesome service! Super helpful and really efficient

  • Stephanie A.Aug 22, 2016

    Location, Service, Price - all perfect! Couldn't ask for anything better when it comes to parking, 8300 did a great job of getting me to the pier on time and in one piece! When I got back, my car was just the way I left it which I appreciate. Definitely coming back

  • Anna B.Aug 21, 2016

    8300 is the simplest parking experience I've had whenever I've had to travel. The location is very easy to find since it's on a main street. I have always had a positive experience any time that I've come here to use their services. The staff here is great too!

  • Franklin T.Aug 18, 2016

    Reliable parking in the city is nearly impossible, so this was a great find. My experience here was really great, and the shuttle bus driver was really funny! Absolutely nothing bad to say about this place

  • Juliana D.Aug 16, 2016

    I thought it would be complicated but it was a very in & out type deal. I brought my car in, and was on the shuttle bus then at the pier within minutes. Great service and fast too!

  • Ruth H.Aug 12, 2016

    I thought about leaving my car at home and taking a taxi but something told me it would be a better idea to just bring my car, and I booked this parking spot beforehand. My car was safe and protected and I even got to take a shuttle bus right to the cruise port. Super convenient

  • Mitzi P.Aug 07, 2016

    I gave it 3 stars because I wish it could have been literally right beside the pier! The shuttle bus trip was quick, though - only 10 minutes. Booking at 8300 was a great choice, and the staff was really nice to me

  • Donna E.Aug 04, 2016

    The service was really good, and the staff was great about getting us to the pier on time. A few people parking were headed to the same cruise, so they got us in and out really quickly. It was great!

  • Phoebe G.Jul 29, 2016

    Booking this lot online was really simple - all I had to do was choose when I wanted to drop off and pick up my vehicle and everything else was pretty straight forward. Once I got there, the staff helped me get in my spot and onto the shuttle bus so I could make it to the pier just in time for my cruise. Thanks, 8300!

  • Zoe M.Jul 28, 2016

    I usually hate leaving my car places, but something about this location told me it was going to be a safe choice and once I got there I knew I made the right decision. The location was really easy to find and everything was really easy. I told everyone I know who takes cruises to use this lot instead!

  • Sandra O.Jul 22, 2016

    Travelling with a family can be hard with things like this but getting in and onto the shuttle bus was really quick and easy. We got to the pier with no problems and everything went very smoothly. It definitely put me at ease having my car in such a well-kept facility. Coming back soon!

  • Gerald K.Jul 18, 2016

    We had a great experience. Everything went right on-time and as advertised. I would use them again. Port Of Miami Cruise Parking - 8300 - 8300 NW 7th Ave From Jul 10, 2016 at 10:30 AM to Jul 17, 2016 at 10:00 AM Reservation #30526

  • Jesse A.Jul 16, 2016

    I go on cruises regularly so I've tried all of the parking options that are close by and none of them are better than 8300. Great service and amazing experience. Can't complain!

  • Evelyn T.Jul 11, 2016

    Great no-stress parking experience! Would definitely recommend to other people looking for the same kind of nearby parking.

  • Toya P.Jul 11, 2016

    Whole process was much simpler and shorter than I thought it might be - which was awesome! The staff made sure me and my family got to the pier quickly and with all of our luggage, helping us along the way and into the shuttle bus. Very good.

  • Carole I.Jul 06, 2016

    Parking here was GREAT and I have NO complaints. It was a good experience and I will be back in the near future. it was really simple from beginning to end and I felt like my car was definitely safe the whole time

  • Thomas B.Jul 03, 2016

    Great service. They were very friendly and fast!

  • Dana H.Jul 01, 2016

    The lot at 8300 NW 7th ave is the best one like it I've been to and I would definitely come back. Easy to find, fast shuttle bus and the staff even helped me with one of my heavy bags. 5 stars!

  • Jennifer J.Jul 01, 2016

    Customer service here was perfect, and the staff made sure we knew where to go, how to get there and all of that. Amazing experience and everyone who works at 8300 is a delight

  • Melinda B.Jun 29, 2016

    Our experience was stress free. The staff was very nice and courteous. We will definitely use their services again.

  • Don C.Jun 29, 2016

    Great service! Honestly couldn't have asked for a better parking lot. Seeing this kind of service for this price was really great and I feel like I got way more than my money's worth!

  • Linda T.Jun 23, 2016

    The parking lot was even more than we could have asked for, honestly. It was super easy to find, the lot itself was clean and bright, the staff was really helpful and the shuttle bus ride was quick and easy! For the price that we paid, it was even better than we could have expected. I have no complaints at all! Great work!

  • Daryl F.Jun 19, 2016

    Finding reliable parking in Miami use to be a pain but now for the second year in a row parking at 8300 is a breeze! Parking at 8300 is quick, the staff are nice and helpful. Parking at 8300 gets better every year!

  • Besime S.Jun 19, 2016

    Our experience was amazing!! The attendants were super friendly, and fast! Definitely going back to this place if needed!! Thumbs up

  • Karlene F.Jun 18, 2016

    The shuttle bus ride was super fast and took us right to our correct pier. I was worried the process would take long and make me late, but it was pretty seamless and the staff made it all really efficient - it was perfect.

  • Miguel W.Jun 17, 2016

    A few hours before my cruise I decided to drive to the cruise port instead of leaving my car at home. I booked a spot at 8300 online before I did and it was the best thing I ever did. When I got there, it was easy to get in and out onto the shuttle bus. Made my cruise on time with no problems. Thanks so much!

  • Peter E.Jun 15, 2016

    The best part about this service is that after my trip was over, the shuttle bus back was only 10 minutes and then I was back at my own vehicle ready to end a long but fun trip. My car was even waiting outside the building when I got there so I didn't have to search around the lot for it when I got back! Now that's what I call service

  • Gordon K.Jun 12, 2016

    I'm so glad that I booked this lot and not the other one because those one was closer and cheaper to boot. I pulled up and right away was able to park, get my stuff and find my way to the shuttle bus. After the short ride, the driver was even kind enough to help me with my bag that I was struggling with a little bit. I got to my cruise right on time!

  • Curtis B.Jun 08, 2016

    I didn't want to book one of these parking lot places and regret it, so I asked around until someone told me to try this one. Glad I did! Amazing service and really convenient for people who want a full service feel when getting on their cruise. The staff was really nice and helpful and made the whole experience really easy. Will definitely return in future!!

  • Stacey E.Jun 06, 2016

    Amazing service in this place! I wanted to make sure I was on time for my cruise even if I parked my own car and the good people at 8300 made it happen. I was able to bring my vehicle after booking online, getting help to get onto the shuttle bus and get onto my cruise all without a single problem. The perfect way to start my trip!

  • Barbara R.Jun 04, 2016

    I had a really positive experience here and I'm glad that I got all of that for less than $10 a day. The price was how I decided to book here, but the service was way above par and is what will make me come back again and again for sure. Everyone that works here seemed like they were genuinely interested in making sure I had no worries or concerns when I left for my trip. Very cool

  • Bob S.Jun 02, 2016

    Wonderful experience here! Everyone was super helpful and it made the whole process really easy for us! Awesome work!

  • David J.May 31, 2016

    I didn't want the hassle of parking too far away so I'm glad I found this lot. Other ones in the area are way more than $10 per day and didn't even have shuttle buses or had ones that only ran every hour!! Happy I found 8300 because it started off my trip in such a stress free way that I feel like it helped the rest of my trip go off without a hitch

  • Jeffrey P.May 28, 2016

    I made the mistake of relying on a taxi the last time I booked a cruise and I was at the pier about 10 minutes too late I knew to make it on time this time, I had to drive myself! I got to the lot early enough to park my car and get onto the shuttle bus without any issues. I got to the pier with about 30 minutes to spare before boarding time!!

  • Morgan H.May 27, 2016

    Nothing else to say other than parking here was really amazing. Perfect even. I was a bit iffy on where the pier was to begin with, so to be able to drop my car off and have the shuttle take me right to it was a weight lifted off my shoulders. I might have been driving around until it was too late. Really a great and helpful lot and the staff were AWESOME. Definitely coming back soon.

  • Samara W.May 22, 2016

    Our experience was great! The attendants were friendly, and fast! They were informative and organized!! Great process using claim checks and stickers. Car was ready in front of the building when we returned. Completely hassle free! Police department right next door so you know your vehicle is safe. Only a 10 minute ride to the port. Attendants loaded and unloaded all of our bags expediently, will definitely use them again!!

  • Tyler O.May 21, 2016

    EXCELLENT service at 8300! It was really a great experience and something I would recommend to everyone who asked me. Dealing with parking my car and making my way to the pier was all really easy and the staff helped a lot along the way as well. This made everything so seamless and got my trip off to a great start!

  • Marc K.May 17, 2016

    I couldn't have asked got a better parking lot than the one at Port Of Miami. It was really a great experience and one that lets me know I booked the right lot! Everything in Port of Miami is way too high price-wise, so when I saw this for $8 a day I thought it was a mistake. The lot isn't really big but the amazing service makes up for that.

  • Pat C.May 16, 2016

    The personnel was very warm and helpful. Upon my arrive after my cruise my cell phone would not work I asked if there was a phone inside to use and one of your drivers handed me his phone to use which I really appreciated. If I go out of Miami I will see you all again. Thanks for a pleasant experience.

  • Hank W.May 15, 2016

    I booked this cruise a long time ago but left the parking situation until the last minute for some reason. I'm glad I was still able to get a spot at 8300 because it was honestly such a great experience. The location itself was really easy to find and of course the price was amazing and I knew it was a steal. Definitely coming back again soon. Awesome service!!

  • Martina J.May 10, 2016

    I got to the lot and immediately knew I booked a great spot for my car to be. I tend to be apprehensive about leaving my car places but this location seemed perfect from the moment I arrived. The staff was super nice, and helped me park and get my luggage onto the shuttle bus. It was perfect and this is where I'll be booking every single time that I'm in Miami

  • Jessie Q.May 05, 2016

    I couldn't believe how easy it was to find this location but it's one of the many things I love about parking at 8300. I can't stress enough how hard finding parking in Miami in general, nevermind parking close to the piers. It was such a great experience parking here and getting the cruise port - everyone was really nice and helpful. I will definitely book with you again!

  • Carlos J.May 05, 2016

    The cruise port is a part of Miami that can be tricky to get to driving on your own - which is why the shuttle bus service from the parking lot was so perfect. I was able to leave my car in a safe spot and be driven right up to where I need to be on the piers. Amazing service! I've been tell everyone who will listen about how friendly the staff were.

  • Audrey K.May 02, 2016

    Getting parking close to the piers is harder than you'd think, so finding this was like finding a gem! And a GREAT gem to boot. Price was great, service was impeccable and everything was fast, efficient and convenient. I literally have no complaints about the lot other than wishing it was a bit larger so more travellers could take advantage of their amazing service.

  • Elizabeth R.Apr 28, 2016

    No complaints! Truly awesome service

  • Layla G.Apr 27, 2016

    AMAZING parking at Port of Miami Cruise port. I have nothing but rave reviews for this place, because from the second I got here I knew my car was going to be in great hands. I don't like leaving my truck in many places other than my home, but here it felt perfectly okay to leave it with people who would keep it safe. Thanks for everything!

  • Amy K.Apr 27, 2016

    It's not always easy to get parking in this area so this is the perfect lot in the perfect place! The service was awesome and really helpful! It was really simple to find the location and it was fast and efficient to get from the car, to the shuttle bus and finally onto the pier and onto my cruise. The whole thing was a great experience and I'll be booking with them again soon

  • Suzanne S.Apr 25, 2016

    Definitely had a great experience here, and I'm still in awe at how little hassle there was during the whole thing. The process of using claim checks and stickers made it so much simpler in the long run and made everything really effective. I ended up having a great time on my cruise and I can't help but think my parking experience starting it off had something to do with it!

  • Antoinette M.Apr 25, 2016

    The facility located at 8300 NW 7th Ave, Miami FL 33150 was a good experience. The lot was secure and convenient. The shuttle driver was nice, helpful and attentive. I was on stand by for a cruise on April 7, 2016 and asked ahead of time what the refund procedures were. Well when I didn't clear stand by that's when the real fun began. The reason for my 1 star scoring is the customer service line of 866-888-0331. There is NEVER any answer by a live person. You try to leave a voicemail and you aren't actually sure if you did because the line just hangs up. Additionally, they do not respond to emails. To this date I have yet to get a live person, and substantial email confirmation or my refund of 3 days. Do yourself a favor and go book somewhere else! Signed a very pissed off customer.

  • Belinda J.Apr 22, 2016

    Everything went off without any issues at all, just like it was advertised it would. I pulled up and the attendants were right there ready to help me get my stuff into the shuttle bus. Great experience overall which is why I gave it 4 stars. Shuttle bus ride was easy and took me right to the pier I needed to be at! Driver was awesome too! Definitely booking with them again

  • Stacy E.Apr 22, 2016

    The best part about the whole thing is that when I got back from the cruise, off the shuttle bus and back at the lot my car was already outside waiting for me ready. As exhausted as I was after that amazing trip, that was exactly what I needed! I needed to get out of the lot quickly and back home. The service at 8300 was amazing from top to bottom

  • Ryan E.Apr 20, 2016

    If you need Port Of Miami Parking, this should be your #1 pick and first call

  • Brian F.Apr 18, 2016

    Everyone that works here is so nice and helpful! Loved it :)

  • Janice O.Apr 13, 2016

    I had one small issue when I arrived and the manager that was on site addressed it right away - she wanted to make sure that I had a great and pleasant experience and I certainly did. Once I got that sorted out, I got into the shuttle bus with all my stuff and was taken right to the pier I needed to get onto my cruise. It was fantastic

  • Charlie O.Apr 13, 2016

    This parking experience was great because before I even started my cruise I was fully relaxed. Thanks to the low price, convenient service and quick processing I was already so stress-free that I feel like my trip got an early start. Finding parking close to the cruise port is usually such a nightmare that it leaves me on edge and takes me a while to really unwind. This time, I was already in vacation mode!

  • Martin P.Apr 11, 2016

    Awesome experience. Definitely much better than I could have expected for the price we paid, but really helpful staff, great lot facility, great location and of course super close to the piers. I didn't thin the shuttle bus trip would be so short but it was only 10 minutes which was great. I was there with more than enough time to unpack my bags - which the driver helped me with - and wait for boarding.

  • Augustus C.Apr 10, 2016

    Great service!! Definitely using this again in the future when I need to get to the pier. This was a great place to leave my car and I knew it would be in great hands as soon as I met the first attendant. Really great experience, helpful staff, quick shuttle service and of course the price. The price is why I booked and everything else is why I will book again!

  • Josh H.Apr 09, 2016

    Experience was great! The attendants were fast, friendly, and explained EVERYTHING from start to finish in a quick, informative manner! Great process using claim checks and stickers. Car was ready in front of the building when we returned. Completely hassle free! Police department right next door so you know your vehicle is safe. Only a 10 minute ride to the port. Attendants loaded bags for us and were more than happy to do it!

  • Stephen E.Apr 07, 2016

    I have nothing negative to say about my experience - it was truly awesome and was a great start to the rest of my trip. I was able to get to the cruise port really quickly and not have to worry about my car while I was gone. That's the kind of peace of mind that anyone would want when they're going to be out of the country for over a week!

  • Marcia H.Apr 06, 2016

    When I got back from my cruise, I was really excited to see that not only was my car the exact way I left it when I dropped it off but it was waiting outside for me when my shuttle bus pulled up. It can be so risky leaving your car in other places so I was really excited for it to be somewhere I knew it was going to be safe. Yay!

  • Tina S.Apr 02, 2016

    When I pulled up and realized this parking lot was next to a police station, I knew I had picked the right one! I knew my car was definitely going to be safe so I didn't even have to worry at all! I definitely am happy that I picked this location because it was such a wonderful experience. My car was safe, the price was good and I made it to the pier in good time!

  • Maria P.Mar 29, 2016

    I didn't want to leave my car in any parking lot at first, but when I saw this one I instantly felt a little bit safer. All of the service I got for less than $10 a day seems like a steal - especially considering all of the extra help the staff gave me while I was there! Great experience and I'm definitely going to be back to book another spot the nest time I need to get close to the piers

  • Maxine N.Mar 28, 2016

    Wish I could give it more than 5 stars! Amazing!

  • Donny B.Mar 27, 2016

    I usually don't like to leave my car in places where I'm not, but during my last trip I had no choice. Didn't want to leave it at home, so I found this great lot that was safe and well-lit. I saw the security guards so I know it was being looked after and was more than relieved when I came to pick up my car

  • Carol H.Mar 26, 2016

    Had a wonderful experience, easy in easy out..... would highly recommend this parking facility, and the staff very efficient and pleasant !

  • Andrew A.Mar 23, 2016

    EPIC service! Really awesome every time

  • Ruth Z.Mar 19, 2016

    First off - the team at 8300 is awesome. They were extremely helpful and helped me park in my reserved spot and get onto the shuttle bus with as little fuss as possible. This is definitely a service I'd use again and again whenever I need to use the cruise port. Really convenient!

  • Andy L.Mar 18, 2016

    Everything about this experience was literally flawless. Getting to the lot, checking my car in from my reservation, parking, getting onto the shuttle bus and to my pier it was all perfect. The staff helped me pack my luggage in and really did their best to accommodate everything I needed from them. it was really great. once I got to the pier, I even had some extra time - something I never would have had if I had taken a taxi or something.

  • Melinda D.Mar 14, 2016

    Driving in to the lot at 8300 NW 7th ave was confusing at first, but an attendant was right there to make sense of it all for me, get me parked in my spot and even helped me with my luggage when it came time to get onto the shuttle bus. The trip was only 10 minutes, and got me right to my pier on time - it was a great experience overall and I've been telling everyone about it!

  • Andre B.Mar 09, 2016

    5 stars! I have no complaints about this lot they kept my car and even washed it for me before I got back from my cruise. Definitely using them again!

  • Timothy N.Mar 04, 2016

    I left my car here for over a week and it was just the way I left it when I came back to get it! When I planned this cruise I didn't think about what I would do with my car until the last minute, which is when I found this lot. It all worked out in the end and I would recommend this lot to anyone planning to take a cruise anytime soon

  • Joseph L.Mar 02, 2016

    It wasn't as big of a lot as I thought it might be, but my spot was booked well in advance anyway. The care that the staff shows for their jobs is great, and I felt good leaving my car there. Definitely will use this lot again in the future

  • Spencer H.Mar 01, 2016

    I went on this cruise with a few people and was the only person to use this lot - my friends were worried about driving their own cars. Once they heard about how great and easy my experience here was, they're booking a spot at 8300 for our next cruise! I got more than enough bang for my buck and everyone here was so amazingly helpful to me

  • Naomi S.Feb 25, 2016

    Everyone should use this lot! First of all the price is great, how can you go from with like $8 a day? It's the perfect price not to mention the perfect location that's easy to find and close to the cruise port. the shuttle bus there was really quick, too. Definitely using this lot again

  • Amanda B.Feb 21, 2016

    When I found this parking lot online I was already so impressed by how easy it was to reserve my spot, I knew everything else would be a breeze. The lot itself is a great size and I knew it was well-monitored so I felt safe leaving my car for a week while I went to Jamaica.

  • Catherine C.Feb 16, 2016

    At the last minute my ride fell through and I knew a taxi wouldn't be reliable, so I needed a place to park my car that was decently close to the cruise port. I found this lot and I'm so glad that I did. Great parking lot and friendly staff

  • Kiki G.Feb 11, 2016

    I had to head to the Cruise port but wasn't sure where I could park that would bring me close enough without costing me an arm and a leg. I came across this lot and the shuttle bus service was so convenient I couldn't pass it up. And for less than $10 a day it was a pretty good deal

  • Carlene W.Feb 05, 2016

    I'm usually worried about leaving my SUV in any type of parking garage seeing as how many times I've gotten scratches and dings that way but my car was perfectly fine when I picked it up afterwards, it was awesome! This is a great option if you need to leave your car parked safely for a while.

  • Earl I.Feb 04, 2016

    Parking in Miami is always tricky so when I found this lot only a few miles from the cruise port I knew I had to jump on it. It was so easy to find and they also provide car washes at an additional cost. Coming back to a clean car after a trip is perfect!

  • Jim S.Feb 04, 2016

    I can't lie, I didn't think I was going to like this lot very much because of the distance from the cruise port but the convenient shuttle bus made it the perfect option for me! I would definitely recommend it to everyone who plans to use to cruise port close by

  • Terri O.Jan 29, 2016

    I couldn't believe all of the services you get at this lot all for $8 a day! Parking in downtown Miami is way more than that and close to an airport or cruise port? Forget it. I'll be using this parking lot every time I need to be close

  • Joey I.Jan 27, 2016

    Finding parking close to the Port of Miami cruise port is usually such a disaster that I don't even both, but this lot makes it so much simpler. From the reservation process to the helpful staff and the convenient shuttle bus, leaving my car here while I travelled was so much easier than I thought it would be.

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