US1 Air & Cruise Parking 2800 S Federal Hwy, Fort Lauderdale, Florida United States 33316

  • Sorry, this lot does not yet support Instapark online booking, remind them when you arrive to enable booking or call them 1-800-851-5863
Day rate: $9.00 / day
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2800 S Federal Hwy, Fort Lauderdale, Florida United States 33316
SE 28th St
Fort Lauderdale / Hollywood
1(954) 560-8992

Parking lot information

US1 Airport Parking is ideally located close to both the Port Everglades Cruise port.

US1 Air & Cruise Parking is a perfect option for Port Everglades cruise parking. With FREE SHUTTLES and located less a than 1 block from Port Everglades.

Unbeatable prices, excellent service, and the perfect location.

Book today this lot fills up quick, and rates go up as demand picks up. Book now and lock in the absolute best rates!

US1 Airport Parking Also offers Carwash and Car Detailing Services
Car Washes Include the following:
Car Wash
Vacuum Carpets, Seats, Upholstery
Clean Centre Console, Windows inside and out, Steering wheel, Door Panels & Jams
Wash Wheels, Rims & Tires
Dress Tires
Air Freshener
Car Wash Cost $25

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318 Reviews badge Certified

Key Details

  • Location 2800 S Federal Hwy, Fort Lauderdale, Florida United States 33316
  • Area SE 28th St
    Fort Lauderdale / Hollywood
  • Customer Support 1-800-851-5863
  • Shuttle Pickup Hotline 1(954) 560-8992
  • Nearby attractions Port Everglades cruise port parking - 1.36 miles
  • Parking Type Parking lot
  • Spots Total 300
  • Max height none
  • Local time Nov 11, 2019 11:11 PM

Guarantee Your Spot Free + Easy Cancellations

How to park at this facility


  • Please show your InstaPark Pass to the attendant for validation

Services, Amenities, Features and Add-Ons

  • Security guard
  • Video surveillance
  • Offer day parking
  • Offer night parking
  • Carwash
  • Fuel Surcharge
  • Shuttle Passenger 1
  • Shuttle Passenger 2
  • Shuttle Passenger 3
  • Shuttle Passenger 4
  • Shuttle Passenger 5
  • Shuttle Passenger 6
  • Shuttle Passenger 7
  • Shuttle Passenger 8

To change or cancel a reservation please log in here or contact us or call us 800-851-5863

Parking location and directions

2800 S Federal Hwy, Fort Lauderdale, Florida United States 33316

US1 Air & Cruise Parking prices and rates

Daily rate
Day rate $9.00 / day Grace period: 0 hour
Blackout date (One-time)
Date Can enter Can exit
From Dec 22, 2017 to Feb 28, 2020 No Yes
Security guard - no charge -
Video surveillance - no charge -
Offer day parking - no charge -
Offer night parking - no charge -
Carwash $25.00
Fuel Surcharge $2.50
Shuttle Passenger 1 - no charge -
Shuttle Passenger 2 - no charge -
Shuttle Passenger 3 - no charge -
Shuttle Passenger 4 - no charge -
Shuttle Passenger 5 $3.00
Shuttle Passenger 6 $3.00
Shuttle Passenger 7 $3.00
Shuttle Passenger 8 $3.00
Other charges
State Tax +6.00%

Customer Reviews

Customer Reviews (318)

  • Peyton R.Apr 08, 2018

    Speedy service, easy to get to and CHEAP! Our new go to when we are looking to park our car near the cruise port or airport. Thanks so much for everything!

  • Quinton M.Apr 08, 2018

    Very polite and quick service from US1 Air & Cruise Parking. When we checked in we received a card to tell us what to do upon our return from our cruise, which was actually very easy. We, in fact, didn't need to do anything when we returned because there was a shuttle there waiting for us. Highly recommend this company.

  • Kedisha F.Apr 07, 2018

    Worst customer service ever. Waited almost two hours at the port for a shuttle that we kept being told was on its way. It never showed up. Eventually we were told there were mechanical problems. We Ubered back to the lot and explained what had happened. One employee said to go to the window and give his name and we would be helped. We were offered free parking for our next trip. When we did this, the employee at the window said, “Well, what do you want me to do about it?” We got no help at all and of course the first person we had spoken to was nowhere to be found. Atrocious. My car was safe and the parking was cheap. Just do NOT expect ANY kind of service with this company.

  • Parker G.Apr 06, 2018

    I will be one of your new regulars at US1 Air & Cruise Parking whenever I need a long-term parking option for my next vacay!

  • Bill N.Apr 06, 2018

    When you arrive you will quickly notice that you become the center of attention until you have been taken care of. The staff is attentive and will make sure you know what is going on and what to do when you return before you leave in the shuttle that's waiting to whisk you away to your vacation.

  • Art C.Apr 05, 2018

    I have been using US1 Air & Cruise Parking a lot, about once a month for the past year and a bit and have never had anything but the best of service. The lot is less than a 5 minute drive to the airport and even less to get to the Port Everglades. I took a chance and changed it up a bit but I think it's paid off quite a bit. Thanks!

  • Avery L.Apr 04, 2018

    This is the first time that I have used US 1 Air & Cruise Parking and they have lived up to all the positive reviews I have read about them. The experience that their team has is the best I've seen! I will use this lot again in the future.

  • Harvey B.Apr 03, 2018

    I have been parking at US1 Air & Cruise Parking for the past year and a half. After trying out other locations, this is by far the best one out there. I know that my car is always safe and that the staff is going to take good care of me and it every time I use them. I would highly recommend this location.

  • Jack P.Apr 03, 2018

    US1 Air & Cruise Parking is very conveniently located to both the cruise port, Port Everglades and the Ft. Lauderdale airport. It has the cheapest cost per day that you'll find. Comparing lots will open your eyes to just how much it can cost you to look.

  • Alec K.Apr 02, 2018

    Wonderful service and the price can't be beaten in the area, especially since it is so close to both the cruise port and the airport. Drop off and pick up via shuttle were good as well. Upon our return from our holiday, I called the office for pick up and was told that the shuttle was 15 minutes away but it only took them 7 minutes to show up. US1 Air & Cruise Parking is a worthwhile parking lot to give a shot.

  • Adrian G.Apr 02, 2018

    US1 Air & Cruise Parking is the bomb! If you ever need to park near Ft. Lauderdale airport or Port Everglades the only lot you'll want to use is this one! You won't regret it one bit!

  • Alexa A.Apr 02, 2018

    My experience with US1 Air & Cruise Parking was excellent. They were fast, friendly and had me on my way in just minutes. Pick up was just as amazing, I didn't even have to wait at the Port Everglades cruise port because the shuttle was already waiting for me.

  • Maxine J.Apr 01, 2018

    Far too often the service that I encounter is either terrible or just okay but not with US1 Air & Cruise Parking. I had the best customer service I've ever had anywhere! These guys are worth checking out!

  • Maud N.Mar 31, 2018

    I wasn't sure that I was going to have a good experience when I decided to choose US1 Air & Cruise Parking because their prices for parking were so low, but my experience was fantastic! Totally recommending them to family!

  • May N.Mar 29, 2018

    I've only ever used parking specifically for the airport or cruise company that I was using but decide that I was sick of paying a ridiculous amount of money when I could park almost as close and have someone who was going to help me park, with my bags and treat me like a VIP. Choosing US1 Air & Cruise Parking was the best thing I could have done! I saved tons of money and had great service too! I would recommend them to anyone.

  • Randy J.Mar 28, 2018

    We were very well taken care of by US1 Air & Cruise Parking. The staff did everything for us, all we had to do was start to enjoy the fact that we were on vacation and headed out on an amazing cruise. Thanks for everything, we will be back the next time we take a vacation!

  • Molly P.Mar 28, 2018

    US1 Air & Cruise Parking has very friendly staff who were more than easy to work with. Everything went off without a hitch and we couldn't be happier that we decided to use them to park our car while we were away on vacation. Will use them again for sure!

  • Nick E.Mar 27, 2018

    We used US1 Air & Cruise Parking recently and are so glad that we listened to the reviews that we found online. We agree that the staff was very professional and helpful. We highly recommend you check them out for your next trip!

  • Morgan I.Mar 25, 2018

    Our car was in perfect condition when we returned from our cruise to the US1 Air & Cruise Parking lot. We paid to have it cleaned and detailed and it looked better than we could have imagined. The check in and out was fast and the staff was efficient. We will use them again soon!

  • Mona E.Mar 24, 2018

    Our check in at US1 Air & Cruise Parking was smooth. The staff explained everything to us and made sure that we knew how to contact them upon our return from our cruise so that we could catch the shuttle back to their lot. We will use them from now on!

  • Rebecca L.Mar 23, 2018

    US1 Air & Cruise Parking is amazing! I love that my car was pulled up to the front of the lot and ready to go when I got back from my cruise. I can't think of anything that needs improvement. Looking forward to using them again in the future! Thanks!

  • Rachel G.Mar 23, 2018

    US1 Air & Cruise Parking offers an exceptional price, excellent service from their staff and the shuttle was quick both to the Port Everglades cruise port and back. We will use this lot again when we need parking for our next vacation.

  • Polly B.Mar 22, 2018

    Our car was ready and waiting for us when we return to the US1 Air & Cruise Parking facility after our cruise. We were very appreciative of this as it had been a very long day. Will definitely recommend US1 to all of our friends and family in the future.

  • Peggy N.Mar 21, 2018

    Everyone at US1 Air & Cruise Parking was very friendly and helpful beyond belief. It's clear that customer care is very important to them. Keep it up!

  • Paula T.Mar 21, 2018

    We are completely happy with US1 Air & Cruise Parking and the service that we received when we parked our car with them while we went on our cruise. Highly recommend you use these guys!

  • Patricia S.Mar 20, 2018

    All too often you just don't get great service anymore but that isn't the case with US1 Air & Cruise Parking! This is the long-term facility to use over any other!

  • Pamela T.Mar 19, 2018

    US1 Air & Cruise Parking is great! The reviews that I read ahead of actually using the lot were spot on, I'm so glad that I listened to what everyone else was saying about them!

  • Aiden L.Mar 18, 2018

    I have used US1 Air & Cruise Parking twice now and have had a great experience both times. This time was even better than the last because my shuttle driver was exceptional! He was friendly from the start, loaded and unloaded my bags both at drop off and at pick up from the Port Everglades cruise port. He made the entire experience so much better than it could have been. I will recommend this company in the future!

  • Aaron Q.Mar 17, 2018

    I used US1 Air & Cruise Parking when I was headed out on a 5-day cruise from Port Everglades. I asked how much it would be to park for the time that I was away on my vacation and that's exactly what I paid upon my return. The staff told me all about the city tax so I wasn't surprised by that extra fee when I went to pay my bill. I highly recommend US1!

  • Jenny T.Mar 16, 2018

    I have done a lot of traveling over the years and have left my car in several different lots. US1 Air & Cruise Parking is by far the best deal and the staff is great to work with. Check them out, you will be happy that you did!

  • Justine S.Mar 16, 2018

    I will be parking here again for sure! US1 Air & Cruise Parking is easy to find and the staff is awesome too! It was less than a 10-minute wait for the shuttle to and from the cruise port. My car was ready for me when we got back to the lot to jump into and drive away when we got there. I didn't have to wait which was great after a long day of travel.

  • Kathleen A.Mar 15, 2018

    I can't tell you enough about the excellent service I received at US1 Air & Cruise Parking! The entire staff was great and very personable. The shuttle to Port Everglades was quick (US1 is literally just around the corner) and the return was almost as fast as there was a shuttle waiting to pick us up. This is the best place to park when on your way to your cruise via Port Everglades.

  • Sadie O.Mar 13, 2018

    I chose to use US1 Air & Cruise Parking based on some of the other reviews I had read on their website. The entire experience was great! Friendly and very helpful staff who listened to me and answered all of my questions. They took such great care of my car that I won't hesitate to use them again soon!

  • Jessica G.Mar 12, 2018

    It was a pleasure to leave my car with US1 Air & Cruise Parking for the week while I was away on a cruise. The staff was great and when offered a car wash and detail for a small extra fee I jumped at the chance. When I returned my car was in great shape, almost better than when I bought it! I will recommend US1 to all of my friends and family for sure!

  • Joy A.Mar 11, 2018

    Fantastic parking lot! US1 Air & Cruise Parking has friendly staff who were courteous and registered us and our car right away. Within a few minutes, we were being loaded into the shuttle along with our bags. We arrived at Port Everglades cruise port with plenty of time to spare. Our return was just as smooth and we were on our way home in minutes! We will use them again without a doubt!

  • June J.Mar 10, 2018

    We arrived at 3 am and were greeted immediately. They took care of everything from moving our bags from our car to the shuttle to parking our car for us. When we returned from our vacation there was a shuttle waiting for us to take us back to US1 Air & Cruise Parking where our car was waiting with the AC on! We will tell everyone we know to use these guys the next time they are traveling and need a long-term parking lot.

  • Julia T.Mar 08, 2018

    I've never used long term parking before so wasn't sure what to expect but I was really impressed with the service. Everyone was courteous and provided fast service. Now that I know what to expect in a good parking facility I will use US1 Air & Cruise Parking again!

  • Maddie P.Mar 07, 2018

    My wife and I received excellent service from the moment we drove into the US1 Air & Cruise Parking facility. The shuttle was there ready to drop us off at Port Everglades and we only had to wait a few minutes when we returned home. The price was great too! I will continue to recommend this lot to everyone!

  • Marge J.Mar 05, 2018

    Great parking facility with excellent service! Never had to wait for a shuttle to take me to or from the cruise port. When you return to US1 Air & Cruise Parking they always have your car waiting for you and help you put your luggage in your car. Great value!

  • Marina D.Mar 05, 2018

    I spent several years parking at a nearby lot without any issues but it was getting to be too expensive. US1 Air & Cruise Parking did a great job overall, fast shuttles, nice staff, and excellent pricing! I have found my new favorite lot and will recommend it to others every chance I get.

  • Marcy T.Mar 04, 2018

    This was our first time using US1 Air & Cruise Parking when we were headed out on a cruise from the Port Everglades cruise port. Everything was better than we expected. We will use them again.

  • Bella W.Mar 03, 2018

    My experience with US1 Air & Cruise Parking is a completely positive one. It was easy to get to and the service was exceptional! I was taken to Port Everglades cruise port right away and it was quick! Great value overall. I will use them again when I'm headed for my next vacation!

  • Martha B.Mar 02, 2018

    The US1 Air & Cruise Parking shuttle is clean and in good condition and the parking lot is secure. Finally, the price is amazingly cheap too!

  • Seth I.Mar 01, 2018

    Great facility to park your car while you are headed away on vacation. US1 Air & Cruise Parking always has quick efficient service and kind staff too. This is the first time using these guys and will use them again soon!

  • Reid C.Feb 28, 2018

    Pretty sure that from now I will only use US1 Air & Cruise Parking any time that I am headed on a cruise again. Excellent all around! Thanks guys for taking such good care of me.

  • Kgarrett G.Feb 27, 2018

    I use US1 Air & Cruise Parking often and have to tell you that the team that works there is great! They make sure that the shuttle is always on time, they have my car ready and the AC is on when I return and they also help me load my luggage. Excellent customer service!

  • Donovan F.Feb 26, 2018

    No other company can beat the price at US1 Air & Cruise Parking. I will park here again for my next vacation.

  • Kyler A.Feb 25, 2018

    There was a group of 6 of us that were looking for parking while we were on our cruise, that's when we found US1 Air & Cruise Parking. We all had a great experience. The drop off was quick and only around the block from the US1 location. When we returned we sent a text to the driver and he was there to pick us up in less than 10 minutes. This is definitely the company to use for parking when you're headed on a cruise from the Port Everglades.

  • Arthur T.Feb 24, 2018

    My previous parking experiences have not been good so I was hopeful that this time it would be much better. After a lot of research, I found US1 Air & Cruise Parking and was pleasantly surprised! The owner is on site often and there is always a manager on duty as well in case there are any problems that need to be dealt with immediately. The staff was very helpful and friendly as well. I would highly recommend these guys. They are the ONLY place that I will park when heading on a cruise in the future!

  • Troy P.Feb 24, 2018

    For sure the amazing price is what drew my attention to US1 Air & Cruise Parking. It is incredibly cheap which is awesome! The customer service team that was working while I was there is the reason I will use these guys again in the future. Everything about their customer service is great!

  • Louis C.Feb 24, 2018

    Take my word for it, US1 Air & Cruise Parking is the best long-term parking lot around. This is the place the will actually take care of you and your car while you're away on your cruise!

  • Lane O.Feb 24, 2018

    I had probably the best experience I've had yet leaving my car in long-term parking with US1 Air & Cruise Parking. Everything ran smoothly, the staff was easy to work with and they treated me like a real person rather than just a another customer who didn't really mean anything to them. Thanks for taking care of me, I will see you again.

  • Shane D.Feb 22, 2018

    When I first saw how the US1 Air & Cruise Parking lot was laid out I was worried that they weren't going to be able to actually oversee all the spots to keep the cars in the lot secure but there is a security guard on 24 hours a day and there are cameras that are posted all over the place too. This definitely made me feel much more comfortable leaving my car while I was away on my cruise.

  • Anderson L.Feb 21, 2018

    I was more than happy with how everything went when I dropped my car off at US1 Air & Cruise Parking but what really stands out is how easy everything was when I returned from my cruise. The shuttle driver helped me with my bags and my car was at the front of the parking lot running and waiting for me when we got there.

  • Leon P.Feb 20, 2018

    There's nothing better when it comes to customer service than finding someone who is kind, friendly and caring, someone who actually likes their job and wants to help customers to ensure that they are happy with the service that they have received. This is exactly what my experience was like using US1 Air & Cruise Parking when I was headed away on a cruise with some girlfriends of mine. So happy that I choose these guys, it really was an enjoyable experience.

  • Edwin W.Feb 20, 2018

    I was worried when I needed to call directly to make a change to my reservation that I would have problems with changing the dates that I needed my reservation for but my experience was actually quite the opposite. The US1 Air & Cruise Parking staff member who answered the phone was very helpful and patient with me.

  • Johnathan P.Feb 18, 2018

    I've used a few long-term parking lots lately and they have been run down and dirty, but not US1 Air & Cruise Parking! Everything looked great as I pulled up and got out of my car. I quickly noticed that there was tons of light on the lot itself, that there were several measures to ensure the safety of the cars parked there such as a security guard and tons of cameras spread throughout the lot.

  • Dalton G.Feb 17, 2018

    I couldn't be happier with my choice to use US1 Air & Cruise Parking while we were away on a cruise for 14 days. I called directly to book, which was super easy to do, in fact, the person that I spoke with made sure that I knew exactly where US1 is located so that I didn't get lost along the way.

  • Jared R.Feb 16, 2018

    Everyone who works at US1 Air & Cruise Parking is so nice and very helpful too! Overall I have always had a good experience and always tell people I know to park there too. The top factor for choosing this lot was the staff, they're the best I've ever dealt with.

  • Jeff L.Feb 15, 2018

    The price for parking at US1 Air & Cruise Parking is insanely cheap! These are 1990's prices or maybe even before then! There's no way that I am paying some outrageous price when I can park here for so darn cheap and get the same things I get at those parking lots that cost a ton of money.

  • Desmond T.Feb 14, 2018

    I was pretty excited when I found this great deal on the internet while searching for parking near the Port Everglades cruise port! the parking is cheap, cheap, cheap!!! Even better was the service from start to finish was quite good from the staff on duty. I will go back and used them again for sure!

  • Gregory T.Feb 13, 2018

    When we were on the hunt for an easy way to get to Port Everglades cruise port while storing our car during our time away we came across US1 Air & Cruise Parking. Everything was fast and efficient. I could have done with a bit more joking around, but hey, that's just who I am! We would recommend to anyone taking a cruise from here.

  • Walker C.Feb 11, 2018

    An excellent experience all around - excellent location, price, staff and pick up and drop off. I will be using US1 Air & Cruise Parking for any trip I plan to take in the future will happen at the lot that I can trust, US1!

  • Nash R.Feb 10, 2018

    The US1 Air & Cruise Parking facility is clean, safe and it was easy to check in and out. The added bonus is that it was so inexpensive that I decided to have them clean my car while I was away with just a little of the money that I was saving from using other parking lots close by.

  • Jean L.Feb 09, 2018

    I was sick of paying ridiculous prices every month or so when I travel so this time I wanted to start my vacation off right. That was easy when I found a great deal in good long-term parking with US1 Air & Cruise Parking.

  • Janice Y.Feb 08, 2018

    US1 Air & Cruise Parking is easy to find on Federal Hwy just around the corner from the cruise port and the airport. The shuttle ride to the Port Everglades cruise port is so quick you won't have enough time to get comfortable before you arrive at your destination. highly recommend!

  • Jayme J.Feb 07, 2018

    This is a no hassle long-term parking lot where you can park for cheap and upgrade (for a small fee) to a car wash and detail if you decide that's something that you'd like to do. Completely worth using US1 Air & Cruise Parking! The staff actually listen to what you have to say which is nice for a change.

  • Janet R.Feb 06, 2018

    Awesome! Because I registered online all I needed to do was drop my car off and grab the shuttle from US1 Air & Cruise Parking to the Port Everglades cruise port. So easy and fast! I strongly suggest booking online ahead of your departure to save some time and possible frustration.

  • Jane I.Feb 05, 2018

    I was able to drop my car off and pick it up without any problems thanks to the wonderful staff at US1 Air & Cruise Parking. There were no issues at all. In particular, I really liked that it was so close to the port and of course the low, low cost! :)

  • Jacqueline K.Feb 04, 2018

    I would give US1 Air & Cruise Parking five stars for everything. My experience from start to finish when we came home from our cruise was either very good or excellent. Thank you for taking care of me and my car, I really appreciate it!

  • Irene H.Feb 04, 2018

    The first thing that I noticed when we showed up to US1 Air & Cruise Parking was that the lot was well it, had a security guard who was walking around and cameras that covered the entire lot from front to back, very reassuring that my car would be safe.

  • Hope E.Feb 02, 2018

    No problems whatsoever when we showed up at US1 Air & Cruise Parking. Left my car in the secure lot, attended to the paperwork and then we were on our way to the cruise port. Thanks, guys we will see you for our next vacation!

  • Holly M.Feb 01, 2018

    Everything about storing my car with US1 Air & Cruise Parking was easy and went perfectly. Drop off at the cruise port and pick up back at the lot were great with no problems either way.

  • Iris F.Jan 31, 2018

    I can't say enough good things about US1 Air & Cruise Parking! A completely wonderful experience which totally put my worrywart of a mother's mind at ease, oh and of course the security we saw while walking around the lot. Thanks for being patient with my family and for helping us to get to Port Everglades in a hurry!

  • Ingrid G.Jan 31, 2018

    The driver was quite nice and very helpful, he loaded and unloaded our baggage for us and did so with a smile. The price was so cheap we couldn't believe it as we have overpaid by a lot in the past. US1 Air & Cruise Parking has become our go-to for any future trips.

  • Jordan G.Jan 31, 2018

    Love these guys at US1 Air & Cruise Parking! It's refreshing to have people who work in customer service be friendly and helpful no matter what time of day. We will use them again without a doubt.

  • Eric I.Jan 30, 2018

    I love the staff at US1 Air & Cruise Parking! Every time we have used them the staff has gone out of their way to make accommodations for us and to be sure that we are happy before we leave. We will recommend to family and friends in the future!

  • Collin P.Jan 29, 2018

    US1 Air & Cruise Parking will be my go to parking lot from now on if I'm traveling from the airport or if I'm taking a cruise. Everything about this place is the bomb. :)

  • Devin J.Jan 28, 2018

    We will be using US1 Air & Cruise Parking the next time we travel that's for sure! Loved that our car was running and cool for us when we returned home so that all we needed to do was load up our luggage and then we could be on our way. Highly recommend these guys!

  • Ray Q.Jan 27, 2018

    Thanks so much to the amazingly awesome guys and gals who work at US1 Air & Cruise Parking! They made everything work out quickly and before we knew it we were on our way to the cruise port to begin enjoying our holiday!

  • Dawson K.Jan 25, 2018

    Overall I had a pretty good experience parking my car at US1 Air & Cruise Parking. The only wrinkle was that there is only one shuttle so sometimes it's a bit crazy at the port when a ship comes in with several guests who are headed to this parking lot.

  • Stephen P.Jan 23, 2018

    The owners of US1 Air & Cruise Parking have a lot to be proud of. This is a top-notch parking facility with staff who are simply the BEST! Everything went off without a hitch and we had a marvelous time on our cruise. Thanks again for everything!

  • Cody F.Jan 22, 2018

    Great service both at the drop-off and for the pick up at the Port Everglades when we returned from our cruise. The manager who was working at the time of our check-in went above and beyond what we expected from the experience. Thank you to US1 Air & Cruise Parking for taking such good care of us.

  • Sam L.Jan 21, 2018

    Amazing experience from start to finish. Thank you US1 for another great start and end of our vacation!

  • Meghan N.Jan 20, 2018

    It's a good thing that the Port Everglades cruise port is only a block away because it took forever for us to catch the shuttle to get there. Other than that the rest of our experiences with US1 Air & Cruise Parking was good and we would use them again.

  • Susie C.Jan 18, 2018

    It's a good thing that we arrived early to US1 Air & Cruise Parking because the shuttle bus got stuck in traffic and I started to panic that we were going to miss boarding our cruise. Obviously, we didn't but I did have a mini a panic attack on our way.

  • Glen K.Jan 18, 2018

    Parking at US1 Air & Cruise Parking was fine. Everything seemed to be on the right track when we had someone meet us when we pulled into the parking lot. But then things seemed to slow down. The staff was kind and tried to be helpful but the shuttle both ways took some time which caused some extra stress on the way to the cruise port.

  • Harry Q.Jan 17, 2018

    The drive from the lot to the cruise port was great! The driver was extremely helpful, loading and unloading our luggage for us. Upon our return, the pickup was also just as good. We also didn't have to wait around forever waiting for the shuttle to fill completely, the driver took those of us that were ready and then headed back to get another load of passengers after we were dropped back off at the parking lot.

  • Paula C.Jan 16, 2018

    I prepaid $70.49 to park. No one was at the lot. when I called 1 of the phone #'s listed it just rang and rang the 2nd number listed someone answered the phone and said this company was out of business now - I could not park there. Please advise on next steps to get my $70.49 back

  • Gwen U.Jan 15, 2018

    I just returned from a wonderful cruise and would like to say that our experience with US1 Air & Cruise Parking was by far the best one that we've had yet with any long-term parking facility while away on vacation. Thank you to the outstanding staff for taking care of us and making sure that everything ran smoothly.

  • Gary M.Jan 15, 2018

    It was closed and we had to find a place to park. Also we prepaid and didn’t get our $88 dollars back. It would of been nice to know ahead of time that is was permanently closed.

  • Barbara C.Jan 15, 2018

    When we arrived at the port, we were told that this place was closed. We prepaid $62.01 with a Master Card for a week of parking and a shuttle to the cruise ship. So we had to find someplace else to park and went to Midport and spent $105. for the week. I will be calling 1-866-888-0331 to get our refund.

  • Barbara C.Jan 15, 2018

    When we arrived at the port, we were told that this place was closed. We prepaid $62.01 with a Master Card for a week of parking and a shuttle to the cruise ship. So we had to find someplace else to park and went to Midport and spent $105. for the week. I will be calling 1-866-888-0331 to get our refund.

  • Jill C.Jan 15, 2018

    The price for parking at US1 Air & Cruise Parking is right, it's VERY right! The ride to the port is only a block away, the staff is wonderful and treat you great too! I will definitely use them again the next time that I travel.

  • Hazel N.Jan 13, 2018

    US1 Air & Cruise Parking is located closer to the Port Everglades cruise port than any other long-term parking lot. A huge added bonus is that it's extremely cheap to park there for the week too! We will continue to use them and strongly recommend that you give them a shot too!

  • Grace T.Jan 13, 2018

    US1 Air & Cruise Parking is cheap and it's only a block away from the Port Everglades cruise port which was really helpful in guaranteeing we got to our location in a timely manner. My husband and I both agree that this lot deserves a five-star rating hands down.

  • Carter A.Jan 11, 2018

    I've been using this lot for when I have gone on a cruise and for when I fly since it is super close to both. The online reservation system is quick and easy and if you decide you need to cancel there is no penalty for it as long as you do it with enough notice. I really liked the added bonus of having the option to have my car cleaned while I was away. Coming home to a car that smells and looks great definitely put a smile on my face.

  • Tucker Y.Jan 10, 2018

    Everything about US1 Air & Cruise Parking is good if not great! They offer cheap parking, both the drop of at the cruise port and the pick up were relatively fast and the customer service was outstanding! The shuttle may be a bit slow at times but that's likely due to the traffic that they encounter along the way.

  • Aidan O.Jan 10, 2018

    Parking at US1 Air & Cruise Parking is close to the cruise port. There is a security guard on duty 24/7 and security cameras throughout the lot which helped to put my mind at ease about the safety of my car while I was away. I would recommend this lot in a heartbeat.

  • Jase J.Jan 09, 2018

    The parking at US1 Air & Cruise Parking was okay. The shuttle took a bit too long to pick us up which wasn't great but other than that the rest of the experience was acceptable. Not sure if we will use this lot again in the future.

  • Phil J.Jan 09, 2018

    I really like using US1 Air & Cruise Parking when I'm headed on a cruise. It's cheap, the staff is great, the shuttle is quick and clean and the lot has tons of security to be sure that my car is safe while I am away. I'd recommend using US1 to anyone!

  • Ken L.Jan 08, 2018

    Parking at US1 Air & Cruise Parking is close to the Port Everglades cruise port. The parking lot is well lit and has excellent security. The attendant that was working at drop off was willing to answer all of my questions and help me to understand that my car would be 100% safe the entire time I was away.

  • Joan T.Jan 08, 2018

    The shuttle was there promptly to get us to the port and back to pick up our car when we arrived home. The drivers were very courteous but the van was inNeed of new seat covers.

  • Brady A.Jan 08, 2018

    My experience with US1 Air & Cruise Parking was great! Thank you for taking care of my entire party and treating us so well.

  • Derreck D.Jan 06, 2018

    We liked US1 Air & Cruise Parking quite a bit at drop off and everyone was extremely kind and helpful to myself and my family. Unfortunately, when we returned from our vacation, we found that our car was unlocked which was unfortunate, thank goodness that there was no damage to our car.

  • David Y.Jan 06, 2018

    Shuttle was prompt. Car wash was offered on web site and booked and paid for in advance along with parking charges. No car wash was available. A refund was made promptly when called to their attention.

  • Shawn E.Jan 06, 2018

    Everything was great when we used US1 Air & Cruise Parking for the two weeks that we were away on our cruise. The only thing that could have been better was the wait time on our way back home. We will still be using US1 the next time that we travel.

  • Sean O.Jan 05, 2018

    US1 Air & Cruise Parking is conveniently located less than a block away from the Port Everglades cruise port. Everyone who works there is helpful and happy to help their customers. True VIP treatment without the outrageous costs associated with the status. Strongly recommend this parking lot to anyone headed on a cruise.

  • Joseph S.Jan 04, 2018

    Over booked the lot. Waiting forever to be waited on. Return pick up forget about it. Called them and they said 40 minutes. Waited another hour after that. After picking up the driver was taking calls for other people trying to book. It was like a one man band.

  • Eva P.Jan 04, 2018

    We were satisfied with the services. There is a booth at the entrance to the lot and the personnel requested our parking confirmation document. We were asked to park and provide our car keys to the personnel. We have received the receipt and were informed to call upon arrival to the port. Transfers from and to port were acceptable with waiting time about 30 minutes.

  • Andrew I.Jan 04, 2018

    The price to park at US1 Air & Cruise Parking was completely reasonable! We were taken right to the Port Everglades cruise port. Our return pickup was great too, the shuttle was actually already waiting for us. The shuttle was full, but the driver made sure that everyone was comfortable. Our car was waiting for us when we got back to the lot. Will use them for my next vacation.

  • Myles K.Jan 02, 2018

    My best friend suggested that I park at US1 Air & Cruise Parking since she had just returned from a cruise, had used the lot and was more than happy with her experience. I'm so glad that I took her advice, everything was great and we got to and from the cruise port with no problems at all!

  • Susan K.Jan 02, 2018

    Your check in process was very, very slow and the shuttle to the port was so late and crowded that we had to pay $25 for a cab to take us to the port. We won't be using your company again.

  • Rowan J.Jan 01, 2018

    US1 Air & Cruise Parking was recommended to me by my sister after she had such a great experience so I thought I would give it a shot as well. I'm so glad that I did! Everything went better than I expected and I couldn't be happier that I listened to her advice.

  • Steven X.Jan 01, 2018

    I can't say enough great things about US1 Air & Cruise Parking. When I showed up I was greeted by a friendly valet who unloaded my luggage and then parked my car for me. As I was signing in at the front desk the shuttle driver showed up, loaded my luggage for me and all I needed to do was walk onto the shuttle. Was dropped off a few minutes later at the port and was on my way without a care in the world.

  • Pat S.Dec 31, 2017

    I was drawn to US1 Air & Cruise Parking because of the inexpensive daily rate and the free shuttle to the cruise port. The lot is safe, it's close to the Port Everglades cruise port and the staff was excellent! I will be using these guys from now on for sure!

  • Alan T.Dec 30, 2017

    I had no idea where I was going to park when I found US1 Air & Cruise Parking online. The service was friendly and very competent. I had no problems checking in and out. The shuttle took me the block to the cruise port and the attendant helped me with my bags. The experience was the same on the way home only difference was a called for the shuttle while I was waiting for my bags.

  • Kaden A.Dec 30, 2017

    US1 Air & Cruise Parking is convenient and cheap! It's by far the best of the parking lots that are off-site from Port Everglades cruise port and is one of the closest. I dealt directly with the manager as he was helping at the front desk and he was great too, making sure that I knew what to do upon my return and then that I was on my way ASAP.

  • Robert T.Dec 29, 2017

    Lot was total mayhem. People were trying to walk to cruise ships. I waited an hour and a half and not one shuttle arrived. Left for another parking lot. Never Again!

  • Josue Z.Dec 29, 2017

    Transportation to the ship docks were very slow. Waited for 30 min and the van never arrived. Hired a taxi to drive us to the dock. Looks like on coming passengers had the same problem as they were also arriving on taxis from the ships.

  • Vicki M.Dec 29, 2017

    Everyone had to wait about 1 1/2 hours to check in. It was another 1 hr wait, in the sun, for a shuttle. Their checkin could be more efficient if they got hand scanners for the pre-paid clients. They kept saying there were 18 ships leaving that day BUT if checkin was more efficient and they had more shuttles, there would not have been a problem. The return from the ship went very smoothly. No wait.

  • Richard K.Dec 29, 2017

    Long lines and delays while waiting for the shuttle to the ship one customer complained and his reservation was cancelled. Several people just gave up and left to park somewhere else. It took over 3 hours from the time I parked to get to the ship.

  • Tom M.Dec 28, 2017

    There was a complete disorganized mess at this location. There were not enough spaces, no reasonable check in, and no transports to the port. People had been waiting for hours to even check in. I am certain that some did not make their cruise I was not able to check in and we left to find a reliable space to park so that we would make our trip. This was the most ridiculous parking event I have ever seen. I am going to contact my credit card for a refund. This was a complete scam!

  • Sharon K.Dec 28, 2017

    When we arrived on 12/17 we waited more than 30 minutes just to be able to check in. Then, there weren’t enough shuttles running so after another 40 minutes we had to take a cab to the cruise port. The cab cost was $40. On our return 12/27 after a 25 minute wait for a shuttle we called Lyft to pick us up. It was $19. In the end, we paid about the same we would have at the port parking. We will not use this lot again.

  • Jenny T.Dec 26, 2017

    I will never expose myself again with the stress that this company imposes on me.

  • Ruth Marie W.Dec 26, 2017

    We booked this parking lot because the price was very good. Unfortunately, in the end it cost us more than the lot near the cruise ship dock. They had no shuttle operating to transport us to our cruise ship. Consequently, we called UBER. UBER could not get to us due to traffic and cancelled on us 5 times. We decided to walk. Someone saw us and picked us up. We would never have made our cruise if they had not. On the return, we had to pay a taxi to get us to our vehicle. It is not worth the amount of savings you THINK you will have to book in this lot. After paying the taxi and the other driver, we did NOT save and were in danger of missing our cruise.

  • Yousef K.Dec 25, 2017

    My experience was terrible and I will never book with the service again. The shuttle took forever, both dropping off and coming back took forever. The hut they were based out of always seemed understaffed and it took me about an hour to leave because they lost the keys of a customer in front of me in line.

  • Marina M.Dec 25, 2017

    While the people are nice, there is a lot of improvement to be done. There needs to be more than one computer at check-in to avoid lengthy and time consuming lines. The shuttles need upgraded into larger vehicles or larger quantity in better working condition so that upon both arrival and return they can be utilized in a timely manner. Due to the small size of the shuttles and large volume of persons arriving for cruise port an Uber was utilized going from the lot to the terminal. One good thing was that the shuttle, even though there was at least an 30 minute wait, was used on the way from the cruise terminal back to the lot and that my vehicle was pulled out and ready to go upon return to the lot(which was a pleasant surprise considering the crowding of vehicles on the lot). This is not a lot for se for anyone that does not plan on a fair amount of wait time on the way to the cruise port.

  • Rebekah W.Dec 25, 2017

    Even though I paid ahead of time, it still took over an hour to get checked in. When I calmly tried to ask one of the employees what was taking so long, instead of listening to my question he barked at me that I had to wait in line like every one else. There was so much chaos figuring out the shuttle service that I ended up paying separately to Uber to the port. On the return the shuttle took over 45 minutes longer to pick me up that I was told and to check out and get my keys, it took 25 minutes even though there were only two people in front of me.

  • J S.Dec 25, 2017

    Parking is OK, transportation to and back port/airport is terrible, had to get my own UBER. At the end came more than $8, where I could have parked and have a good transportation!

  • Adam B.Dec 25, 2017

    No one answered the phone. No one would help. I called to cancel and would not go through. Also would not let me sign in to cancel. So I did not get a refund. Robbery.

  • Marjie H.Dec 24, 2017

    the guys are very nice and prompt! everything was very easy

  • Michael M.Dec 24, 2017

    We called, as instructed, to request a pick up from the cruise port. We were told that someone would arrive very soon. 15 min passed. 30 min passed. I called to ask if there was a misunderstanding in our cruise port number. Was told someone would be there soon. Waited another 30 min. Called again. Was told that out of 3 vans for pick up, only one was in working order. They said someone would be there soon. After another 45 min, I called again. Was told that they were backlogged due to the broken down vans, but someone would be there soon. After 2 hours, I finally called again and asked for an exact time that someone would arrive to pick us up. Was told it would be at least another hour. I said I could have already walked to the parking location 10 times because it was only a few blocks away. The man recommended that we take a taxi. We did take a taxi. Got ripped off with a $20 fee to go a few blocks. When we arrived at the parking location and discovered that one of the vans merely had a flat tire. I took a picture of it because I couldn't believe that this was considered an repairable situation. I requested a refund due to such extremely poor customer service and was told that it was not possible. If we do not receive a refund, I will make sure I make this unusually poor service is known on ratings. If we had been elderly or physically challenged, this would have been an unbelievably horrible experience, because there was no place to sit at the cruise port waiting area during the 2 hour wait. We also took note of the names of companies who had their vans coming through every 15 min or so, for future reference!

  • Marnie P.Dec 24, 2017

    Service was horrible and when we got back the shuttle phone number was disconnected.

  • Jeanne G.Dec 24, 2017

    When we arrived it took us over 1 hour to check in even though we had prepaid. We had 2 cars, which took over 45 minutes to park. Every person coming in to get their car was furious telling everyone in line to leave that they had been waiting for over 4 hours to get picked up and had to take a cab to the location and then wait another hour to get their cars. When we finally did check in we asked the manager Mike when we could expect a pick up, we were a family of 9 traveling with 4 small children all under the age of 7 and were told to go stand in line on the hot asphalt in the Florida sun at noon until they could get us a ride, Mike said one of their vans was broke down. We stood in line for approximately 30 minutes until we decided to take a ride from another company who offered to take each of us to the port for $5 each. When we returned from our cruise, we called immediately and to date no one has answered 24 hours after our arrival back from our cruise we again paid $45 for our family to be returned to the parking area to only again have to stand in line for our keys so we could take our 4 kids and the rest of our family home. This is absolutely the worst experience I have ever had and I guess the old saying "you get what you pay for" definitely applies. It is my intention and every member in my family intention to call the better business bureau to report US1 parking as a scam. You all need to be shut down. It is also my intentions to post on Social media and on your website what a rip off you all are. We told every person that was coming into the parking area on Saturday not to waste their money they are only paying for a spot no other service is allowed and every employee working there needs to be fired for incompetence. Just a suggestion when you van breaks down go rent another one, especially when that is your JOB!

  • Vien L.Dec 24, 2017

    What a waste of time. Worst loony experience ever

  • Joanna P.Dec 24, 2017

    Horribly disorganized. They couldn’t find keys upon return. We waited almost two hours standing in the hot sun waiting for them to remove cars that were blocking ours in. Lot looked completely overbooked.

  • Alan B.Dec 23, 2017

    When we arrived the line to check in was a 45 minute wait just to turn our car in. Then they only had one of the two shuttles running and after waiting 30 more minutes we had to take a taxi to get to the cruise ship at a reasonable time. When we got back from the cruise they did not answer their phone for pick-up and the voice mail was full. Again we had to take a taxi to the parking lot where it took them more than 30 minutes just to clear other cars so I could get to my car. They are way under staffed and cars are parked in locations where 4 to 8 other cars had to be moved just to get to people's cars. I will never use them again. Yes they are cheap (less than half of many other parking locations) but you get what you pay for. The delays and stress at the start and end of our cruise is just not worth saving a few dollars. By the time it was over I paid a total of $25 to $30 for taxis and tips just to get to and from the cruise ship.

  • David T.Dec 23, 2017

    Your lot was way overbooked and under-staffed. Because of the long delay in getting your shuttle we had to take a taxi both going and coming. When we returned we had to wait 55 minutes for someone to move six cars to get our car out. We will never use your services again. Continue to overbook and understaff and you want have any business.

  • Ronald S.Dec 23, 2017

    Spend a little extra and park somewhere else. They made us wait an hour and a half to get picked up after our cruise and we had to call five times. No one called back when they said they would and everyone was always in a rush to get us off of the phone. They are the closest parking lot outside of the port but we were almost the last of 2500 passengers to be picked up. This is a terrible company and they care nothing about customer service.

  • Robert K.Dec 22, 2017

    Signage to find lot was not very good. Getting to cruise ship was fine but had to wait about 35 minutes for shuttle when returning to car and office would not say when shuttle would arrive, just that it was on the way. There were more people waiting at our ship that would not fit onto shuttle so they had to wait for it to make the round trip and return for them. I suppose that it is tough to get everyone when 4400 people step off of one ship.

  • Daniel A.Dec 22, 2017

    Slow shuttle service from the pier and back, but my car was ready for me when I returned with no problems, I will park there again.

  • Julie K.Dec 22, 2017

    Poor, Poor, Poor. Awful. So slow upon arrival, that we paid for a cab to get to the port. Waited almost 2 Hrs to get picked up at the port. We had to call 5 times to finally get the shuttle to pick us up, operator kept saying the driver would be there shortly. Arrived to find that are car had been moved to a different location, which was not a surprise, but it had then been parked under several utility wires and was completely covered in bird droppings. It took 1 auto car wash and 2 hand car washes to get all the crap off of the vehicle. Will NEVER use this car parking area again and would not recommend to anyone.

  • Daniel S.Dec 22, 2017

    Had to wait 30 minutes for them to find our car that was parked on another lot. Also very slow pickup at Port

  • Anthony S.Dec 22, 2017

    No problems. Driver was very friendly. Please be patient when being picked up from port as they only have one shuttle.

  • Patrick J.Dec 21, 2017

    When I arrived to the lot to park my car I was told right away the lot was full. I was not happy about that so I was about to leave and my wife went to speak with someone else on the lot and they told us to come in and park. I am not sure what was going but it was a bit crazy that morning.

  • Lyn L.Dec 21, 2017

    Getting to the Port was a nightmare. The driver took a wrong turn and we had an unnecessary tour of the Ft. Lauderdale Airport. This, coupled with horrendous traffic, made me wish we had forked out the bucks to park right at the terminal in covered parking. The entire trip took over an hour. On our return, the van arrived as scheduled and took us directly to the lot. What a difference. From my call to our starting Home was less than 30 minutes. Would I use this service again? Probably not. I think I’ll park at the terminal.

  • Arthur B.Dec 21, 2017

    You do not have enough vans and drivers to handle your customers. I.ll never use you again or recommend your company.

  • Jason C.Dec 20, 2017

    I made a reservation and prepaid for parking. When I arrived, I was turned away because the lot was full. What's the point of making a reservation? Total SCAM!!!

  • Richard H.Dec 19, 2017

    Parking rate was excellent and location was perfect for the cruise port. However, we had a terrible experience returning to the parking area from the cruise port. There needs to be better information on where the shuttle pick-up will actually take place. Otherwise, we were very pleased with our parking experience.

  • Mario M.Dec 18, 2017

    Your guy working the lot was outstanding!!!

  • Andrew F.Dec 18, 2017

    It was so overbooked we couldn't park and had to park elsewhere. I still haven't been able to talk to a person about getting a refund.

  • Robert D.Dec 18, 2017

    Shuttle service was late to non-available. From lot to ship, waited 1/2 hour (lot has no toilet or inside place to sit) , but on return after waiting for 2 1/2 hours (and 6 phone calls where we told 10 minutes, 40 minutes, soon, and almost there and in a rude way, to boot) we called daughter who took us to the lot. Other passengers paid drivers to shuttle them. At the lot a complete bedlam with no attendant at walk up window and a long line of disturbed customers. Only because I am 90 did they give me preference and we were able to leave at 11:10 AM after calling at 8:45 AM. Never again for these people

  • Alan W.Dec 18, 2017

    To say that there was chaos would be an understatement! I used Uber to get to the ship. I offered a ride to any of the other persons on the long line waiting for the shuttle.

  • Adrain T.Dec 18, 2017

    Terrible experience. Had to take a taxi from the cruise ship back to parking after waiting almost an hour and talking to the shuttle driver and also the fellow on the parking lot. They said they were just busy picking up folks at the other terminal and would come by to pick me up later. They are significantly understaffed with only one shuttle and driver. One fellow was standing in the lot and asked me to help to phone the police because the parking lot had lost his car. Never did not know what happened or if he found his car. When I originally parked there it was just chaos. There was no place to leave my car except in the driveway area which blocked other cars. I asked to be reimbursed for the taxi but they refused. Would never use them again. They obviously have too much business and are not interested in customer satisfaction.

  • Martin G.Dec 18, 2017

    US1 is the worse travel experience I have experienced in years, from the chaos on dropping off my car to the horrid ordeal of picking up my car, in which some people were left waiting over an hour and a half trying to get their car back. I was one of the lucky ones, and only had to wait an hour to be picked up, and 35 minutes at the lot to get back my car. The staff were yelling at one another, and did not express an iota of civil care towards themselves or their clients. I highly recommend against anyone ever using US1.

  • Enguels M.Dec 18, 2017

    Waited over 40 mins for the shuttle, never came, had to take a taxi.

  • Debora B.Dec 18, 2017

    The parking experience was great, but my wait for the shuttle was not. The wait was longer than expected because you have one shuttle getting everyone and it causes people to have to sit outside a port longer and they shouldn't have to. Especially after letting you know what they are returning. Maybe next time you will be more prompt. Thanks!

  • Klaus R.Dec 18, 2017

    was very happy with everything you could offer thank you we will call on you again

  • Kary T.Dec 18, 2017

    There was only one guy checking every one in, too many cars, no room for shuttle, no shelter from rain. Shuttle took too long we had to Uber and taxi to from. Pick up of car was only good thing but nothing else. We'll never use it again.

  • susan m.Dec 18, 2017

    We got there at noon, you overbooked we had to find someplace else. h you had no plan b for us. why would you do that to a traveler happy to start their vacation. this was unconscionable that you over booked reservations . I would like you to give us a credit for the overage we had to pay because you did not give us the courtesy to find someplace else more resonable. I am still angry and appalled.

  • Fernandez A.Dec 18, 2017

    I like the fact that it is very close to the port. The drivers are ok but obviously overwhelmed. Upon return, phone attendant seems disoriented and unfazed. Wait was a bit longer than expected. Transportation van is not in the best of shape but we made it to our destinations. Overall, it was a positive experience for what we paid... Thank you...

  • Mark L.Dec 18, 2017

    On returning we called for the shuttle and waited a long time until another line of shuttles stopped and said that he has taken two loads to US1 because they were down to only one shuttle. At this time we saw US1 shuttle coming so we declined. We then watched as the shuttle never slowed down and drove by all of us. We did finally get onto the shuttle and was taken back to US1. When we got there the driver told all of us that your car would be up front waiting for you and all you needed to do was load up your car and leave because your keys are in the ignition waiting for you. Well our car was not anywhere to be seen. I went to the back of the lot to their desk area to inquire about my car. They remembered me calling earlier for the shuttle but told me they could not find a key for my car so it must be up front waiting for you. I returned to the front and still no car. Returned to the desk area and the guy told me it should be there because he could not find a key. My wife and I began walking the entire lot looking for our car after about 15 minutes looking for it we found it all the way back behind some other cars. Luckily my wife also brought her set of keys. We drove it back to their desk area and I began to load it up and my wife went to get my key to the car. They told her to look in the car because it must still be in there, so we looked everywhere... no key. I went back and asked again and showed them my wife's key so they would know what it looked like. His response was "I know what it looks like" it made me feel like I did something wrong. Another five minutes goes by and I return to the desk to get contact info for US1 so I could be reimbursed for the key replacement. He was still looking through his box for my key. He finally did find it and handed it to me saying it was in the wrong spot. Through this whole process not once was their a "I am sorry" or "we will help you look for your car" or "We apologize"

  • William J.Dec 18, 2017

    Told that lot was full. we Had paid in advance as Had others in line. Had to walk in and insisted saw empty spaces. No Van for 90 minutes. This place is a disgrace and I will never use it again. Will you contact us with apology? A horrible start to vacation.

  • Michael J.Dec 18, 2017

    A nightmare from beginning to end. Raining & no canopy to wait under. One transportation van that was small & could only hold a few people with their luggage. We had to pay for a cab to take us to ship after standing in rain waiting for their “one” van. We waited forever for said van to pick us up at cruise terminal. A sheriff at the terminal eventually asked another company to take us to A1 and that cost us more money. When we got to lot there sat the van with no driver!! Never will use them again!!

  • Stanley C.Dec 18, 2017

    It was overcrowded. It was terribly and unacceptably disorganized. Cars could not get in or out. We waited almost 2 hours. People were yelling and angry. A man was yelling that he waited 2 hours at the port to be picked up. Cars were parked in the entrance way with no drivers and left unattended which enabled cars and the van to get in or out. "No waiting on lines" - did NOT happen. We finally were able to get our car out and parked at the port. We did not use this facility and therefore will request our money back through our pre-payment from our credit card company. We will never use nor recommend US1 Air & Cruise Parking.

  • Donnalyn G.Dec 17, 2017

    It took over a 1/2 hour to get shuttle from the lot, but the pick up was only a short wait.

  • Jose P.Dec 17, 2017

    US1 one is cheap comparing to the competitions, but with only one shuttle the waiting time is not worth it. I'd rather pay a few extra bucks to get faster service.

  • James H.Dec 16, 2017

    Excellent service. Drivers that dropped us off and picked us up were awesome. Thank you!

  • Chongho C.Dec 14, 2017

    When I came back from cruise, I start call you guys to send charter van to pick me up from 9:40 am. He said van will be there ion 25 min, but did not came. I called again, he said van will be there in a minute and waited 30 min nothing happen,I call three times he hang up the phone 3 times. I waited 2 hour 40 minute and I call again it was answering machine on ask leave message but message box was full. I gave up waiting take taxi to pick my car. I will contact better business bureau and will post SNS for my experience. I will never use US 1 Parking and will share with everybody who I know.

  • Dorene B.Dec 13, 2017

    We were off the ship at 7:09am on 12/10/17 with bags in hand and called for pick up. We were told that the driver would be right over to pick us up, as you know the lot is only a few blocks away. We waited 1hr 20min in 40° weather for them to pick us up after numerous phone calls and excuses. We will never use your lot again nor recommend it to anyone.

  • Bill P.Dec 12, 2017

    It took about 2 hours to get us to the cruise ship. There was only 2 people working. 1 on the desk and phone and 1 driving shuttle and moving cars. This was on Nov 19th. The guy in the booth was rude and impatient. I understand that he was understaffed. Possibly management is really the culprit here. He was doing his best but lost control. Rates were the best around and now we know why. Will never book here again. PS, the ride back was ok,, but a little slower to pick us up than we would like.

  • Carlo P.Dec 12, 2017

    Great service thank you. the fellas did a great job. I called for cruise pick up ten minutes later the van arrived, help with luggage and a 5 minute drive to parking lot, car was ready for us right at the gate Thank you.

  • Patricia C.Dec 12, 2017

    Drove around for over an hour looking for the location instapark. No where was it mentioned that the real name was US1 Parking. Arrived very late to the cruise ship lack of shuttles. People were calling Uber’s to drive them to the port. On the way back home , they only had 1 van . There were 30 of us waiting at the port. Half of us had to hire another service to drive us back to the parking lot!!! We ended up spending more money to hire other ways to and from the port. This was very stressful before and after our vacation, which should not have happened when you pay for service to make your vacation easier. They need a huge sign on Federal highway saying Instapark. They need 3 additional vans. Will not use this service on our next cruise.

  • selina r.Dec 12, 2017

    Staff was rude, place was not well marked, parking was chaotic and we had to uber to and from the parking lot to the port because shuttle was unreliable. It would have saved us money just to park at the port instead.

  • Michael W.Dec 11, 2017

    worst parking experience ever took just short of 2 hours 2 get picked up. us 1 parking does not have personnel or vans to pick up or drop off customers in a timely manner. even when not busy someone was left at airport to long.

  • Keith W.Dec 11, 2017

    I called to be picked up after exiting the crew ship. Waited more than 30 minutes In the van still did not show had to spend $20 for someone else to take me to pick up my car.

  • Jennifer F.Dec 10, 2017

    We were not informed that we would have to leave our keys with the lot. I did not want to do that and had to force the point of self parking. I was told that they do that on a first come basis, and they were full. However,there was an empty spot and I wanted that spot. They finally relented and allowed me to self park. When we returned, we had to wait at the port to be picked up for 58 minutes,after at least 3 phone calls. We had self parked, I told them that and we had to wait in the rain for them to move 5+ cars for us to be able to get to our car, about another 20-30 min. And the guy working said if we had left our keys then our car would have been ready and waiting. They knew when we would be returning and could have left our car accessible. We would not use this business again, especially when there are so many other parking businesses available.

  • Anita R.Dec 10, 2017

    Fast service coming and going. Pleasant staff. My only complaint is that it was a bit difficult finding the entrance. The sign is not very visible.

  • Attila D.Dec 10, 2017

    We arrived and called them for pick up. 30 minutes later called again. It was raining and cold. Waited and waited. Called again but after 1 hour we gave up and got a taxi. Payed 22 plus tip to the taxi for that short drive. When we arrived to the parking place, soonest we got out from our taxi someone got in. They probably were tired of waiting for a ride as well in the rain and wanted to go to the airport or cruise port on time. And we also realized that there is a scratch on the front driver side door. Not happy about the whole situation. They let too many cars in and not enough space and not enough shuttle I guess. We are not going to park there again for sure. Very frustrating!

  • Nelson H.Dec 10, 2017

    Check in was fine. But had to wait almost an hour for pickup at pier 2 upon return. Proof that you get what you pay rates, cheap service.

  • Yolanda G.Dec 08, 2017

    We called as instructed and told we would be picked up in 15 minutes. Instead we waited over a hour and after numerous call to check on the status. Hung up on several times.

  • Roger M.Dec 07, 2017

    Excellent service would highly recommend

  • Lorna K.Dec 05, 2017

    Going to the cruise port was very efficient. We waited for approx 30 minutes to be picked up after the cruise. However, our car was ready when we arrived at the Instapark and we appreciated that.

  • ROBERT D.Dec 04, 2017

    very slow at 10:30 am to get to cruise ship, only 1 person trying to run the whole place

  • tim p.Dec 01, 2017

    great not a problem super friendly staff no waiting took us to the port in minutes and picked us up when we came back in minutes would use them again for sure thanks

  • Darwin S.Nov 30, 2017

    There were not enough employees to handle people that were there. My family waited two hours and 15 minutes just to check in because of all the people there. It took us another 45 minutes to an hour waiting to get the shuttle to the port of the Holland America cruise ship. Finally the shuttle going to the airport took us to the port. You only have two shuttles one for the airport one for the ports which is terrible. When we got back from our cruise it took an hour and a half to be picked up at the port terminal. Then when we got to the lot there was no one there to give us our keys to go back to her truck and go home finally the driver of the van when inside and gave us our keys thank God he was there it was raining and we were standing outside waiting all this time for the key for the truck on acceptable will never never never use your lot again!

  • G B.Nov 27, 2017

    BUYER BEWARE! This place is a perfect example of you get what you pay for. We cancelled our reservation while we were at the lot after waiting over an hour to drop-off our car! While we were waiting we witnessed people returning who had to wait hours to leave the lot because their cars were blocked-in and the attendant (yes only one!) couldn't find the keys to the cars that needed to be moved. This place is a nightmare in terms of organization and professionalism. It is a shame that they cannot get their act together. In the end, I ended up having to park at the port (which cost me an extra $100).

  • Raymond D.Nov 27, 2017

    The parking area was very small. Cars were literally parked just inches apart. Having more space to maneuver would be nice especially when one has multiple luggage. Definitely need to invest in larger pick-up and drop-off vehicles to prevent the people from arguing who gets on and off. Seriously a problem. On the up side the location and price were very good. Not recommended if traveling with a large family, but I would use US1 again if I had to.

  • Beverly S.Nov 27, 2017

    Checking in was terrible. Only one person. Waited about 30 minutes just to check in. Coming back waited 45minutes for a shuttle.

  • Michael M.Nov 26, 2017

    There is ZERO organization at this location. When we arrived, the lot wasn’t full but all the cars had blocked any reasonable acess to a spot. We arrived early so we didn’t have to wait in the main road as others had to. Once we were ready for a shuttle, we missed it because we were cut in line and with a toddler and a baby, it’s not easy to just jump on. We almost missed the second shuttle for the same reason even though we were the only people who didn’t catch the first shuttle so we tried to make a line. Once the second shuttle arrived, the shuttle driver backed into a parked car as the empty spots were still blocked so there were cars parked in the driveway. The driver had a spotter but the spotter was distracted and wasn’t paying attention and becked the shuttle into the car. We had to rush to get on because we were gonna miss it again. No issues on the way out. Called them a hour before we got off and they had our vehicle pulled up ready for departure. Some organization skills and someone controlling access to the line for the shuttle could of made this work. 2 stars only because the return trip was uneventful. The parking lot staff is incompetent and I would never park here again.

  • ANNE B.Nov 20, 2017

    We were mostly pleased, but had to wait one and a half hours to get picked up after our cruise. There is need for better coordinating!

  • Harold J.Nov 12, 2017

    Waited too long to get car upon return from ship

  • Nabil E.Nov 12, 2017

    Location of parking lot is terrible.It was so difficult to find and to get into it.So much traffic that the entrance of the lot was was blocked by cars.finally we got inside the lot and no parking spots to be found.we left and didn’t park.requested a refund and cancelled our reservation.Never again.

  • ALLEN J S.Nov 06, 2017

    Price was Great. Took us right to our Cruise ship. On the way back they picked us up fast with no problem. Was a little crowded in the van but the driver was Great and courteous. My truck was waiting for me right at the entrance of their parking lot. I would use them again.

  • Harold J.Oct 09, 2017

    Ease of getting to the ship People are polite

  • Craig J.Oct 06, 2017

    Everything went well accept that when I went to pick my car up the drivers door window was open and there were leaves from a tree in the drivers seat. On top of that there were ants crawling all over the vehicle on the inside. How did that happen? My whole trip from Ft Lauderdale to South Carolina was filled with me and my wife killing ants while driving. That is totally unacceptable!!!

  • Richard K.Aug 28, 2017

    very efficient. will use again.

  • Samantha D.Aug 27, 2017

    When we first dropped off the car on Monday the 21st, both employees were rude, not friendly at all and acted like we were an inconvenience. On the 26th, the shuttle driver we dealt with was very nice!

  • Jose H.Aug 21, 2017

    everything as expected only thing was a 40 minute wait to be pick up

  • Yerelin G.Aug 20, 2017

    My experience at your facility was great. It was super easy to get there, The gentleman that was there in the morning was super friendly and helpful. All my questions and concerns were addressed, awesome job. Thank you.

  • Kim K.Aug 15, 2017

    Parking was close to cruise port. I felt safe leaving my car there while we were gone. Only complaint was it tiok a long time, 30-40 mins after calling for a pick up for shuttle service to arrive.

  • Robert B.Aug 07, 2017

    Parking was fine and being dropped off was prompt. The pick up took some time, and we were last to be released from the ship.

  • Sandra S.Jul 31, 2017

    It was a great experience and the cost was right and we did not have to wait long at all for the van to come and get us when we returned from our trip. The driver was knowledgeable and friendly and our car was ready for us in the parking lot. Very convenient and good experience!

  • Lashawn O.Jul 30, 2017

    It was great drivers were very nice

  • david v.Jun 16, 2017

    I must say ,rhe delivery to the ship from your lot was great.The driver was MOST helpful to say the least. The pickup after the cruise was almost unbelievable,and we didnot have to wait for the van to fill up! top notch to say for sure!!! THANK YOU DPV

  • Robert P.Jun 05, 2017

    Great service. Easy to find. Pickup time was very quick after we called to say we had arrived back in port.

  • Theresa B.May 29, 2017

    on the whole pretty good but the problem was couldn't hear when we got off the ship should but the security told us where the bus picks up and finally stopped driver . He did call back and was able to hear better. Would use service again.

  • Mark K.May 07, 2017

    It was a very pleasant experience. But wherever they parked the car it got covered with a lot of dirty debris

  • Sean"" C.May 03, 2017

    Friendly, timely service. Will definitely use again.

  • Anna G.Apr 18, 2017

    Experience was the best!! Service was fast and courteous!

  • Marlena L.Apr 12, 2017

    Very convenient to get to ship terminal. Driver was very nice and accomodating. Price was good. Auto was safe upon return. We will use again. Thank you

  • Scottie S.Apr 10, 2017

    Great experience. I registered early and all I had to do was drop off the car. They immediately took us to the port and when we docked I called them to let them know thay we had arrived. They picked us up within 15 minutes. My car was ready to go when we arrived back at the lot. It's very close to the port. No hassles. I would definitely use them again.

  • Ann S.Mar 28, 2017

    Drop off was easy . Left car with no issues. Was dropped and picked up at cruise port promptly and was very helpful.

  • Ray N.Mar 28, 2017

    Great experience, no complaints here! Everything was really great and I was able to drop my car off and pick it up with no problems.

  • Takisha M.Mar 24, 2017

    The lot was very very well-lit and I was comfortable knowing that there were no dark corners anyone could hide in or get to because of course I was worried about my car being tampered with but that wasn't an issue at all. Such a good experience. I will for sure be parking here again and letting everyone I know to do the same

  • Edna T.Mar 23, 2017

    Lot was very clean it was amazing! Clean, safe, easy to find and close to the airport which is all I needed! I was happy to see it was being maintained so well that made me really comfortable. It was a good experience and I didn't expect it to be since they didn't have valet. Shallow, I know. I just didn't think a place with self-park could also have great service but I was wrong! Keep up the good work! :D

  • Latoya S.Mar 22, 2017

    Great price to park here! Everything else in the area is like $20 so book here instead! Not only will you save money but time too, you're so close to FLL

  • Deandrea S.Mar 21, 2017

    By the time I got comfy on the shuttle bus the ride was over! Really close by and the ride itself was really fast and easy. Such a quick ride and the whole experience was so great for me.

  • Erica M.Mar 17, 2017

    Car wash was the best part of this place, they got my car really clean so I was really pleased. Left a nice freshener behind too.

  • Kimmy D.Mar 15, 2017

    Super close to the airport! really great place to park to I recommend it whether you use to airport once in a while or all the time.

  • Krissy C.Mar 13, 2017

    The process of checking my car in was really easy and they did everything I needed them to do in terms of making it easy for me. Staff was really nice and they were super helpful to me.

  • Lilly H.Mar 10, 2017

    Usually calling customer service for anything is a bit of an adventure, but I called in to make a change to my reservation and it was the easiest and most pleasant experience. The lady on the phone was really accommodating and understand why I was making the change. She didn't make too much fuss or hassle about me making the switch, and she went to extra mile to find me the date that I needed. It honestly made everything so much better after that.

  • Mary Eli S.Mar 09, 2017

    Seeking an inexpensive and easy transfer to a Port Everglades cruise we found US1 (instapark) online We prepaid so we knew the cost WE found it amazingly just off 595 north on US1 . Staff were cordial and clear. Park up front , get your luggage and here is your return receipt to call us for pickup The van came within minutes of calling the number on the receipt and our car was pulled up front ready to go with a window open to cool the car. The staff helped load and unload our luggage on the van We did the putting into our car. The driver was cordial and professional. Once we were loaded up we pulled out WE were on the road home in less than 20 minutes from the time we cleared customs at Dock 26. We never felt rushed or crowded with this service Truly an top performance at a moet price We got 'valet parking". The only regret was our car was filthy from the rains when we got it back. We should have considered the wash and wax service of the US1 Parking service at 2800 US1 north

  • Alisha P.Mar 07, 2017

    Was excited about the price first and foremost, the other features were all extras to me so I was happy either way. The service was pretty awesome too so I definitely picked right and it's a place I'll for sure be using again in the future. I really appreciate the job they did to make it all so much easier to check in, get organized, get onto the shuttle bus and so much more.

  • Miguel P.Mar 03, 2017

    I was worried about the lot being so big at first because I didn't know how they were going to watch all of those spots but they make it work. There's plenty of cameras and the staff there are really paying attention to what's going on so I was okay with leaving my car there. Been tell everyone I know to come and park here instead lately.

  • Steven S.Mar 02, 2017

    I got so excited when I saw that this place had a car wash service option. Paid the extra $25 and got it and it was a great choice! They got my car so clean and it smelled amazing inside when I picked it up! What a great drive home that was.

  • Lottie M.Feb 27, 2017

    Everyone that works here is so nice and were really helpful to me overall. It was a good experience and I've been telling everybody about it! When you have to leave your car somewhere for a few days you always want to do it somewhere where it seems like people actually care about their job. That makes the world of difference in the service you get.

  • Sherrine A.Feb 26, 2017

    I left my car here for just under two weeks and bringing my car there was normal for all I can remember, but picking it up was where the service really shined to me. They helped with all my bags, had my car ready and outside for me and the car wash I paid a little extra for went a long way. Parking here again next month

  • Felisha O.Feb 23, 2017

    Epic experience here. The price is definitely what brought me here and the service is what will make me come back! When I saw that it was $5.25? It was perfect and way cheaper than a lot of the options around the airport. It's always hard to find something for a decent price because you're so close to the airport.

  • Susan C.Feb 22, 2017

    I had a previous bad experience in a mall parking lot where it was broken into and my items were stolen. My cat got targeted out of all the ones in the lot!! Anyway I'm way more cautious since that happened so I was happy to find a lot that really made me feel like I was secure.

  • Tasha E.Feb 21, 2017

    Once I saw that they offered a car wash here it was on! I booked my spot and car wash service at the same time because I knew I wouldn't have time to wash it before bringing it in. I pulled up and they assured me they'd do a full cleaning in the week and a half I was gone. I came back to my car looking better than I've ever seen it! Great work at this place!

  • Bob W.Feb 19, 2017

    Very pleased with leaving our car their for 10nts while we cruised. Very easy to book on-line at a great price, check-in was easy and good shuttle service to and from our cruiseship. The car was waiting for us and since we had prepaid, we were on our way fast. We would book again at this parking lot.

  • Bridgette D.Feb 18, 2017

    I was concerned at very first about leaving my car somewhere I wasn't familiar with yet, but it turned out to be just fine in the end so I have no complaints about it. The lot is safe, it's secure, it's well-lit and with cameras and security guarding it I knew my car wasn't going to be tampered with in any way. Very good here. I didn't think I could get this close to the cruise port without paying top dollar so this was a good find.

  • Norman A.Feb 17, 2017

    I chose your lot because f the price but I had a very good experience. Using my GPS the lot was easy to find. Upon return the van was right there and we had zero wait time. Our car was ready to go when we got to the lot. The driver did mention that 2 of the 3 vans were out of service that day and the one we were in had no air conditioning but since we arrived early in the morning so it was cool. In spite of the van problems we had an excellent experience and I would not hesitate to use you again for any future cruises out of Fort Lauderdale.

  • Kim P.Feb 14, 2017

    An easy process from start to finish and the price was certainly right. I would highly recommend and use this parking service again.

  • Karrie D.Feb 13, 2017

    The lighting in there was awesome and I know it helps the cameras and security keep a better eye on the cars so it was great. I was expecting it to be much darker and even a bit dingy but it wasn't, at all!

  • Kristine P.Feb 13, 2017

    I always worry about parking lots being filthy but this one was really really clean! They definitely do a good job of keeping it in good shape so I knew they'd probably be good at cleaning my car as well.

  • Eduardo C.Feb 12, 2017

    First time using your service, did not know what to expect, but was very pleased! Shuttle bus driver Bob, was great! Will definetly use your company again, also word of mouth will travel fast! Thank you again.

  • Dick B.Feb 12, 2017

    No problems. Would use your facility in the future.

  • Audra I.Feb 11, 2017

    The process of booking my parking spot online was really easy and I'm glad I was able to do it so quickly. I've seen other parking lot websites that need so much more information and for this all I had to put in was the date I wanted to bring in my car, as well as the time, and when I wanted to pick it up and leave. That was it! Everything after that was great too

  • Richard C.Feb 08, 2017

    Everyone here was so nice to me when I pulled up with my car they even told me the best spot to park so I didn't have to carry my bags far to the shuttle bus when it finally came. They still helped me with my bags anyway when it got there which was really nice.

  • Ethel S.Feb 05, 2017

    I was shocked when I realized how cheap the parking was it was so perfect. I knew I didn't want to spend $15 or $20 a day to park my car so I knew when I found this place I had to book right away. Glad I did I wasn't disappointed! It was such a great few days and I'm glad I made the choice to make the best of their extras.

  • Wallace T.Feb 03, 2017

    The shuttle bus ride was a bit bumpy, but really quick and they helped me get my luggage in it so who am I to complain?

  • Yolonda O.Jan 31, 2017

    To get all that you get and it didn't even cost $20 a day like most lots is really good. I was surprised by the size, the service and even how clean the shuttle bus was because I assumed a low price would mean a "budget" service look but I was wrong. I've been telling everyone I know to park here so hopefully they all take my advice :)

  • Jamie d.Jan 31, 2017

    I paid for the car wash and didn't rechive due to the guy being on vacation. Had to spend 4 phone calls, over a month, several emails and still haven't seen a credit to my account. Also, when I returned I was not helped with my bags- they were just dropped on the pavement and the van pulled off to get the next group. When I got to my dirty car my windows were down with the keys in the dash parked right near the road. There were many other vehicles left the same way. Not happy, I feel I didn't receive the service or care for my car that I paid for.

  • Jamie D.Jan 29, 2017

    I paid for a car wash I didn't receive because the guy was on vacation. Understandable, but it took me 4 attempts to get the price refunded. When I got back from my trip I got no help with my bags to my car, and my car was left unlocked with the keys in the dash with the windows all the way down. I was not impressed. You get what you pay for.

  • Harriet M.Jan 28, 2017

    I knew right away this was a safe place to leave my car when I saw all the lights here and how bright it was! Plus, cameras all over the place and some pretty good security (who was super nice by the way). Awesome lot!

  • Antonio S.Jan 25, 2017

    I found the lot to be really clean which was great, when I think about parking lots I always picture a dingy underground situation but this wasn't like that at all! Lots of light and I knew it was a good place to leave my car

  • Ely O.Jan 23, 2017

    Excellent service. I got impress with the employee's expertise, from the beginning to the end was a smooth experience.

  • Tanya I.Jan 21, 2017

    Everything about this lot was super safe!! Security, cameras it was built to give you peace of mind.

  • Kimberly A.Jan 18, 2017

    Booking my spot online was so easy and the whole experience also reflected that. Simple but effective. This place got the job done, and right too.

  • William W.Jan 16, 2017

    It was great. Some of the workers could be a bit nicer, but all in all it was great

  • Sharine B.Jan 16, 2017

    The price was so perfect $5.25 a day how can you beat that? I'm glad I booked as soon as I booked my flight because the day rates go up the longer you wait because the lot gets full sometimes so now I know the always book the lot right away. The further ahead the better. I looked at my receipt a few times I couldn't believe how cheap it was to park here and so CLOSE to the airport too.

  • Wilda M.Jan 15, 2017

    We had a hard time finding the place because the sign wasn't very visible but after that the attendant checked us in quickly. We got a shuttle ride and just a few minutes with a very nice driver. When we return from our cruise we had to wait for probably 30 minutes for the shuttle but that was understandable because it is so busy at the port and the traffic also. Every turn shuttle driver was very nice and was very helpful with our luggage. Overall we had a good experience and we would go back there and use our services again if we ever need to. The daily rate is what true me to the US1 parking.

  • Wilda M.Jan 15, 2017

    We had a hard time finding the place because the sign wasn't very visible but after that the attendant checked us in quickly. We got a shuttle ride and just a few minutes with a very nice driver. When we return from our cruise we had to wait for probably 30 minutes for the shuttle but that was understandable because it is so busy at the port and the traffic also. Every turn shuttle driver was very nice and was very helpful with our luggage. Overall we had a good experience and we would go back there and use our services again if we ever need to. The daily rate is what true me to the US1 parking.

  • Penelope T.Jan 13, 2017

    Being so close to the airport I didn't expect the parking process to be so easy. For some reason I thought it was going to be much more complicated than it was so I was haply I enjoyed it. People who worked there are nice and my car was in good hands.

  • Charlie O.Jan 09, 2017

    Very impressed the way the personnel handled the heavy traffic and getting everyone to the cruise terminal quickly. Also the pickup time was also as efficient. I was in my car at the end of my trip in less than 20 min. Excellent Job!

  • Mason D.Jan 09, 2017

    The lot was really a great size so even though I was worried about where I would be able to park at first, there was plenty of room for me near the back of the lot.

  • Brenda H.Jan 05, 2017

    I'd park here again if for nothing else but the car wash service. It was that good!

  • Claire P.Jan 03, 2017

    No valet service but you get what you pay for right? I pulled up and finding a spot was easy because I came early. They helped with my bags and then onto the shuttle bus. So nice of them!

  • Augusta E.Jan 03, 2017

    Felt good about leaving my car here even though in was scared at first. Called twice while I was gone just to make sure! I had to! But they told me everything was all good and it made me worry way less while it was there

  • Robert"" B.Jan 01, 2017

    Excellent service. Would recommend to family n friends.

  • Keisha G.Dec 30, 2016

    Staff was great and really helpful here!

  • Sandy S.Dec 27, 2016

    So glad we made this choice at the recommendation of several neighbors to use Park 'n' Go for our recent cruise. The entire process was very efficient, and the drivers at both ends of the cruise were very helpful with our abundant luggage (4 of us). Best of all we got into our waiting air-conditioned car in the 80+ degree heat! Would definitely recommend to others.

  • Carole M.Dec 26, 2016

    Perfect place to put this lot. I wasn't sure at first but I'm glad I took a chance on it. I usually park at a different one but obviously I'll be making the switch to this one of course.

  • Tamara"""""" M.Dec 25, 2016

    It was good. They were very friendly. Need more help on the check in process.

  • May O.Dec 22, 2016

    Would recommend that people park here, great option for anybody trying to get onto a cruise and needs to be parked really close.

  • Danielle A.Dec 21, 2016

    Super service! Lot was in a good spot, I could see the airport from where I was so I knew I was really close and the shuttle bus took like 5 seconds felt like.

  • Jerome T.Dec 18, 2016

    I know I would park here again and that it would probably be a great experience then too everyone here was really nice and helped me a lot.

  • Charles P.Dec 14, 2016

    One of the best prices I've seen in the city and for such great service? So good. This is definitely a place I would park again in the future because it made my trip so much less stressful than I could have imagined.

  • Ophelia I.Dec 09, 2016

    Very good parking lot. Everything about this place was absolutely fantastic.

  • Alanis H.Dec 08, 2016

    No complaints here! Some of the best service I had during my whole trip it was awesome.

  • Irwin J.Dec 04, 2016

    Such great parking for such a great price! Way less than $10 you can't beat that.

  • Monty C.Dec 02, 2016

    Fort Lauderdale is notorious for awful parking so this was a good option to have found. The closer you get to FLL, the crazier it gets

  • Moses T.Nov 29, 2016

    The car wash situation was honestly really awesome and I'm glad I found out about it when I booked! I got them to get my car super clean so that when I got back I would have a fresh car to drive back home.

  • Simone F.Nov 28, 2016

    AWESOME lot, it was really clean and had plenty of light. Security on staff watching over everything the whole time so I felt good

  • Addie W.Nov 28, 2016

    Was a bit apprehensive at first about this whole thing and who wouldn't be? Didn't know anything about the lot until I found it online, it was easy to book so I put the dates and times I wanted to come and went from there. Got there and didn't know what to do exactly but the staff helped me park and get my luggage before helping me on the shuttle bus. It was a cool experience.

  • Brianna E.Nov 24, 2016

    They were so accommodating to me and made sure I remembered all the bags I needs to bring (I'm the queen of forgetting one) so I thought that was really nice of them.

  • Edward K.Nov 23, 2016

    Finding a good place to park near the cruise port was hard and nothing in then vicinity felt safe to me. The US1 lot had a lot of extras to make me feel like my car would be in great hands and it was. Never had an issue once and obviously came back to my car just how I left it. A little dusty I should have opted for the car washing service.

  • Jeff T.Nov 21, 2016

    This is a hard work crew of people. It's obvious that many people do not read when booking their parking. First time cruise for me and when it's time for another cruise, I'll use your service again.

  • Teri W.Nov 21, 2016

    Loved how close this was to the pier... was taken care of immediately upon arrival and was picked up as quickly as they could when we got back...polite people! thank you so much, we will definitely use you again!

  • Willa B.Nov 20, 2016

    Really a fresh take on parking lots honestly. By far the beat experience I've had at one of these things

  • Caitlyn E.Nov 18, 2016

    I was a bit worried at first since the lot was a pretty decent size. I wondered how they were going to keep track of all those cars in there. But I got there and the attendants assured me that I wouldn't have anything to worry about at all. There were cameras all over the place, I saw a security guard and plenty of people worked there so I knew my car wouldn't be left unattended or anything like that.

  • Betty R.Nov 15, 2016

    Paid an extra $25 and got my car washed while I was gone! Such a good idea on their part! Coming back to a cleaned out car after a long trip is the feeling I never knew I needed. Definitely parking here everytime I fly out of FLL. Parking in For Lauderdale can be such a nightmare sometimes so it was great to find such a convenient lot that was really close to where I was going anyway.

  • Tess S.Nov 15, 2016

    Super clean! No complaints and they had security on staff so I knew nobody was going to steal my car or break in.

  • Malcolm J.Nov 11, 2016

    I was so pleased by the service here, everyone was really helpful and it made things so much simpler to understand and know what to do next.

  • Emily P.Nov 09, 2016

    I booked a flight at a weird time so I was worried about finding a lot that I could park at during any time of day. Found this location and they had night parking and people manning the location that were able to help me even though it was long past "traditional" business hours. Really great.

  • Patricia H.Nov 06, 2016

    I needed to be close to the Port Everglades cruise port so finding this place was a gift for me. I was so close the shuttle bus ride wasn't even 5 minutes and the person who worked there helped me take my bags from the car to the shuttle so it was way easier. I was at my gate with about 30 minutes of dropping off my car which is way faster than I thought it would take.

  • Liz O.Nov 03, 2016

    Perfect location, really friendly staff! Everything about this place was great.

  • Harry K.Oct 30, 2016

    This is really one of the best experiences I've had as far as helpful staff goes and this was before I even got to the airport. I can't thank them enough for helping me with my bags and making sure the shuttle bus came when it was supposed to.

  • Darren W.Oct 30, 2016

    Super good lot, would park here again.

  • Donald G.Oct 30, 2016

    Very convenient once we found the entrance. Street number was right there but we were travelling at too high a rate of speed coming off 595 at the end. We were able to go south to go north and find the entrance. They were organized, on time, and reasonable.

  • Daniella J.Oct 28, 2016

    I had to cancel my reservation at the last minute so even though I didn't park here, the experience I had with the customer service rep was really pleasant. My trip plans fell through a few days before I was set to leave so I had to make all of those cancellation calls from my flight to the hotel to the rental car I was going to get. This was my last call and I was sure this was going to be a hassle like all the other calls had been but sure enough, it was really easy. Once I get my trip back in order, I'll be parking here for sure because the customer service was really awesome.

  • Shirley Q.Oct 24, 2016

    Great lot here, told a few people about it. I didn't get a car wash but when I park here the next time I probably will. I have a trip in a few months and will likely come back here.

  • Peggy J.Oct 20, 2016

    Even though lost the ticket I was supposed to have to check in to the lot, they still let me in without any issues and let me park with no problems. I was so worried they'd cause a stink but it was really cool they just checked the online reservations and matched it to me. I parked and everything was all good! The checking in part was tricky at first but they made it easy anyway.

  • Eleanor K.Oct 16, 2016

    Really good lot, definitely safe if you're worried about that. There's cameras, there's a security guard - trust me your car will be fine! It's going to be in the best hands when you leave it here.

  • Teddy R.Oct 13, 2016

    Fantastic lot, really close to the cruise port so it worked really well for me. I got to my cruise just in time and even had a bit of time to spare before boarding.

  • Agatha G.Oct 11, 2016

    Everyone who worked at the lot was so helpful and happy to answer my questions. Had a lot of them, but it worked out in the end and I would park here again. Really a great experience overall so I can't complain.

  • Grier K.Oct 10, 2016

    My only problem was that I forgot a bag in my car and so I went to Europe without my toiletries. Super annoying! I tried to see if the lot could ship it to me but no dice. I don't see why they couldn't. It was there when I got back though so it was all good. That's the only reason I gave this lot 4 instead of 5 everything else was awesome.

  • Debra S.Oct 08, 2016

    The lot is so close to the airport that I could see it from the moment I got out of the car after parking it. SO convenient!

  • Marvel J.Oct 04, 2016

    So not only was I able to get my car washed here while I was gone but detailed too?! It was too good to be true, and it really cut down on a lot of errands I would have had to run when I came back from my trip so I was really grateful. It was one less thing that I needed to worry about once I got home.

  • Cindy E.Sep 30, 2016

    Almost no matter where you go in Florida, finding parking is going to be hard and it's really bad in Ft. Lauderfale for that kind of stuff. I looked high and low for a parking place that would work for me, came across this one and booked it right away because it said I would get the best rate the sooner I booked it. Pulled up at the time on my ticket, parked and made it to my shuttle bus with no issues at all, of course with the assistance of the friendly attendants on site. Super helpful.

  • Marion E.Sep 30, 2016

    As someone who flies in and out of FLL on what might be a weekly basis, it's important for me to have a reliable spot to keep my car while I'm gone so I can just hope back into my car and head home when I get back. This is around 5 minutes away from the Fort Lauderdale airport - like I can see it from the parking lot. Being able to use this lot all the time has been really helpful for me and anyone who uses this lot on a regular basis.

  • Rhonda F.Sep 29, 2016

    Lot was bright, well-lit and I saw the security the second I walked in which is how I knew my car was definitely not going to be stolen! Came back to find my car just how I left it, which made me super happy! Naturally I'm apprehensive about leaving my car anywhere, but after a breakin at my apartment complex I wasn't comfortable leaving it there for so long unattended either. Found this place in the nick of time and it made all the difference in the world to park here.

  • Diana O.Sep 27, 2016

    Wanted to give it more than a 5 rating but I can't! I asked a lot of questions and got answers to all of them so I felt good about leaving my car behind. I was gone about 2 weeks and didn't have to work at all.

  • Aida O.Sep 24, 2016

    Probably the best airport lot I've ever parked in and I've parked in plenty. It's all about the kind of service they're willing to give and US1 went above and beyond from the get go.

  • Sheila P.Sep 21, 2016

    I got there at the same time as a few people so once we were all parked and had our luggage with us, the attendant asked if we wanted to all share a shuttle or have separate rides. I thought that was pretty considerate even though we just opted to go together. It was a little cramped in there between all of the people and the bags in there with us but we made it work and made it to our gates with plenty of time to spare.

  • Antoinette C.Sep 20, 2016

    Absolutely no complaints here, really a great experience overall honestly. The lot was clean, it was safe (I could see the cameras) and the staff was friendly. I'd come back for sure and bring my car here. Been telling people about the place too.

  • Shanti E.Sep 19, 2016

    The people here understand how important customer service is in making sure their customers are satisfied and they went above and beyond to make sure I was always tended to between my car and the shuttle bus. I wasn't there for long because it literally ran like a well-oiled machine, but I got the sense that they were actually happy to help the people there. That makes a big difference no matter how you slice it.

  • Jeanie H.Sep 19, 2016

    It was such a great experience I knew I had to leave a comment about. I knew I needed a parking lot that was as close to the airport I could get, but all the other options I was seeing were costing $20 PER DAY. I knew I wasn't going with any of those options, so finding this was great. I was even able to get my car washed, my gas tank filled and there was plenty of cameras and even security to let me know my car was going to be just fine. I honestly was not at all worried after that point.

  • Sherice S.Sep 14, 2016

    The only issue is that I booked at the last minute and the price had gone up a little more than what I thought it was going to be, but it does mention the price goes up as the demand gets higher so I get it. The rate I got was actually still pretty good so I gladly booked it right away. Next time I know to do it right after I book my flight so I can get the lower rate!

  • Barb P.Sep 13, 2016

    I booked my parking spot on the website because it was so easy, and just put the day and time I wanted to come and go. Honestly cannot complain at all about how everything went, I pulled up and it was really just smooth sailing from there on out. Would for sure use this service again.

  • Earnest N.Sep 09, 2016

    I know it's meant as a parking lot but they left my car so clean! Like better than some other car washing services. I paid $25 and they did everything, washed the outside, cleaned my carpets, the seats, the center console that never gets cleaned out, the wheels all of that. I even got a nice freshener in the car when they were done. When my trip was over all I wanted to do was hop in my car and get going, and to do that in a clean car was awesome. It's little extras like those that customers like me notice the most.

  • Doris B.Sep 08, 2016

    Amazing parking service here! No complaints from me! I've never had such a good at parking lots so US1 parking was awesome.

  • Julio A.Sep 06, 2016

    Already told a bunch of my friends about this place and how good the experience was. Parking close to FLL was just what I needed.

  • Cathy Z.Sep 04, 2016

    Giving this place 5 stars! Good experience here and would recommend to everyone who's looking for a place they can park their car while they travel.

  • Iesha L.Sep 02, 2016

    For a daily rate of like 5 bucks this was really a good parking lot! Great deal and a really good experience

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